2 meilleures offres (call center representative, chatham kent, on) (à pourvoir)

Customer Service Representative
Postma Heating & Cooling Inc. —Chatham-Kent, ON
- À partir de 21 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Congés payés
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Inside Sales Representative-Digital Marketing-Ontario
Yellow Pages Digital & Media Solutions Limited —Ontario
- De 35 000 $ à 70 000 $ par an
- Temps plein
- Télétravail
- Vente
- Développement commercial
- Compétences en communication
- Assurance Dentaire
- Congés payés
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Inside Sales Representative-Digital Marketing-Ontario
Yellow Pages Digital & Media Solutions Limited —Ontario
Outbound sales, telesales, call center, or business development. Conduct *100+ outbound calls per day* to generate new opportunities. *3 weeks after 1 year*.
De 35 000 $ à 70 000 $ par an
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Bilingual (EN/FR) Customer Service Representative
goeasy —Pickering, ON
Acquire comprehensive knowledge of all products to confidently address and answer any customer inquiries. Internal development training programs and platforms…
De 20,10 $ à 25,00 $ de l’heure
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Customer Service Representative

Postma Heating & Cooling Inc. -
Chatham-Kent, ON

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Détails du poste

Permanent | Temps plein
À partir de 21 $ de l’heure

Profil recherché

Sollicitation à froid
Vente
Service à la clientèle
Centre d'appels
Anglais
Plomberie
Système CVC
Compétences en informatique
Étiquette au téléphone
Toiture
Compétences en communication

Description complète du poste

Job Summary:

We are seeking skilled customer service reps to help be part of our call center. The ideal candidate is one that thrives in a fast-paced environment, is confident under pressure and is excited about the opportunity to be part of a fast-growing company. The proper candidate must be comfortable and confident answering calls and making outbound calls while maintaining a positive and customer-first mentality.

The candidate will be responsible for taking inbound inquiries from both new and existing customers and ensuring customer satisfaction through successful completion of the customers' requests. In addition, the candidate will be responsible for outbound calling to customers to drive additional sales, making it important that the candidate feels comfortable leading conversations.

Duties:

- Answer incoming customer inquiries and make outgoing calls

- Book service appointments based on customer requirements

- Handle customer complaints and provide resolutions

- Collaborate with other departments to ensure seamless customer interactions

- Analyze customer feedback to identify areas for improvement

Experience:

- Proven experience in a customer service role (3+ years) and / or sales role.

- Previous experience in HVAC, plumbing, electrical, roofing or landscaping is preferred

- Self-driven and able to wear a sales "hat" to help drive leads when not responding to inbound inquiries

- Fast learner and strong ability to work autonomously

- Ability to understand key performance metrics and work to achieve these metrics consistently

- Strong communication skills with the ability to effectively speak with customers and team members

- Ability to negotiate and resolve conflicts efficiently

This role provides competitive pay, opportunity for added compensation based on performance metrics and leads.

Note: Must be in the office daily, this is not a remote work position.

Note: While we greatly appreciate every candidate that applies to this position, due to volume of applicants we are not able to respond to every application. Thank you for your understanding.

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits:

Casual dress
Company events
Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

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Customer Service Representative

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