About Goldies Cafe
Goldies Cafe is a fast-paced, community-focused cafe dedicated to serving quality food, exceptional coffee, and warm hospitality. We're looking for an experienced and reliable Key Holder / Supervisor who can lead by example, support daily operations, and help create an outstanding experience for our guests.
Position Overview
As a Key Holder / Supervisor, you will play a hands-on leadership role within the cafe. This position requires someone who is comfortable balancing supervisory responsibilities with front-line operational duties, including customer service, food preparation, and maintaining cafe standards.
The ideal candidate is dependable, energetic, organized, and enjoys working alongside the team to ensure smooth daily operations.
Responsibilities
- Open and/or close the cafe according to established procedures
- Lead shifts and provide guidance and support to team members
- Deliver exceptional customer service and resolve guest concerns professionally
- Assist with scheduling, training, and team development as needed
- Ensure food safety, cleanliness, and operational standards are maintained
- Handle cash management, deposits, and daily reporting responsibilities
- Support inventory management and stock replenishment
- Work in a functional role during shifts, including:
- Preparing menu items and beverages
- Operating cafe equipment
- Serving guests at the counter
- Maintaining a clean and organized workspace
- Step into various positions as needed to support business demands
Qualifications
- Previous supervisory, shift lead, or key holder experience in a cafe, restaurant, or hospitality environment
- Strong leadership and communication skills
- Ability to work independently and make sound decisions
- Comfortable working in a hands-on operational role throughout each shift
- Experience with food preparation and food safety practices is an asset
- Strong organizational and time-management skills
- Flexible availability, including mornings, evenings, weekends, and holidays as required
What We Offer
- Competitive compensation
- Opportunities for growth and advancement
- Supportive and collaborative team environment
- Employee discounts
- A chance to be part of a growing and exciting cafe culture
If you are passionate about hospitality, enjoy leading a team, and aren't afraid to roll up your sleeves and jump into the day-to-day operations, we'd love to hear from you.
Apply today and become part of the Goldies Cafe team.
Pay: $24.00-$25.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
