1 meilleure offre (treatment coordinator, emeryville on) (à pourvoir)

Care Coordinator
Lifemark Health Group —Tecumseh, ON
- De 17,60 $ à 22,31 $ de l’heure
- Diplôme d'études secondaires
- Saisie de données
- Sens de l'organisation
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Care Coordinator

Lifemark Health Group -
Tecumseh, ON

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Détails du poste

Occasionnel
De 17,60 $ à 22,31 $ de l’heure

Profil recherché

Planification des rendez-vous clients
Admission
Service aux patients
Diplôme d'études secondaires
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Sens de l'organisation
Réception
Appels sortants
Étiquette au téléphone
Gestion des dossiers médicaux des patients
Interaction avec les clients

Description complète du poste

Care Coordinator – Lifemark Health Group

The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.

Primary Responsibilities

Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies

High School Diploma, G.E.D. or equivalent
Excellent customer service skills and telephone etiquette
High degree of organizational skills and ability to prioritize and multi-task
Excellent communication (verbal/written) and interpersonal skills
Strong computer and data entry skills
Flexible and adaptable to change
Experience in a Physiotherapy clinic an asset

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply Today! Visit www.lifemark.ca/careers for more information!

#LI-DNP

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