9 meilleures offres (reservation agent, guelph, on) (à pourvoir)

Guest Service Agent
Comfort Inn Guelph —Guelph, ON
- 20,97 $ de l’heure
- 8 Heures
- Systèmes PGI
- Microsoft Office
- Hôtel
Postuler rapidement
il y a 14 jours
Front Desk Agent
Staybridge Suites —Guelph, ON
- De 18,20 $ à 19,50 $ de l’heure
- Fins de semaine au besoin
- Hôtel
- Caisse
- Réception
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 2 jours
Residence Desk Porter
University of Guelph —Guelph, ON
- De 27,78 $ à 29,23 $ de l’heure
- Fins de semaine au besoin
- Compétences informatiques
- Diplôme d'études secondaires
- Réception
il y a 4 jours
Guest Service Agent / Front Desk Agent
Fairfield Inn & Suites by Marriott, Guelph —Guelph, ON
- De 17,60 $ à 17,65 $ de l’heure
- Fins de semaine au besoin
- Vente
- Hôtel
- Caisse
Postuler rapidement
il y a 6 jours
Guest Service Agent
Comfort Inn Cambridge —Cambridge, ON
- Fins de semaine au besoin
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Guest Service Agent
Travelodge Cambridge —Cambridge, ON
- À partir de 18 $ de l’heure
- Temps partiel
- Hôtel
- Caisse
- Réception
Postuler rapidement
Front Desk Agent
ASDIN HOSPITALITY LTD —Fergus, ON
- De 17,60 $ à 18,00 $ de l’heure
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Réception
Postuler rapidement
il y a 3 jours
Guest Service Agent (Front Desk) - Full Time
Hampton Inn & Suites by Hilton —Waterloo, ON
- À partir de 17,66 $ de l’heure
- Temps plein
- Anglais
- Hôtel
- Réception
Postuler rapidement
il y a 4 jours
Front Desk Agent/Night Auditor
Quality Inn Kitchener —Kitchener, ON
- À partir de 17,60 $ de l’heure
- Fins de semaine au besoin
- Compétences informatiques
- Hôtel
- Caisse
- Assurance Dentaire
- Assurance Vision
Postuler rapidement

More jobs to discover

Find similar jobs that you might be interested in.

Front Desk Agent
Staybridge Suites —Guelph, ON
To answer the switchboard in a friendly, courteous manner ensuring messages are recorded and promptly passed on in line with Hotel and Company Policy.
De 18,20 $ à 19,50 $ de l’heure
Postuler rapidement
il y a 2 jours
Guest Service Agent / Front Desk Agent
Fairfield Inn & Suites by Marriott, Guelph —Guelph, ON
Acknowledge all customers that enter the lobby area and greet guests first. Accurately process all cash and credit card transactions in accordance with…
De 17,60 $ à 17,65 $ de l’heure
Postuler rapidement
il y a 6 jours

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Service Representative
Motel 6 Whitby —Whitby, ON
The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.
De 17,80 $ à 18,00 $ de l’heure
Postuler rapidement
Front Desk Agent
Holiday Inn Express & Suites Bowmanville —Bowmanville, ON
Greet walk-in guests and guests with reservations when they arrive at the front desk. Book reservations for individuals, families and groups as required.
De 17,90 $ à 18,60 $ de l’heure
Postuler rapidement

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : reservation agent (guelph, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

reservation agent jobs near guelph, on

Front Desk Agent (Guelph, ON) : offres d'emploi

Guest Service Agent (Guelph, ON) : offres d'emploi

Porter (Guelph, ON) : offres d'emploi

Ramp Agent (British Columbia) : offres d'emploi

Front Desk Agent (London, ON) : offres d'emploi

Service Desk (Regina, SK) : offres d'emploi

Passenger Service Agent (Calgary, AB) : offres d'emploi

Airline Check In Agent (Toronto, ON) : offres d'emploi

Front Desk Agent (Chilliwack, BC) : offres d'emploi

Front Desk Agent (Salmon Arm, BC) : offres d'emploi

Front Desk Agent (Halifax, NS) : offres d'emploi

Community Service Provider (Campbellford, ON) : offres d'emploi

Customer Service (Remote) : offres d'emploi

Guest Service Agent (Ottawa, ON) : offres d'emploi

Guest Service Agent (Windsor, ON) : offres d'emploi

Guest Service Agent (Toronto Pearson International Airport, ON) : offres d'emploi

Customer Service (Barton, NS) : offres d'emploi

Guest Service Agent (Whitby, ON) : offres d'emploi

Social Service Worker Entry Level (Toronto, ON) : offres d'emploi

Guest Service Agent (Kamloops, BC) : offres d'emploi

Guest Service Agent

Comfort Inn Guelph -
Guelph, ON

Postuler rapidement

Détails du poste

Contrat à durée déterminée
20,97 $ de l’heure
Il y a 14 jours

Profil recherché

Français
Conciliation de caisse en fin de quart
Expérience en hôtellerie et hébergement
Vente incitative
Supervision de la garde des espèces et du balancement de la caisse
Systèmes PGI
Classement
Microsoft Office
Diplôme d'études secondaires
Vente croisée
Caisse
Baccalauréat
Hôtellerie
Comptabilité
Orientation axée sur le service à la clientèle
Réception
Nettoyage
Standard téléphonique
Relations publiques
Dépôts
Service aux visiteurs
Registres
Diplôme d'études collégiales (hors Québec)
Systèmes de point de vente
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients
Négociation
Opérations de change
Soins d'urgence

Description complète du poste

GUEST SERVICES AGENT - MIXED SHIFT - 4 DAYS (3 MONTH CONTRACT) Possibility to extend after.

We need someone for Thursday and Friday 3pm - 11pm and Sunday and Monday 11pm -7am.

MIDNIGHT SHIFT 11:00pm - 7:00am Sunday & Monday

AFTERNOON SHIFT 3:00pm - 11:00pm Thursday & Friday

+ Midnight Shift Premium available of $1.00 extra (for 12pm - 7am).

DEPARTMENT: Guest Services Agent

REPORTS TO: Guest Services Manager Supervisor

QUALIFICATIONS:

· Minimum grade 12 education.

· College or University Hotel/Hospitality Management Diploma an asset

· At least 3 years prior experience with a Front Desk Agent role in a Hotel Business

· Excellent interpersonal, public relations and communication skills required.

· Excellent verbal and written skills

· At least 2 years of experience with Microsoft Office Applications and a Hospitality ERP system.

· Ability to negotiate and finalize the sale of rooms.

· Knowledge of a second language is an asset, preferably French.

· Knowledge of a Property Management/Central telephone system is an asset.

SUMMARY:

Ensures guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on requests and problems promptly.

Guest Services Agent is also responsible for maximizing the selling, up-selling and cross selling hotel rooms by turning prospect clients into hotel guests.

It is also the responsibility of the agent to efficiently handle any function of the front office from the reception, to guest accounting, reservations, telephones, and guest check in and out, in accordance with hotel policies and procedures.

TASKS:

1. Follow the policies and procedures set by Choice Hotels International.

2. Maximize hotel’s revenue and occupancy by turning prospect callers and clients into hotel guests.

3. Accurately registers all guests arriving at the hotel in compliance with the credit and identification policy.

4. Checks room block for all VIPs, groups, and special requests for the day.

5. Distributes to each department the VIP list and room service requisitions (e.g. Housekeeping requests) and makes sure that they are accurately completed.

6. Makes room reservations and operates switchboard and act as Bell Hop when necessary.

7. Operates the front office computer systems, posts all guest charges and payments incurred during the shift (e.g. laundry, valet parking etc.) and balances shift totals with backup documents.

8. Prepares guest keys using key envelopes.

9. Ensures all guest registration cards are correctly completed and filed by room number.

10. Carries out bucket checks.

11. Charges all credit cards using point-of-sale authorization terminals and obtains authorization for those accounts exceeding house floor limits.

12. Maintains cashier float as supplied, provides currency exchange for guests, and prepares cash deposits.

13. Reports overages and shortages on a daily basis.

14. Attends scheduled staff meetings, training, and orientation sessions.

15. Communicates with Housekeeping in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stay-overs, and room changes.

16. Helps to ensure that working relationships are amiable and professional in order to present and maintain a positive image for the hotel.

17. Reviews and follows policies and procedures on daily basis.

18. Controls and sign out keys in accordance with procedure.

19. Mails or faxes any delayed or requested guest charge receipts following privacy policy.

20. Works to obtain the best possible occupancy and average daily rate, assessing guests’ needs and practicing up-selling.

21. Is responsible for the maintenance and cleanliness of the back office as well as the front.

22. Reports to supervisors of any guest complaints or security issues.

23. Makes daily notations in Log Books and follows up as required.

24. Is fully prepared for fire alarms, bomb threat procedures and other safety requirements, including the providing of emergency medical assistance.

25. Is familiar with the location of, and how to use fire-extinguishing equipment.

26. Records and enters all wake-up calls, and messages, and ensures they are given at the correct time to the correct room.

27. Is familiar with the area attractions, shopping etc.

28. Knows the direction to and from the hotel to main destinations

29. Knows the means of transportation of the area in details.

30. Performs additional duties as assigned by the Guest Services Manager.

Pay: $20.97 per hour

Benefits:

On-site parking

Work Location: In person

Postuler rapidement

Affinez votre recherche

reservation agent emplois - guelph, on

Guest Service Agent

Front Desk Agent

Residence Desk Porter

Guest Service Agent / Front Desk Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent (Front Desk) - Full Time

Front Desk Agent/Night Auditor

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : reservation agent (guelph, on)

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact