2 meilleures offres (freight forwarder, halifax, ns) (à pourvoir)

Freight Forwarder/Service Dispatcher
Mr. Spa —Dartmouth, NS
- De 26 $ à 30 $ de l’heure
- Temps partiel
- Service à la clientèle
- Analyse de données
- Esprit d'analyse
- Régimes de participation aux bénéfices
- Programmes de Bien-être
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Warehouse Associate (Operations)
Focus West Logistics Ltd —Dartmouth, NS
- De 18 $ à 22 $ de l’heure
- Temps plein
- Port de charges lourdes
- Anglais
- Chariot élévateur
- Assurance Dentaire
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Freight Forwarder/Service Dispatcher

Mr. Spa
Dartmouth, NS

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Détails du poste

Temps partiel | Temps plein
De 26 $ à 30 $ de l’heure

Profil recherché

Service à la clientèle
Chaîne d'approvisionnement
Expérience en transit de marchandises
Analyse de données
Logistique
3PL
Logistique d'expédition de fret
Gestion des horaires
Esprit d'analyse
Réception et expédition
Coordination des parties prenantes
Service à la clientèle
Orientation axée sur le service à la clientèle
Saisie de données
Soutien à la clientèle
Fret
Étiquette au téléphone
Saisie de commandes
Expérience en répartition
Compétences en communication
Interaction avec les clients
Coordination d'équipe

Description complète du poste

Job description

With over 45 years of experience, Mr. Spa Hot Tub Delivery & Service has worked on countless hot tubs to ensure the highest consumer satisfaction. Our team is devoted to making sure that your hot tub is taken care of as if it's our own and provides you with the peace of mind you deserve. Our nationwide approach allows us to employ local experts in your town and give back to the community who helps to keep our business moving.

Position Summary

The Freight Forwarder/Service Dispatcher position is responsible for scheduling the daily operations of our delivery/service team, coordinating schedules, and maintaining excellent communication with customers, dealers, and team members. This role requires exemplary customer service skills with an understanding of the Maritime geography.

Additional understanding of the Freight Forwarding industry is also required to assist with freight deliveries outside of our asset based team. This individual must be comfortable with sourcing different rates and arranging deliveries through different 3PL routes.

The ideal candidate is highly organized, customer-focused, detail-oriented and understanding of how to work with a crew to get the job done.

Requirements

Responsible for managing dispatching software including properly routing asset based orders to consumers
Communicate effectively with carriers, drivers, and consumers via phone and email with professional etiquette.
Sources and manages the various freight forwarding requirements and completing orders under budget
Enter orders accurately and converting draft orders into finalized orders
Monitor freight movements throughout the supply chain, analyzing data to identify potential delays or issues before they impact delivery.
Collaborate with third-party logistics providers (3PL) to streamline freight forwarding processes and resolve logistical challenges.
Ability to schedule both service and delivery calls by understanding what the consumer requires
Provide exceptional customer service by addressing inquiries promptly and maintaining clear communication channels across all stakeholders.

Skills

Strong analysis skills to evaluate freight data, identify inefficiencies, and recommend improvements.
Excellent communication skills paired with professional phone etiquette for effective stakeholder engagement.
Accurate data entry skills with a keen eye for detail to maintain precise shipping records.
Experience working with freight carriers, 3PL providers, and shipping & receiving operations.
Knowledge of shipping regulations, documentation procedures, and safety protocols related to freight forwarding.

What do you get?

Competitive wages
Strong commission incentives (up to 10% of base pay)
Health benefits (after 6 months)

Candidates should demonstrate a strong work ethic, attention to detail, and a commitment to excellence in customer satisfaction. Our standards for consumer satisfaction are high so only those who care as much about our consumers as we do will be reviewed!

Pay: $26.00-$30.00 per hour

Benefits:

Casual dress
Company events
Dental care
Flexible schedule
Life insurance
On-site parking
Profit sharing
Vision care
Wellness program

Application question(s):

Describe what would make you excel at this job

Experience:

dispatching: 1 year (required)
Customer service: 3 years (required)
freight forwarding: 1 year (required)

Work Location: In person

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freight forwarder emplois - halifax, ns

Freight Forwarder/Service Dispatcher

Warehouse Associate (Operations)

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