1 meilleure offre (warehouse operations manager, columbus) (à pourvoir)

Operations Supervisor (Home Delivery)
Metro Supply Chain —Whitby, ON
- De 47 700 $ à 70 000 $ par an
- Temps plein
- Finance
- Baccalauréat
- Expérience en entrepôt
- Assurance Invalidité
- Assurance Dentaire
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il y a 9 jours

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Operations Supervisor (Home Delivery)

Metro Supply Chain -
Whitby, ON

Postuler rapidement

Détails du poste

Temps plein
De 47 700 $ à 70 000 $ par an
Il y a 9 jours

Profil recherché

Administration des affaires
Logistique
Finance
Baccalauréat
Expérience en entrepôt
Logistique
Fret
Diplôme d'études collégiales (hors Québec)
Affaires
Leadership
Gestion logistique

Description complète du poste

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

JOB SUMMARY

The Operations Supervisor plans, coordinates and monitors activities of a warehouse and office operations team. Proactively responds to events and issues that threaten the productivity and quality of the operation. Ensures effective communication with team members, through observation while on the warehouse floor, one-on-one meetings and team meetings. Builds open and honest relationships with the customer, ensures the team provides service excellence, understands and anticipates customer needs.

SHIFT: Tuesday to Saturday 10:30am - 7:00pm

Reporting and Analytics

Overseeing regulatory compliance reporting
Preparing, analyzing, and maintaining operational KPI reports for leadership review
Supporting operational planning and budget tracking through data analysis and reporting

Recruitment

Supporting the recruitment and selection of qualified drivers to meet operational staffing needs

Driver Onboarding

Managing the driver onboarding process to ensure new hires are successfully integrated into operations

Training and Development

Developing and overseeing driver training programs including orientation, in-cab training, online training and classroom instruction
Providing ongoing coaching and mentorship to improve driver performance and safety standards

Driver Services and Support

Serving as the primary point of contact for driver support and operational guidance
Addressing driver performance concerns through structured coaching, feedback, and disciplinary action where required
Promoting and reinforcing a positive driving culture centred on safety, accountability, animal care, and operational excellence
Collaborating closely with Operations to ensure alignment between driver capacity and freight requirements

EXPERIENCE

Five (5) years warehouse experience, with two (2) years in a leadership role preferably at a 3PL.

CORE COMPETENCIES:

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EDUCATION

Completion of college diploma in business management with a focus in logistics or the equivalent in combination of education and experience
Bachelor’s degree in supply chain management is an asset.
Preferably a college diploma in business management with focus in logistics management or the equivalent in experience.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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Operations Supervisor (Home Delivery)

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