10 meilleures offres (operations manager, fredericton nb) (à pourvoir)

Director of Operations
Marriott International, Inc —Fredericton, NB
- De 110 000 $ à 145 000 $ par an
- Temps plein
- Hôtel
- Baccalauréat
- Service aux visiteurs
Multi-Site Operations Manager
Drama Kids Fredericton —Fredericton, NB
- À partir de 25 $ de l’heure
- Temps partiel
- Travail hybride
- Déplacements à prévoir jusqu'à 50%
- Vente
- Développement commercial
- Régimes de participation aux bénéfices
- Indemnité kilométrique
Postuler rapidement
il y a 13 jours
Beaverbrook Art Gallery: Senior Operations Manager
Beaverbrook Art Gallery —Fredericton, NB
- De 54 000 $ à 66 000 $ par an
- Temps plein
- Service à la clientèle
- Microsoft Office
- Bases de données
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Manager, Security Operations
University of New Brunswick —Fredericton, NB
- De 42,92 $ à 58,49 $ de l’heure
- Heures supplémentaires
- Expérience en supervision
- Assurance Invalidité
- Assurance Dentaire
il y a 1 jour
Student Operations Manager
DT Home Reno —Fredericton, NB
- Temps plein
Postuler rapidement
Operations Lead - Full Time
Sephora —Fredericton, NB
- De 20,65 $ à 25,80 $ de l’heure
- Temps plein
- Vente
- Diplôme universitaire non requis
- Gestion du temps
Operations Supervisor
FedEx Canada —Fredericton, NB
- Temps partiel
- Bilingue
- Microsoft Excel
- Port de charges lourdes
il y a 7 jours
F&B Operations Supervisor
The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection —Canada
- Fins de semaine au besoin
- Service
- Hospitalité
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Supervisor, Bus Garage Operations
Metrolinx —Canada
- 93 798 $ par an
- Temps plein
- Microsoft Word
- Schémas
- Traitement de texte
Strategic Marketing & Operations Manager | Digital Marketing | Media Stategy and Planning | Client Management | Remote (Ideally Toronto/Montreal) | $70,000 - $100,000
White Bay —Canada
- De 70 000 $ à 100 000 $ par an
- Télétravail
- Bilingue
- Anglais
- Esprit d'analyse
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Distribution Manager
LUMINULTRA TECHNOLOGIES —Fredericton, NB
Bachelors’ degree or diploma in Business, Inventory Management, Distribution, Supply Chain, or related field; or equivalent combination of relevant professional…
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Shift Supervisor
The Salvation Army —Fredericton, NB
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy…
De 15,91 $ à 23,86 $ de l’heure
il y a 1 jour

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Valid driver's licence and access to reliable transportation are preferred. Oversee the planning and execution of weddings, corporate functions, social events,…
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Director of Operations

Marriott International, Inc -
Fredericton, NB

Postuler dès maintenant

Détails du poste

Temps plein
De 110 000 $ à 145 000 $ par an

Profil recherché

Investissement
Baccalauréat
Service aux visiteurs
Affaires
Diplôme d'associé
Leadership

Description complète du poste

Additional Information
Job Number26082853
Job CategoryRooms & Guest Services Operations
Location225 Woodstock Road, Fredericton, New Brunswick, Canada, E3B 2H8
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $110,00-$145,000 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Fredericton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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operations manager emplois - fredericton nb

Director of Operations

Multi-Site Operations Manager

Beaverbrook Art Gallery: Senior Operations Manager

Manager, Security Operations

Student Operations Manager

Operations Lead - Full Time

Operations Supervisor

F&B Operations Supervisor

Supervisor, Bus Garage Operations

Strategic Marketing & Operations Manager | Digital Marketing | Media Stategy and Planning | Client Management | Remote (Ideally Toronto/Montreal) | $70,000 - $100,000

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