Team Member
Jersey Mike’s – Join a Winning Team
We are Bursting with Opportunities at our LOCATION IN EDMONTON
Full Time positions available, including full training and benefits.
Virtual Interview Tuesday Thursday and Saturdays from 2-4pm
Apply now and receive a link to register and join our hiring team online for your first interview.
At Jersey Mike’s, hospitality isn’t just part of the job; it’s who we are. We’re looking for people who genuinely enjoy connecting with others, sparking conversations, and bringing positive energy to every guest interaction. Our tradition is built on a strong sense of community and a commitment to helping our people grow both personally and professionally. Our goal is to serve the highest‑quality sub sandwiches, with genuine gratitude and care for every guest who walks through our doors. We embrace a culture of giving, where supporting our communities and helping others succeed is at the heart of everything we do.
About the Role:
Reporting to the Restaurant General Manager (RGM), the Team Member is the friendly face of our restaurant, someone who loves engaging with guests, creating memorable moments, and making everyone feel welcome. Your enthusiasm, strong people skills, attention to detail, and commitment to customer satisfaction helps support the success of our team and ensures every guest has a great visit.
Why us, you ask?
- Health & safety measures
- Health benefits*
- Flexible working hours
- Paid on-the-job training
- Growth opportunities
- Meal discounts
- Free uniform shirt and hat
- Above all else, a respectful, supportive workplace where fun is part of the job!
*Conditions apply.
What You’ll Do:
- Previous food service industry experience is preferred but not required.
- Excellent customer service skills with a friendly and outgoing attitude.
- Strong attention to detail and ability to work efficiently in a fast-paced environment.
- Ability to follow instructions and work well as part of a team.
- Basic math skills and proficiency in handling cash and card transactions.
- Ability to take customer orders, process payments, provide a friendly and efficient checkout experience, and assist with basic food preparation.
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Must meet the minimum provincial legal employment age (proof of age or a work permit may be required if hired).
- Demonstrates the ability to bend, twist, and stand to perform regular job functions.
Work Environment:
- Primarily an indoor environment with occasional outdoor tasks.
- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights.
- Experience frequent exposure to fluctuating temperatures in areas such as coolers, freezers, and cooking sections.
- Involves standing and walking for extended periods throughout the shift without frequent rest periods.
- Frequent movements such as bending, wiping, sweeping, mopping, wrapping, and squeezing.
- Regularly reaching overhead, forward, and underneath shelves, counters, tables, and kitchen equipment.
- Frequent squatting or stooping to access items on low shelves or the floor.
- Occasional use of stools or ladders to reach items stored on higher shelves.
- Plays a vital role in delivering excellent customer service and preparing our signature subs.
We know that success starts with a winning team of people who are fun, personable, positive, energetic, and eager to learn. Our team takes pride in what they do and who they are, delivering outstanding customer service with a great big smile. If this sounds like you and you’re excited to grow and improve, we’d love to talk to you about joining our team.
Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is at the heart of who we are.
Redberry is an equal opportunity employer committed to creating an inclusive and accessible workplace. Accommodation is available upon request throughout the recruitment process and employment. We welcome applications from all qualified candidates.
About Redberry Restaurants:
Founded in 2005, Redberry is one of Canada's largest QSR restaurant Franchisees. Redberry owns and operates 220-plus restaurants across the country under the BURGER KING®, Taco Bell, and Jersey Mike's Subs brands. Redberry is the acting Area Director for Jersey Mike’s Canada with plans to open 300 Jersey Mike’s restaurants across the country by 2034. Culturally, we’ve created an environment where our partners, brands, and team members can achieve the best versions of themselves. We pride ourselves on being architects of a different kind of restaurant company.
Learn more at www.redberry.ca.
Disclaimers:
This posting is for an existing vacancy within our organization. Redberry does not use AI to screen or select applicants.
Job Types: Full-time, Permanent
Pay: $15.00 per hour
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
