1 meilleure offre (dispatcher, fredericton, nb) (à pourvoir)

Taxi Dispatcher
Loyal Taxi —Fredericton, NB
- De 15,90 $ à 18,00 $ de l’heure
- Temps partiel
- Service à la clientèle
- Saisie de données
- Dactylographie
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Taxi Dispatcher

Loyal Taxi
Fredericton, NB

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Détails du poste

Permanent | Temps partiel | Temps plein
De 15,90 $ à 18,00 $ de l’heure

Profil recherché

Service à la clientèle
Saisie de données
Standard téléphonique
Dactylographie
Étiquette au téléphone
Compétences en communication

Description complète du poste

Job Summary
We are seeking a detail-oriented and organized Taxi Dispatcher to coordinate and manage daily taxi operations. The ideal candidate will efficiently handle dispatching duties, communicate effectively with drivers and customers, and utilize transportation management systems to ensure smooth service delivery. This role requires strong communication skills, data entry accuracy, and the ability to multitask in a fast-paced environment. The Taxi Dispatcher plays a vital role in maintaining operational efficiency and customer satisfaction within our transportation services.

Responsibilities

Assign drivers to trips based on customer requests, driver availability, and location to ensure prompt service
Receive and process ride requests via multi-line phone systems and digital platforms
Dispatch taxis promptly using transportation management systems
Coordinate with drivers to assign pickups, monitor progress, and ensure timely arrivals
Maintain accurate data entry of ride details, driver logs, and customer information
Communicate effectively with drivers and customers, demonstrating excellent phone etiquette and professionalism

Requirements

Strong data entry skills with high accuracy and typing proficiency
Excellent communication skills, both verbal and written, with professional phone etiquette
Ability to operate multi-line phone systems efficiently in a busy environment
Customer service orientation to ensure high satisfaction and positive interactions

We value proactive team members who can contribute to the efficiency of our transportation services however candidates that are currently in New Brunswick and is legally eligible to work in Canada will be considered.

Pay: $15.90-$18.00 per hour

Benefits:

On-site parking

Work Location: In person

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Taxi Dispatcher

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