20 meilleures offres (security manager, greater toronto area on) (à pourvoir)

Client Service Manager
The West Egg Group Security Services —Toronto, ON
- De 60 000 $ à 70 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Expérience en gestion
- Assurance Dentaire
- Congés payés
10 h
Product Security Lead (Code Signing / PKI)
Kyndryl —Toronto, ON
- Contrat
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- SDLC
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Senior Project Manager - Healthcare & Security Systems
Convergint Technologies Ltd —Mississauga, ON
- De 115 000 $ à 120 000 $ par an
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Jours fériés payés
- Assurance Dentaire
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il y a 12 jours
Senior Account Manager- Mechanical Security Solutions
ABC SECURITY ACCESS SYSTEMS —Etobicoke, ON
- De 76 000 $ à 87 000 $ par an
- Heures supplémentaires
- Travail hybride
- Vente
- Développement commercial
- Capacités de présentation
- Indemnité kilométrique
- Assurance Invalidité
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National Security Solutions Manager
Troy Life & Fire Safety Ltd. —Mississauga, ON
- Temps plein
- Ingénierie
- Conception de systèmes
- Anglais
- Programmes de Bien-être
- Assurance Dentaire
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il y a 14 jours
Security Systems Operations Manager
L.G. Home Comfort —Vaughan, ON
- À partir de 90 000 $ par an
- Temps plein
- Microsoft Office
- Conduite de véhicule
- Leadership
- Assurance Vie
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il y a 5 jours
Site Lead - Security Systems
Convergint Technologies Ltd —Mississauga, ON
- De 70 000 $ à 90 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Jours fériés payés
- Assurance Dentaire
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il y a 12 jours
Security Shift Supervisor North York General Hospital
Classet —Toronto, ON
- 51 300 $ par an
- 12 Heures
- Certification RCR
- Anglais
- Diplôme d'études secondaires
- Mesures de protection COVID-19
- Congé de maladie payé
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Security Systems Field Technical Lead
Convergint Technologies Ltd —Mississauga, ON
- De 80 000 $ à 88 000 $ par an
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Jours fériés payés
- Assurance Dentaire
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il y a 12 jours
Field Operations Manager – Electrical & Security Systems
L.G. Home Comfort —Vaughan, ON
- À partir de 90 000 $ par an
- Temps plein
- Microsoft Office
- Conduite de véhicule
- Leadership
- Assurance Vie
Postuler rapidement
il y a 11 jours
Account Manager – Electronic Wire, Cable & Security Products
Just Sales Jobs —Vaughan, ON
- De 70 000 $ à 80 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Logiciels de GRC/CRM
- Indemnité kilométrique
Postuler rapidement
Security Supervisor - Field Operations
Securitas Security Services —Toronto, ON
- 20,50 $ de l’heure
- Temps plein
- Certification RCR
- Diplôme d'études secondaires
- Expérience en supervision
il y a 5 jours
Part-Time Mobile Patrol Supervisor (Weekend Shifts) - $21.00/hour
Wincon Security —Scarborough, ON
- De 21 $ à 22 $ de l’heure
- Fins de semaine uniquement
- Certification RCR
- Service à la clientèle
- Anglais
Postuler rapidement
il y a 12 jours
Security Operations Responder/Control Room Supervisor/Shift Supervisor
Securitas Security Services —Toronto, ON
- De 29,99 $ à 34,29 $ de l’heure
- Temps plein
- Certification RCR
- Service à la clientèle
- Certificat de premiers soins de base
il y a 6 jours
Manager, Security
Day & Ross —Mississauga, ON
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Déplacements à prévoir
Postuler rapidement
Security Account Manager
Colonial Security Services —Toronto, ON
- À partir de 92 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
National Corporate Security Manager (Contract)
Pwc Canada —Toronto, ON
- De 80 100 $ à 133 600 $ par an
- Temps plein
- Travail hybride
- Sens de l'organisation
- Intelligence artificielle
- Compétences en communication
Senior Manager, Infrastructure Security & Transformation
IKO Industries Ltd. —Mississauga, ON
- 169 000 $ par an
- Temps plein
- Informatique
- Ingénierie
- Baccalauréat
- Assurance Invalidité
- Assurance Dentaire
Security Manager Full Time Downtown Toronto
Paladin Security —Toronto, ON
- De 28 $ à 30 $ de l’heure
- Temps plein
- Leadership
- Compétences en communication
Postuler rapidement
Manager, Corporate Facilities Security
Scotiabank —Toronto, ON
- Bilingue
- Espagnol
- Anglais
- Bourses d'Études

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Client Service Manager

The West Egg Group Security Services -
Toronto, ON

Postuler dès maintenant

Détails du poste

Permanent | Temps plein
De 60 000 $ à 70 000 $ par an
Il y a 10 heures

Profil recherché

Microsoft Word
Microsoft Excel
Expérience en gestion
Amélioration des processus
Microsoft Office
Certification Scrum Master
Compétences en informatique
Compétences en communication
Gestion du temps

Description complète du poste

Client Service Manager

LOCATION: Union Station (City of Toronto), Downtown Area, Toronto, Ontario (ONSITE)

Salary Range: CA$60,000.00- CA$70,000.00 (Annually with additional extended healthcare
benefits)

Schedule: 5 Days a week (Weekends or public holidays as per business requirements).

Job Type: Full Time

Room for growth into a variety of positions and promotions!

SECURITY DONE DIFFERENTLY! A CUSTOMER SERVICE BASED APPROACH.

West Egg Security offers strategic security solutions and customized human resource planning and management to organizations across diverse industries. Our management team, led by professionals with decades of people management experience in varied vertical markets, provides an unparalleled level of support to our partners and team members.

West Egg Security is currently seeking a skilled Client Service Manager to join our team. In this role, you will be responsible for overseeing, training, and delivering a highly visible and advanced level of security service encompassing a diverse range of duties and posts at one of our core site in Downtown, Toronto, Ontario with professionalism, competence, and a courteous demeanor.

We are actively searching for an individual who embodies integrity, respect, and a strong sense of responsibility in ensuring the safety and security of all individuals on site. This position presents an excellent opportunity for you to elevate your management skills and expand your career to senior management roles within the company. If you are driven to make a significant contribution to the security field while enhancing your own professional growth, we encourage you to apply.

Position Overview:

Reporting into the Regional Operations Manager, the Client Service Manager (CSM) is responsible for the leadership, management, and oversight of a 24/7 team of high-level tactical employees who provide a protective and authoritative presence. This position is responsible for managing a contract portfolio at Downtown, Toronto, ensuring compliance with the contract requirements and government legislation.

DUTIES AND RESPONSIBILITIES:

Attends and participates in Security Meetings, operational coordination meetings/briefings and any other security working groups/committees established.
Ensures the staff follows all directions given, and instructions, policies and procedures outlined in the site-specific duties and responsibilities document.
Meets monthly, or at other times as required by the client to review issues, recommendations, problems, concerns, and changing requirements.
Responsible for the development of Guard schedules to ensure the provision of sufficient, qualified, properly trained/certified personnel to perform the required services.
At the request of the client, makes the necessary arrangement for the implementation of any additional resources to accommodate ad-hoc, emergency or enhanced measure requirements.
Plans, coordinates, and monitors all day-to-day activities in collaboration with the team and responds to, and resolves operational issues.
Ensures SOP’s and Post Orders are developed and maintained and always remain current and are reviewed and understood by all staff on site.
Establishes standardized, formal processes and procedures
Prepares and/or reviews reports relative to the operation, staffing levels, overtime operating costs, compliments/complaints, performance metrics, etc. as well as significant incident/event reports.
Monitors and enforces all designated safety, security and operational procedures and regulations applicable to the performance of the Service.
Participates in the development and delivery of guard training & certification programs (initial and annual recurrent) to ensure training is reflective of contractual requirements.
Provides coaching, support, guidance, and advice to the Guards.
Foster and maintain collaborative working relationships/partnership with representatives and key stakeholder groups which interact with the team.
Establish and implement a system of monitoring, auditing, tracking, recording, and reporting service delivery performance/quality assurance against established Key Performance Indicators (KPI’s).
Creation, monitoring, and follow up of electronic tag tours and locations.
Ensures compliance with all company and client policies, standards, contractual obligations as well as government regulations.
Promotes a culture of continuous improvement and innovation which leverages technology and best practices and new ideas and initiatives to improve services/processes.
Continually assess the operation, perform gap analysis, and identify trends or root causes of problems; investigate service level deficiencies and develop and implement appropriate corrective action plans.

Performs other duties as required.

POSITION REQUIREMENTS:

Education and Experience

Demonstrated experience (preferably 4 years or more) as a Management Representative in security or a large public facility.
Knowledge of the Private Investigators and Security Guards Act. Including all applicable Regulations and guidelines pertaining to working as a Security Guard in the Province of Ontario.
Good knowledge of Criminal code of Canada section 494, TPA, steps of arrest.
Good knowledge / understanding of operations and procedures; situational awareness techniques etc.
Good knowledge and understanding of client contractual requirements and customer expectations.
Demonstrated experience in providing “off-site” management to a complement of Guards and Supervisors
Demonstrated experience in implementing succession plans, coaching and motivating staff.

Skills, Abilities and Personal Suitability

Strong leadership and people management skills
Excellent communication skills (oral and written)
Exceptional Customer/Client Service and interpersonal relationship skills
Passion and an unrelenting commitment to security and customer service excellence
Strong organization, planning and time management skills.
Resourceful, solutions oriented with the ability to manage under pressure, drive process improvement and quality assurance and respond to critical or changing priorities.
Strong and proficient computer skills, specifically in MS Office Applications including Microsoft Word and Excel.
Demonstrates critical thinking, good judgement and problem solving and the ability to make effective decisions under pressure.
Demonstrates professionalism, integrity, initiative with the ability to foster harmonious relationships based on mutual trust and respect.

Pay: $60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Flexible schedule
On-site parking
Paid time off

Work Location: In person

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : security manager (greater toronto area on)

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