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Senior Claims Adjuster- Bodily Injury/Casualty

Definity Financial Corporation -
Waterloo, ON

Postuler dès maintenant

Détails du poste

Temps plein
De 59 300 $ à 109 200 $ par an

Profil recherché

Français
Tenue des dossiers
Coaching
Anglais
Microsoft Office
Litige
Expérience en gestion de réclamations d'assurance
Baccalauréat
Mentorat
Diplôme d'études collégiales (hors Québec)
Compétences en communication
Interaction avec les clients
Négociation

Description complète du poste

The Opportunity

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Senior Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third party claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Casualty and Bodily Injury claims of increasing complexity. You continually support the Team environment and raise your hand to assist others including mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.

What to Expect

Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Senior Bodily Injury, Casualty, and General Liability Claims.
Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
Confirming policy coverages, investigating claims to determine liability and quantum. Maintaining detailed file records.
Attending/participating in mediations, pre-trials and settlement initiatives.
Settle claims directly with claimants and with Plaintiff’s Counsel.
Direct and Instruct Defence Counsel.
Mentoring of junior team members
Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
Perform well in a busy operation and remain calm under pressure
Strive to continually push the boundaries of your adjusting experience and personal learnings
Team player adaptable to changing environment
Strong written and verbal communication skills

What You Bring

University degree, a college diploma or the CIP designation
Comfortable and experienced working on Ontario auto BI and CGL claims
Minimum 3 years of claims handling experience in Bodily Injury/Casualty Litigation
Notable Commercial General Liability Claims handling experience, both Bodily Injury and Property damage.
Professional, friendly and courteous in all interactions, whether with customers or co-workers
Perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment
A passion for coaching and mentoring junior staff
You’re dependable with strong interpersonal skills
You have strong communication skills
You’re focused on building engagement and culture
Proficient in MS Office and strong computer skills
Bilingualism in both English and French is an asset
Licensed in multiple provinces is an asset

Salary Range: $59,300 - $109,200

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

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