20 meilleures offres (shift manager, etobicoke, on) (à pourvoir)

Operations Supervisor
TP Canada —Toronto, ON
- 47 000 $ par an
- Temps plein
- Assurance Dentaire
Training Specialist
Ventura Foods —Toronto, ON
- De 64 554,00 $ à 80 999,10 $ par an
- 8 Heures
- Diplôme d'études secondaires
- Gestion de projet
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Business Development Sales Manager – Canada
Inline Plastics Corp —Greater Toronto Area, ON
- À partir de 100 000 $ par an
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Vente
- Salesforce
Postuler rapidement
New Store Hiring For All Management Positions
The Hunny Pot Cannabis Co —Etobicoke, ON
- De 18,00 $ à 24,50 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 10 jours
Retail Manager
Dymon Storage —Etobicoke, ON
- De 44 000 $ à 58 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Bartender/Manager/Supervisor
Airport Area Bar & Grill —Etobicoke, ON
- De 47 500 $ à 62 500 $ par an
- Fins de semaine au besoin
- Service
- Bar
- Expérience en gestion
Postuler rapidement
Office Manager – Residential Construction (5+ Years Required)
MGB BUILDING GROUP INC. —Toronto, ON
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Excel
- Expérience en gestion
- Service à la clientèle
Postuler rapidement
General Manager - Hospitality
Compass Group Canada —Toronto, ON
- De 75 000 $ à 80 000 $ de l’heure
- Temps plein
- Hospitalité
- Google Suite
- Expérience en gestion
- Assurance Dentaire
- Congés payés
Postuler rapidement
Project Manager, System Integration - FTT ( J0526-0802 )
North York General Hospital —Toronto, ON
- De 53,88 $ à 64,92 $ de l’heure
- Temporaire
- Gestion de projet
- Baccalauréat
- Compétences en communication
Postuler rapidement
il y a 4 jours
Restaurant Manager
A.E. Wen Enterprises Inc. O/A Wendy’s Restaurant —Etobicoke, ON
- 64 371,84 $ par an
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Customer Service - Dental Lab
Durban Dental Laboratories —North York, ON
- 8 Heures
- Service à la clientèle
- Expérience en laboratoire
- Saisie de données
Postuler rapidement
il y a 9 jours
Supervisor, Packaging (Rotating Shift)
Sun Pharma Canada Inc. —Brampton, ON
- De 73 500 $ à 92 000 $ par an
- Heures supplémentaires
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
Aquatic Supervisor - Mississauga
Making Waves Swim School —Mississauga, ON
- De 20 $ à 22 $ de l’heure
- Temps partiel
- Certification RCR
- Expérience en supervision
- Certificat de premiers soins de base
Postuler rapidement
Wireless Store Manager
The Mobile Shop —Toronto, ON
- De 65 000 $ à 75 000 $ par an
- Fins de semaine au besoin
- Bilingue
- Service à la clientèle
- Baccalauréat
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
Shift Manager
A.E. Wen Enterprises Inc. O/A Wendy’s Restaurant —Etobicoke, ON
- 18,56 $ de l’heure
- Heures supplémentaires
- Anglais
- Diplôme d'études secondaires
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Reservations Pro
Host Services Group —Toronto, ON
- À partir de 3 500 $ par mois
- 8 Heures
- Travail hybride
- Service à la clientèle
- Anglais
- Sens de l'organisation
- Assurance Dentaire
- Assurance Vie
Postuler rapidement
Wireless Store Manager
The Mobile Shop —Etobicoke, ON
- De 65 000 $ à 75 000 $ par an
- Fins de semaine au besoin
- Bilingue
- Service à la clientèle
- Baccalauréat
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
New Store Hiring For Management Positions
The Hunny Pot Cannabis Co —Mississauga, ON
- De 18,00 $ à 24,50 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Expérience en supervision
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Floor Manager - Sofia Yorkville
INK Entertainment —Toronto, ON
- À partir de 75 000 $ par an
- Temps partiel
- Hospitalité
- Service à la clientèle
- Gestion de restaurant
Postuler rapidement
il y a 10 jours
Elevated Support Senior Specialist
TP Canada —Toronto, ON
- 21 $ de l’heure
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Hospitalité
- Google Suite
- Assurance Dentaire

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift manager (etobicoke, on)

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Operations Supervisor

TP Canada -
Toronto, ON

Postuler dès maintenant

Détails du poste

Temps plein
47 000 $ par an

Description complète du poste

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Postuler dès maintenant

Affinez votre recherche

shift manager emplois - etobicoke, on

Operations Supervisor

Training Specialist

Business Development Sales Manager – Canada

New Store Hiring For All Management Positions

Retail Manager

Bartender/Manager/Supervisor

Office Manager – Residential Construction (5+ Years Required)

General Manager - Hospitality

Project Manager, System Integration - FTT ( J0526-0802 )

Restaurant Manager

Customer Service - Dental Lab

Supervisor, Packaging (Rotating Shift)

Aquatic Supervisor - Mississauga

Wireless Store Manager

Shift Manager

Reservations Pro

Wireless Store Manager

New Store Hiring For Management Positions

Floor Manager - Sofia Yorkville

Elevated Support Senior Specialist

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : shift manager (etobicoke, on)

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