4 meilleures offres (guest service agent, comox, bc) (à pourvoir)

Guest Service Agent
Crown Isle Resort & Golf Community —Courtenay, BC
- De 19 $ à 20 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Hôtel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Reservations and Sales Agent
Nootka Marine Adventures —Courtenay, BC
- 25 $ de l’heure
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Hospitalité
- Service à la clientèle
Postuler rapidement
Front Desk Agent
Best Western The Westerly Hotel —Courtenay, BC
- De 18,50 $ à 19,50 $ de l’heure
- Temps partiel
- Service à la clientèle
- Hôtel
- Réception
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Night Auditor/Front Desk
Coast Courtenay Hotel —Courtenay, BC
- De 20 $ à 21 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
il y a 7 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (comox, bc)

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Guest Service Agent

Crown Isle Resort & Golf Community -
Courtenay, BC

Postuler rapidement

Détails du poste

Temps plein
De 19 $ à 20 $ de l’heure

Profil recherché

Hospitalité
Service à la clientèle
Diplôme d'études secondaires
Compétences en communication
Hôtellerie
Permis de conduire

Description complète du poste

Come Play With Us

As a Guest Services Agent, you play a key role in shaping each guest’s experience at Crown Isle Resort. Often the first and last point of contact, you set the tone through genuine hospitality, professionalism, and problem-solving. You’ll assist guests with check-ins, check-outs, reservations, and inquiries, while working closely with a supportive team to ensure every stay is seamless and welcoming.

We aim to always be one step ahead of our guests’ needs, and we provide training and support to help you succeed in this role.

Key Responsibilities:

Guest Experience & Front Desk

Greet and thank guests in a friendly, professional, and sincere manner
Check guests in and out efficiently and accurately
Respond to guest inquiries, concerns, and feedback with a calm, solutions-focused approach
Anticipate guest needs and create positive, memorable experiences

Reservations, Sales & Resort Support

Answer phones and assist with reservations
Post charges accurately to guest accounts
Sell gym memberships and special event tickets (e.g., Mother’s Day Brunch)
Manage resort keys and access
Create and deliver welcome amenities and room drops
Book tee times when Golf Shop staff are unavailable
Assist ¼ Shareowners with bookings and inquiries

Operations & Safety

Perform basic troubleshooting (TV programming, Wi-Fi connectivity, etc.)
Assist with emergency procedures when required
Support the resort team with additional tasks as needed

Qualifications:

Required:

High School Diploma or GED
One to three months of related customer service or hospitality experience
Valid BC driver’s license with a clean abstract

Assets:

Strong communication and interpersonal skills
Ability to remain calm, positive, and professional in a fast-paced environment
A passion for hospitality and guest service

What We Offer:

An opportunity to grow with an employer that offers a variety of career paths within Crown Isle Resort and our subsidiary companies
Medical and dental benefits once eligibility requirements are met
Discounted room rates at Crown Isle Resort, Crown Mansion Boutique Hotel, and all STASH Hotel partners
Free golf privileges
Discounted food and beverage
Complimentary access to the on-site gym
A supportive, professional, and fun team environment

Please note: Due to the cyclical nature of the hospitality industry, team members may be scheduled for varying shifts to meet business needs.

Thank you for your interest in joining the Crown Isle team. We appreciate all applications; however, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
On-site parking
Store discount

Ability to commute/relocate:

Courtenay, BC V9N 9G3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you available to work 32–40 hours per week, including weekends and holidays?
Do you have flexible availability to be scheduled for shifts as early as 6am and as late as 10pm.

Experience:

Customer service: 1 year (preferred)
hotel: 1 year (preferred)

License/Certification:

Driving License (required)

Job Type: Full-time

Pay: $19.00-$20.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site gym
On-site parking
Store discount

Work Location: In person

Application deadline: 2026-04-04

Postuler rapidement

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