1 meilleure offre (district sales manager, dryden, on) (à pourvoir)

Store Manager
Marnics Mobile —Dryden, ON
- De 22 $ à 27 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Anglais
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Store Manager

Marnics Mobile
Dryden, ON

Postuler rapidement

Détails du poste

Temps plein
De 22 $ à 27 $ de l’heure

Profil recherché

Vente
Service à la clientèle
Anglais
Compétences en informatique
Leadership
Compétences en communication
Marketing

Description complète du poste

Reports To

District Manager

Department

Store Level

Summary of Position

The Store Manager is responsible for managing and overseeing the daily operations of their store performed by the sales and technician staff. It is their responsibility to ensure the store operates smoothly and effectively, and work towards exceeding KPI targets provided by the District Manager.

Duties and Responsibilities

Promote and motivate store staff to achieve monthly store sales targets and key store metrics
Handle all escalated employee and customer issues that arise (complaints, grievances, etc.) with a high degree of professionalism – including management if needed
Encourage and promote staff compliance with company policies and procedures
Responsible and accountable for managing store cash in tills and safe, performing cash bank deposits, and cash withdrawals to tills as required
Shipping & Receiving of Packages (Including but not limited to: Fulfilling online orders, RMA, LCD salvage, Store Transfers, PO's to be received and transfer orders to be received)
Inventory Counts
Staff Scheduling
Retail item re-tagging to keep prices tags up to date
Monthly shipments being sent to the repair center
Work with Management to Reconcile the following on a periodic basis:
Open Purchase Orders
Open Repair Tickets
Open Transfer orders
Open Invoices
Cash Over/Shorts
Ensuring store cleanliness, upkeep, organization, and consistency with the proper physical locations at all times
Ensure store is adequately stocked with all essentials such as garbage bags, toilet paper, paper towels, etc.
Deal with all H&S issues as they arise; escalate issues to the company H&S Representative
Work with the District Sales Manager to discuss employee related matters such as:
Performance reviews
Salary and wage increases
Company policy violations (disciplinary action)
Hiring and firing (onboarding and offboarding)
Ensure proper onboarding and training for new hires
Assist in repairs, sales and other tasks (Inventory Counts, Item retagging etc) as required
Ensure the smooth operation of the location including and not limited to, sales, profits, repair QC, customer satisfaction, repair completion timelines
Manage and oversee the duties of direct reports.
Manage Disposal of old Repair Tickets
Coordinate staff and location events for the purpose of morale and marketing

Qualifications and Experience

Minimum 1+ Years as a Sales Representative & Repair Technician
Knowledge of Sales, management experience, Repair experience in mobility and computers is extra
Proficient in English language speaking

Skills

Excellent customer service skills
Proven successful experience as a manager in a sales setting
Powerful leadership skills
Customer management skills
Strong communication, and interpersonal skills

Location

Store Managers each have their own Marnics Store location to work at. 100% of their employment will take place at their own specific store location, with the occasional training that may require travel to Marnics Mobile Head Office.

Type of Employment

Full-time

Disclaimer

This job description is a summary of typical functions of the position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of this position might differ from those outlined in the job description and that other duties, as assigned, might be part of the job to meet business needs.

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