1 meilleure offre (hotel front desk supervisor, fairview, ab) (à pourvoir)

Front Desk Manager -Relocate to Waterton Park AB
Waterton Glacier Suites —Alberta
- De 20 $ à 22 $ de l’heure
- Temporaire
- Hospitalité
- Service à la clientèle
- Hôtel
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Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Thoroughly understand and adhere to proper credit, check-cashing,…
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Front Desk Manager -Relocate to Waterton Park AB

Waterton Glacier Suites
Alberta

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Détails du poste

Temporaire | Permanent | Saisonnier | Temps plein
De 20 $ à 22 $ de l’heure

Profil recherché

Hospitalité
Service à la clientèle
Expérience en supervision
Réception
Hôtellerie

Description complète du poste

Job Overview

Nestled in the heart of Waterton Lakes National Park, our boutique property is known for personalized service and mountain charm and remains open all year round.
We are seeking a dedicated and experienced Front Desk Supervisor to oversee the daily operations of our front desk team in a dynamic hospitality environment. The ideal candidate will possess exceptional customer service skills, a strong understanding of hotel operations, and the ability to manage guest services effectively. This role requires a proactive individual who can ensure a welcoming atmosphere for all guests while maintaining high service standards.

Perks of working with us:

Clean, affordable, and renovated employee housing
Discounts on food and beverage
Discounts on Spa Services
Discount on local businesses
Staff Events: staff parties, movie nights, etc.
Subsidized hotel pricing for immediate family
Live in one of the most iconic places in the world, with access to amazing hiking and other outdoor sports
Shuttle access to Pincher Creek

We are looking for professionals who are dynamic and passionate about the hospitality industry. We are now hiring a Front Desk Supervisor:

Expectations & Duties:

Greet guests with a smile and answer their questions as required.
Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests.
Computes bills and collects payments.
Runs various reports on the computer for management.
Other duties as assigned.
Complete shift audits as required.
Print updated in-house, arrival, departure, and room status reports every two hours pending activity.
Check all unresolved departures.
Review service requests for arrivals.
Ensure the Front Desk is stocked with any items guests may require before housekeeping leaves for the day.
Complete in-house bucket check.
Clean and tidy front desk area.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Hotel Manager.
Performs other duties as required.
Able to respond quickly in a dynamic and changing environment.

Successful applicants should have previous experience in Front Desk/Hospitality and supervisory experience. Applicants who are approachable, can problem-solve, have a motivational personality, and have a hands-on approach to training staff members are ideal for this position.

Job Types: Full-time, Permanent, Seasonal

Pay: $20.00-$22.00 per hour

Experience:

hotel front desk: 1 year (required)

Work Location: In person

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Front Desk Manager -Relocate to Waterton Park AB

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front desk supervisor (fairview, ab)

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