The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with company guidelines and best practices.
- Overseeing all store operations and ensuring compliance with company policies and strategies.
- Leading, motivating, and developing store staff to achieve performance goals.
- Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
- Help manage, supervise, and organize the reception and stocking of merchandise in the warehouse and in the store.
- Delivering exceptional customer service and resolving complex issues.
- Implementing and maintaining visual merchandizing standards based on company strategy
- Ensuring store safety and cleanliness standards are maintained.
- Performing cash management, store opening and closing duties as needed.
- Providing employee performance feedback as needed.
- Assigning tasks to the team.
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
- Responsible for the hiring and performance management process.
- Administrative duties: employee paperwork and employee files, sending paperwork to the head office.
- Participation in inventory control and loss prevention processes.
What do you need to succeed?
- Minimum of two (2) years' experience in the retail industry;
- Minimum of two (2) years' experience en a reatil supervision position;
- Proven leadership and supervision skills
- Open availability required (day, evening, weekend);
- Excellent communication and decision-making capabilities
- Proven leadership and team management skills
- Strong problem-solving abilities
- Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
- Language: English
Why join our team?
- Stimulating and diverse working environment
- Competitive compensation, bonus plan and benefits package*
- Company matched pension plan*
- Tailor-made training program and integration process
- Opportunity to continue to develop retail and management skills and pursue a career within the company
- Dollarama is a growing Canadian business
If you are excited by the opportunity to work for a growing Canadian company and to join a dynamic team, please apply online or at a store located near you.
We thank all interested applicants, only those selected for an interview will be contacted.
WARNING: Dollarama will never ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft.
Dollarama L.P., 5805 Royalmount Ave, Mount-Royal, QC, H4P0A1, [email protected], Fax 514-904-1579
Job Types: Full-time, Permanent
Pay: $25.36 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Employee assistance program
- Extended health care
- Flexible schedule
- RRSP match
Experience:
- retail: 2 years (required)
- management: 2 years (required)
Work Location: In person
