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Senior Parts Advisor - Volvo
Volvo Cars Lakeridge —Ajax, ON
The Parts Advisor at Volvo Cars Larkeridge plays a crucial role in managing vehicle parts inventory, assisting internal and external customers, and supporting…
De 20 $ à 24 $ de l’heure
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Perform operational activities such as receiving stock, processing transfers and other administrative duties. _*Help make your store shine*_.
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Senior Parts Advisor - Volvo

Volvo Cars Lakeridge -
Ajax, ON

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Détails du poste

Permanent | Temps plein
De 20 $ à 24 $ de l’heure

Profil recherché

Mécanique automobile
Service à la clientèle
Chaîne d'approvisionnement
Logistique
Compétences en communication
Connaissances en mécanique

Description complète du poste

Be Part of an Award-Winning Volvo Dealership – Now Hiring a Parts Advisor!

Ready to grow your career with a brand recognized for innovation, safety, and exceptional customer satisfaction?

Our top-performing, award-winning Volvo dealership is expanding to meet the needs of a rapidly growing market — and we’re looking for a driven, detail-oriented Parts Advisor to join our outstanding team.

We’ve built a workplace culture based on integrity, collaboration, and enthusiasm. When we invest in our people, they invest in our customers — and that’s what sets us apart.

If you’re passionate about the automotive industry and looking for a long-term career with a winning team, we want to hear from you.

Job Summary

The Parts Advisor at Volvo Cars Larkeridge plays a crucial role in managing vehicle parts inventory, assisting internal and external customers, and supporting the service department. The Parts Advisor is also responsible for maintaining strong relationships with external customers, including repair shops, fleet operators, and independent mechanics.

But that’s not all! This position also comes with the enticing opportunity for a monthly performance bonus, rewarding your dedication and hard work. If you are passionate about vehicles and committed to providing top-notch support in a fast-paced environment, we want to hear from you! Step up and be part of a team that values your contributions and champions your success.

Key Responsibilities

Process parts orders via phone, email, or in person with accuracy and efficiency
Collaborate with the Service Department to identify and source the correct parts for vehicles
Provide precise pricing, availability, and delivery estimates for parts orders
Maintain a well-organized and current inventory of parts and supplies
Conduct regular stock audits and coordinate timely reordering as needed
Receive and inspect incoming shipments, verifying deliveries and updating inventory records
Work closely with service advisors and technicians to ensure parts availability aligns with repair schedules
Source and manage special-order parts for vehicle maintenance and repairs
Monitor back-orders to ensure prompt follow-up and delivery
Accurately process and document warranty parts in compliance with manufacturer requirements
Utilize dealership management software to track inventory, generate invoices, and complete transactions
Maintain detailed records of parts sold, used, returned, or exchanged
Coordinate and oversee deliveries to wholesale customers, ensuring accuracy and timeliness
Handle customer inquiries, complaints, and returns with professionalism and courtesy
Ensure adherence to dealership policies and manufacturer guidelines at all times

Skills & Qualifications

Comprehensive knowledge of automotive parts, brands, and industry developments
Minimum of three years’ experience as a Parts Advisor, wholesaler, or in a related role within a dealership or parts distribution environment
Exceptional customer service and communication skills
Proficiency with dealership inventory management systems (experience with CDK preferred)
Strong attention to detail with the ability to thrive in a fast-paced setting
Basic mechanical knowledge is an asset
Understanding of logistics and supply chain principles
Ability to safely lift and handle automotive parts weighing up to 25 lbs

Please attach your resume as part of your application. We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted. Please note that phone inquiries are not accepted.

Volvo Cars Lakeridge is an equal opportunity employer committed to creating an inclusive and supportive environment. We value diversity in all its forms and strive to ensure our recruitment practices are fair and accessible to everyone.

If you need assistance at any stage of the hiring process, feel free to reach out — we’re here to help.

Status: Active Vacancy

This posting reflects a current job opening. We are actively recruiting qualified candidates to fill this position.

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Flexible language requirement:

French not required

Experience:

Parts Advisor : 3 years (required)
logistics and supply chain management: 1 year (preferred)
CDK : 1 year (preferred)
Volvo or similar luxury brand: 2 years (preferred)
CDK dealership management system: 2 years (required)

Work Location: In person

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