About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience of our clinics across North America, have allowed us to lead the charge against "we caught it too late again."
We are looking for an MRI Tech Aide to join our incredible organization at a newly opening North Vancouver clinic.
Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is a fully on-site position with a home base in the North Vancouver clinic. The ideal candidate will be within 45 minutes commuting distance to North Vancouver. Additionally, as needed, the MRI Tech Aide will need to cover shifts at the Vancouver site located at 39 Nelson St.
Location of primary clinic: 123 13th street E North Vancouver
This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
Not Your Average Tech Aide Job
- We strongly believe in providing our staff with competitive wages and solid benefits.
- We believe in merit, happy employment, and job satisfaction!
- Step away from clinical practice, we offer more flexibility and consistency in your schedule and no on-call
- We provide the perks and benefits alike to other 'tech-companies' versus the status quo of medical practices/hospitals.
- Preventative medicine welcomes positive energy which we love to embrace at Prenuvo!
- We work with top of the line magnets and industry-leading protocol
- We ensure a safe working environment, for staff and patients; no walk-in guests and no breaking skin
What You'll Do
MR Safety & Compliance
- Zone Access Control: Maintain strict physical security of MR Zone III, ensuring no unscreened patients, visitors, or unauthorized staff cross into restricted areas without proper escort. Tech Aide is not allowed unsupervised access to MR Zone IV and cannot supervise patients/visitors within Zone III and IV.
- Ensure Completion of Required Forms: Assist patients in completing the MRI safety screening questionnaire, medical intake and other necessary consent forms.
- Safety Escalation: Flag all "yes" answers on the screening form and immediately bring them to the attention of the Level 2 MR Personnel (the MRI Technologist). Never independently clear a patient or device for Zone IV entry.
- Ferromagnetic Preparation: Assist patients with removing all metallic objects, jewelry, and transdermal patches, and have them change into facility-approved, safe clinical attire before entering Zone III.
- Emergency Response: Understand and execute MR-specific emergency protocols, including initiating a "Code Blue" outside Zone IV, understanding quench protocols, and utilizing MR-conditional fire extinguishers or emergency equipment as directed by the MRI technologist.
Patient Care & Workflow Management
- Patient Onboarding: Greet patients, verify their identity using two patient identifiers, and explain the MRI procedure to help reduce anxiety and claustrophobia.
- Mobility Assistance: Assist with patient transfer between wheelchairs and the MRI table using proper ergonomics and MR-safe transfer equipment.
- Workflow Optimization: Monitor the daily schedule, coordinate with patient liaison, and prep the next patient while the MRI technologist is scanning the current one to minimize scanner downtime.
- Post-Exam Care: Escort patients out of the MRI department, provide discharge instructions (if applicable), and assist them with their belongings.
Clinical Support & Room Turnaround
- Room Setup: Between patients, assist the MRI technologist in changing table linens, wiping down the MRI bore, and setting up the appropriate MR coils, positioning pads, and ear protection.
- Infection Control: Assist MRI technologist with cleaning and disinfecting all patient contact surfaces, headphones, coils, and MR-safe wheelchairs/stretchers according to standard infection control protocols.
Administrative & Clerical Tasks
- Supply Management: Monitor and restock medical supplies, linens, and screening forms in the patient holding areas and control room.
- Communication: Monitor clinic Slack channels, communicate delays to patients in the waiting room, and relay critical information between clinical teams.
- Documentation: Scan completed paper safety screening and consent forms (when applicable) and participate in time-out procedure.
- CDs/Records Requests: Fulfill requests for patient imaging CDs by preparing and burning CDs, and process records requests in accordance with standard operating procedures.
What You'll Bring
- Experience: At least 2-5 years in customer service, preferably in a healthcare or related field.
- Initiative: A self-starter who takes ownership of their training and development.
- Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
- Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
- Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
- Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
- The hourly rate for this role ranges from $25-$28 in local currency, depending upon experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].
