3 meilleures offres (fixed operations manager, guelph, on) (à pourvoir)

Automotive Service Manager
Kitchener Nissan —Kitchener, ON
- De 110 000 $ à 165 000 $ par an
- Temps plein
- Diplôme d'études secondaires
- Sens de l'organisation
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401 Auto —Cambridge, ON
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Déplacements à prévoir
- Leadership
- Compétences en communication
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il y a 1 jour

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Automotive Service Manager

Kitchener Nissan -
Kitchener, ON

Postuler rapidement

Détails du poste

Temps plein
De 110 000 $ à 165 000 $ par an

Profil recherché

Études postsecondaires
Diplôme d'études secondaires
Sens de l'organisation
Leadership
Compétences en communication
Expérience en concession

Description complète du poste

Drive Excellence. Lead a Winning Team. Deliver Exceptional Customer Experiences.

Kitchener Nissan is seeking an experienced, motivated, and customer-focused Service Manager to lead our Service Department. This is an exciting opportunity for a proven automotive leader who thrives in a fast-paced dealership environment and is passionate about developing people, growing business performance, and delivering outstanding customer satisfaction.

As one of the region's busiest Nissan dealerships and a high-volume used vehicle retailer, our Service Department plays a critical role in both customer retention and the efficient reconditioning of used vehicle inventory. We are looking for a leader who can balance exceptional customer service with strong operational performance in a busy and dynamic environment.

What You'll Do

Lead, coach, and develop a high-performing team of service advisors, technicians, apprentices, and support staff.
Drive service department profitability while maintaining exceptional customer satisfaction scores.
Oversee the efficient reconditioning and preparation of a high volume of used vehicles to support sales operations.
Monitor and improve key performance indicators including labour sales, effective labour rate, technician productivity, reconditioning turnaround times, and customer retention.
Ensure efficient scheduling, workflow management, and shop capacity utilization.
Handle customer concerns professionally and proactively.
Maintain compliance with Nissan standards, dealership policies, and health and safety requirements.
Collaborate with the Parts, Sales, and Fixed Operations teams to achieve dealership goals.
Recruit, train, and mentor team members to support long-term growth and succession planning.
Foster a positive, accountable, and customer-first culture.

What We're Looking For

Minimum 3–5 years of automotive service management experience.
Strong leadership and team-building skills.
Experience managing a busy service operation with significant used vehicle reconditioning volume.
Proven track record of achieving financial and operational targets.
Exceptional customer service and conflict-resolution abilities.
Knowledge of dealership management systems and service operations.
Excellent communication and organizational skills.
Valid Ontario driver's licence with a clean driving record.
Nissan or import-brand dealership experience is considered an asset.

What We Offer

Competitive salary plus performance-based bonus program.
Comprehensive benefits package.
Ongoing manufacturer and leadership training.
Career advancement opportunities.
Supportive ownership and management team.
Employee vehicle purchase and service programs.
A modern facility with industry-leading tools and resources.

Join the Kitchener Nissan Team

If you're a results-driven leader who is passionate about delivering exceptional customer experiences, managing a busy service department, and supporting one of the area's largest used vehicle operations, we'd love to hear from you.

Job Type: Full-time

Pay: $110,000.00-$165,000.00 per year

Ability to commute/relocate:

Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Experience:

service manager: 1 year (preferred)
car dealership: 1 year (preferred)

Work Location: In person

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fixed operations manager emplois - guelph, on

Automotive Service Manager

Program Manager (42250)

Fixed Operations Manager

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : fixed operations manager (guelph, on)

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