20 meilleures offres (senior customer support representative, concord on) (à pourvoir)

Commercial Lines Account Manager
McDougall Insurance and Financial —Markham, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Traitement de texte
- Assurance Dentaire
- Congés payés
Postuler rapidement
Senior Counsel, Corporate Commercial, Privacy
IVARI —Toronto, ON
- De 170 000 $ à 190 000 $ par an
- Temps plein
- Travail hybride
- Recherche
- Esprit d'analyse
- Expérience en supervision
- Assurance Dentaire
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Customer Service Manager
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 80 000 $ à 95 000 $ par an
- Temps plein
- Microsoft Office
- Expérience en supervision
- Amélioration continue
- Assurance Dentaire
- Congés payés
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Senior Counsel, Life Insurance
IVARI —Toronto, ON
- De 170 000 $ à 190 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Recherche
- Esprit d'analyse
- Assurance Dentaire
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Client Service Manager
The West Egg Group Security Services —Toronto, ON
- De 60 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Congés payés
il y a 9 jours
Senior Underwriter
IVARI —Toronto, ON
- De 85 000 $ à 110 000 $ par an
- Temps plein
- Esprit d'analyse
- Compétences en communication
- Assurance Dentaire
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Wealth Operations Manager
The Successful Investor —North York, ON
- Temps plein
- Travail hybride
- Microsoft Word
- Anglais
- Bases de données
- Assurance Dentaire
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Personal Lines Account Manager
McDougall Insurance and Financial —Richmond Hill, ON
- De 50 000 $ à 65 000 $ par an
- Temps plein
- Service à la clientèle
- Traitement de texte
- Analyse de données
- Congés payés
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Specialist, Sales and Partnerships
Toronto Parking Authority —Toronto, ON
- De 75 593 $ à 88 933 $ par an
- Temps plein
- Recherche
- Bases de données
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AVP, Central Actuarial & Finance
IVARI —Toronto, ON
- De 165 000 $ à 215 000 $ par an
- Temps plein
- Travail hybride
- Esprit d'analyse
- Baccalauréat
- Gestion d'équipe
- Assurance Dentaire
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Region Technical Mgr
TruGreen —Mississauga, ON
- Temps plein
- Microsoft Powerpoint
- Microsoft Outlook
- Service à la clientèle
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Sales Representative
Strongbase Interlock —Toronto, ON
- De 80 000 $ à 170 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
- Assurance Dentaire
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VP, Corporate Actuarial
IVARI —Toronto, ON
- Temps plein
- Baccalauréat
- Comptabilité
- Mentorat
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il y a 1 jour
Senior Project Manager
Clearway —Greater Toronto Area, ON
- De 150 000 $ à 175 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- PMP
- Assurance Invalidité
- Assurance Dentaire
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Sales Development Representative
Levitate —Toronto, ON
- À partir de 50 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Vente
- Service à la clientèle
- Congés payés
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Senior Pension & Benefits Specialist
IVARI —Toronto, ON
- De 68 000 $ à 91 500 $ par an
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Esprit d'analyse
- Assurance Dentaire
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Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote
BMO Financial Group —Ontario
- De 36 600 $ à 67 500 $ par an
- Télétravail
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Bourses d'Études
- Assurance Vie
Counsel
IVARI —Toronto, ON
- De 99 000 $ à 136 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Recherche
- Esprit d'analyse
- Assurance Dentaire
Postuler rapidement
Business Development Representative / Account Executive
Falco Logistics —North York, ON
- De 45 000 $ à 65 000 $ par an
- Temps plein
- Service à la clientèle
- Anglais
- Développement commercial
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
il y a 3 jours
Account Manager
IC Savings —Woodbridge, ON
- De 60 000 $ à 75 000 $ par an
- Temps plein
- Microsoft Outlook
- Service à la clientèle
- Anglais
- Indemnité kilométrique
- Assurance Invalidité
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior customer support representative (concord on)

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Commercial Lines Account Manager

McDougall Insurance and Financial -
Markham, ON

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Détails du poste

Permanent | Temps plein
De 60 000 $ à 70 000 $ par an

Profil recherché

Communication avec la clientèle
Tarification
Traitement des renouvellements de polices d'assurance
Fidélisation de la clientèle
Tenue des dossiers
Vente
Service à la clientèle
Traitement de texte
Tableurs
Gestion des comptes clés
Analyse de données
Classement
Licence RIBO
Anglais
Développement des relations avec la clientèle
Windows
Esprit d'analyse
Capacités de présentation
Prise de décisions
Service à la clientèle
Gestion de la relation client
Gestion des risques
Orientation axée sur le service à la clientèle
Saisie de données
Contrats
Soutien à la clientèle
Consultation auprès de la clientèle
Vente d'assurance
Gestion des comptes
Compétences en communication
Interaction avec les clients

Description complète du poste

This branch is located in Markham, Ontario, as Cornell Insurance. Cornell Insurance is a division of McDougall Insurance and Financial.

McDougall Insurance is now one of Canada's largest insurance brokerages. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. Here at McDougall we have created an Employee Promise. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with McDougall Insurance. In turn, our employees promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional.

We are currently looking for a Customer Service Representative to join our growing Commercial Lines team in Markham, Ontario!

Do you have strong customer service skills? Are you looking for a rewarding new career? If so, this might be the right opportunity for you!

Duties:

· Establish strategic relationship with designated clients and producer(s) to ensure a high level of service and strong working relationship. Maintain a professional relationship to enhance understanding of targeted markets and contribute to quality service, problem solving, and risk selection.

· Ensure all company procedures are handled with extreme care. Process all renewals and correspondence diligently and professionally. Ensure all binders, renewals and documentation is processed in a timely manner.

· Maintain customer files by documenting our Broker Management System efficiently

· Receive and return phone calls and email communication from customers and underwriters.

· Demonstrate the ability to deal with customers face to face. Answer questions, resolve problems and create solutions.

· Be accountable and become familiar with customers.

· Working independently with underwriters and establish good rapport and respect for one another. It is important to engage them if there is a strong business case.

· Assist in ensuring quality risk selection and pricing to maximize brokerage profitability and increase retention.

· Ensure endorsements, renewals, reissues, and cancellations are reviewed and analyzed in accordance with corporate standards and guidelines .

· Consult with senior staff regarding unique or unusual risks to minimize adverse risk selection and maintain the quality and profitability of the portfolio.

· Provide quality customer service to assigned producers including clarification of coverage, wordings, and claims history.

· Complete data entry to ensure timeliness of transaction processing concerning policy and customer information.

· Understand and adhere to service standards in accordance with company guidelines.

· Participate in the development of business plans to contribute to corporate objectives.

· Monitor trends and developments, identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.

· Develop and maintain working knowledge of all brokerage supported software.

· Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.

· Maintain knowledge of industry trends, developments, and regulatory changes.

· Portal changes as required by various companies

· Other duties as assigned

Skill / Behaviour Requirements:

· Demonstrated proficiency at managing multiple and changing priorities/projects, and delivering results.
· Building long lasting relationships with customers is critical to our success.
· Able to work with long-term perspective in addressing broker or business area problems/issues.
· Ability to focus on the customer and their needs, ensuring a high quality of service is provided.
· Demonstrate commitment to high standards of performance and aggressive goals.
· Demonstrate excellent verbal and written communication skills.
· Demonstrate presentation skills and the ability to sufficiently summarize, recommend and implement coverages.
· Ability to foster and build good working relationships with customers and insurers inside and outside the work unit.
· Demonstrated proficiency and resourcefulness in identifying and analyzing relevant data and defining critical issues and alternatives.
· Strong analytical and decision making skills.

Experience / Knowledge / Educational Requirements:

· RIBO licensed with minimum 5 years experience
· Knowledge of brokerage underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information and computer workflow procedures.
· Working knowledge of Claims, Risk Management, Premium Accounting.
· Working knowledge of Word Processing, Spreadsheet and Database packages.
· Knowledge of Epic, Policyworks, Compu Quote (ARS), Windows, Insurance Company Portals.
· Demonstrate commitment to ongoing professional and technical development.

#HP

RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit https://www.ribo.com/

McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.

If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:

https://www.mcdougallinsurance.com/contact/

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Paid time off
RRSP match

Work Location: Hybrid remote in Markham, ON L3R 0C8

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Affinez votre recherche

senior customer support representative emplois - concord on

Commercial Lines Account Manager

Senior Counsel, Corporate Commercial, Privacy

Customer Service Manager

Senior Counsel, Life Insurance

Client Service Manager

Senior Underwriter

Wealth Operations Manager

Personal Lines Account Manager

Specialist, Sales and Partnerships

AVP, Central Actuarial & Finance

Region Technical Mgr

Sales Representative

VP, Corporate Actuarial

Senior Project Manager

Sales Development Representative

Senior Pension & Benefits Specialist

Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote

Counsel

Business Development Representative / Account Executive

Account Manager

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : senior customer support representative (concord on)

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