Premiere Vancouver Island Spa Destination Hiring Healing Caves & Hydropath Guides
Our Spa Hydropath & Healing Cave Guides are responsible for providing our guests with quality customer service pertaining to our high standards and reputation. As the ideal candidate for the Spa Team, you are enthusiastic, have great communication, strong work ethic, and great attention to detail. We seek out individuals who are compassionate team players to support a positive and healthy work environment by maintaining high professional and serene standards.
At the Kingfisher, we operate as a team and are looking for the right people to complement our family. The right candidates will work well as part of a team, being flexible and willing to jump in where needed.
Both Saturday & Sunday weekend and evening coverage required.
Job Responsibilities include:
- Participation in daily & weekly chores and cleaning duties
- Consistently demonstrate service excellence to all Guests
- Adhere to Spa and Resort Policies and Standards of Practice
- Maintaining cleanliness of Hydropath & Healing Caves areas including inside the experiences, the lounge, change rooms and restroom
- Cleanliness, sanitization and stock levels of linen and guest amenities
- Guiding Guests through the Hydropath & Healing Caves armed with in depth knowledge of all of our features, ready to answer any questions the guests may have.
- Preparing and maintaining Hydropath & Healing Cave Supplies and Scrub
- Completion of opening and closing duties checklist
- Participation in weekly duties checklist
Job Requirements
- Ability to move up and down sets of stairs throughout the day
- Guest service experience
· First Aid Certification an asset.
- High attention to detail
- Must be willing to learn the in-depth benefits of each cave experience
- Strong working in a team environment
Benefits available as well as participation in tip pool
Compensation listed based upon hours worked, including average received spa gratuities.
Must be able to work a flexible schedule including evening, both weekend days and holidays, according to business demand.
Your team and working environment:
- Award winning spa resort and restaurants
- Close proximity to Mt. Washington and lots of great outdoor activities
- Extended health benefits and life insurance
- Supportive and fun team environment
- Newly renovated spa facility with ocean views
- Discounts on spa retail products and treatments
- Discounts on food & beverage
If you are passionate about providing an exceptional guest experience, working with exclusive product & clothing lines, and are looking for a positive & stable work environment, we highly encourage you to apply.
Join the Kingfisher Team
Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island’s eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, AQUA Bistro & Wine Bar / Ocean7 Restaurant and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves. We bring together refined hospitality, innovative wellness, and the natural beauty of the Salish Sea. Our people are at the heart of everything we do. Every guest experience is shaped by the dedication, talent, and professionalism of our team members.
At Kingfisher, you’ll find more than a workplace—you’ll discover opportunities for growth, advanced training, and mentorship within a supportive and inclusive environment. Set in the stunning Comox Valley, life here means living where others come to vacation—surrounded by ocean, mountains, and year-round activities from skiing to stand-up paddling. Working alongside colleagues from diverse international backgrounds, you’ll join a vibrant team that welcomes guests from around the world.
Recognized by Condé Nast Traveler and Travel + Leisure, Kingfisher continues to earn industry acclaim, including the Accommodation of the Year award in 2023. Our culinary program is led by Executive Chef Danai Hongwanishkul, recipient of the Culinary Excellence at the 2026 BC Hotel Association Industry Awards, and is supported by a strong kitchen team including sous-chefs David Hwang and Shaun Dietz. Our Food & Beverage experience is led by Dawn Schultz, a certified sommelier who brings elevated wine expertise to our guest experience, alongside a dynamic cocktail program created and led by Julie Ferris.
Vancouver Island and the Healing Caves were also featured by CNN Travel among the Best Places to Visit in 2025, further highlighting the appeal of the region and experiences we are proud to offer.
If you are passionate about providing an exceptional client experience and are looking for competitive pay, flexible hours, and a positive & stable work environment, we highly encourage you to apply.
Job Type: Full-time
Pay: $22.50-$25.00 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Courtenay, BC V9N 9R9: reliably commute or plan to relocate before starting work (required)
Work Location: In person
