8 meilleures offres (lead front desk staff, halifax ns) (à pourvoir)

Clinic Lead
Bedford Skin Clinic —Bedford, NS
- De 25 $ à 35 $ de l’heure
- Temps plein
- Expérience en gestion
- Vente
- Service à la clientèle
Postuler rapidement
Lead Front Desk Staff
YMCA of Greater Halifax/Dartmouth —Halifax, NS
- De 16,50 $ à 17,75 $ de l’heure
- Temps partiel
- Certification RCR
- Vente
- Service à la clientèle
il y a 14 jours
MUIR Guest Experience - Guest Experience Manager
Muir Hotel —Halifax, NS
- Fins de semaine au besoin
- Hospitalité
- Expérience en gestion
- Service à la clientèle
- Assurance Dentaire
- Bourses d'Études
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il y a 7 jours
Planet Fitness - General Manager - Lower Sackville
Halifax Annex Fitness LP —Lower Sackville, NS
- De 53 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Office
- Diplôme d'études secondaires
- Sens de l'organisation
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Front Desk Supervisor CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- Anglais
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
Planet Fitness - Assistant General Manager - Lower Sackville
Lower Sackville Fitness LP —Lower Sackville, NS
- 20 $ de l’heure
- Temps plein
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
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Integrated Health Operations Supervisor
Medavie —Dartmouth, NS
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
20 h
Veterinary Assistant, North End Animal Hospital
VCA Animal Hospitals —Halifax, NS
- Temps plein
- Service à la clientèle
- Programme d'Aide aux Employés

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Director, Front Desk Experience
Lifemark Health Group —Toronto, ON
The Director, Front Desk Experience is a key leadership role responsible for driving operations excellence and implementing best practices across all front desk…
De 110 000 $ à 154 000 $ par an
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Human Resource Generalist
Ontario Tech Student Union —Oshawa, ON
The Human Resources (HR) Generalist is responsible for supporting the organization’s HR functions, including recruitment, onboarding, employee engagement,…
il y a 5 jours

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Clinic Lead

Bedford Skin Clinic
Bedford, NS

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Détails du poste

Permanent | Temps plein
De 25 $ à 35 $ de l’heure

Profil recherché

Expérience en gestion
Dossiers médicaux électroniques
Vente
Service à la clientèle
Cabinet médical
Expérience administrative
Expérience en supervision
Compétences en informatique
Leadership
Compétences en communication
Marketing
Travail de bureau

Description complète du poste

Job description

The opportunity:

We are currently looking to hire a Clinic Lead to join our busy and well-established practice in Bedford. As part of the Administrative team, you are the face of the business. The successful candidate will have a passion for building strong patient/client relationships. In this busy role, you'll have the opportunity to work alongside and learn from a strong team of medical professionals.

The Clinic Lead is responsible for overseeing the daily business operations, ensuring compliance, and managing staff to provide a high-quality patient experience. This role bridges the gap between administrative, patient care, and medical functions.

Why Should You Join?

Competitive compensation with benefits
Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path.
Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other's unique strengths and contributions.
Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Competencies

Make a positive and lasting impression on the patient/client, from the moment they arrive at the practice to the moment they leave
Lead by example in terms of professionalism and work ethic
Candidate must be highly organized, possess strong customer service and computer skills.
Marketing and sales experience is an asset
Experience in a dental or private medical clinical office is considered an asset.

Responsibilities

Operational Management: Directs daily operations, including scheduling, staff management, and maintaining a welcoming, safe, and hygienic environment for clients.
Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
Administrative Coordination: Manages patient records, front-desk operations, phone systems, and appointment bookings.
Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
Regulatory Compliance: Ensures the operations adheres to health, safety, and industry regulations.
Staff Leadership: Responsible for hiring, training, and developing admin staff, as well as conducting performance appraisals.
Marketing Support: Collaborates with marketing teams to promote services, increase the client base, and boost retention.
Demonstrate exceptional service and next-level patient care
Manage calls and inquiries with a smile: appointments, confirmations, and amendments
Invoicing, insurance forms, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient/client database
Ensure practice provides the appropriate level of service including the resolution of patient/client concerns/issues
Maintain office cleanliness and organization
Provide additional administrative support where needed
Constantly providing feedback to Operations on how patient/client experience and clinic flow can improve
Assist providers in managing clinics social media page
Other duties as assigned

Required Skills and Qualifications

Experience: Previous experience in a medical, dental, medical aesthetics or hospitality setting is highly desirable, with some roles requiring 3+ years in a lead role.

Skills: Exceptional organizational, multitasking, and interpersonal skills are crucial, alongside proficiency in clinic management software

Relationships

Establish genuine rapport with patients/clients, welcoming and by name
Establish life-long patient/client relationships, ensuring retention and loyalty
Demonstrate active listening and empathy to patients/clients using effective communication skills

Teamwork

Attends and actively participates in team meetings
Contributes to the team by working together as a cohesive unit
Maintains composure under pressure during times of change

About You:

Minimum 3 years of Admin Lead experience,
Clinical background considered an asset
Candidate must be highly organized, possess strong customer service and computer skills.
Marketing, sales, and management experience is an asset.
Experience with medical software and electronic medical record program is considered an asset.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Work Location: In person

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Affinez votre recherche

lead front desk staff emplois - halifax ns

Clinic Lead

Lead Front Desk Staff

MUIR Guest Experience - Guest Experience Manager

Planet Fitness - General Manager - Lower Sackville

Front Desk Supervisor CAN

Planet Fitness - Assistant General Manager - Lower Sackville

Integrated Health Operations Supervisor

Veterinary Assistant, North End Animal Hospital

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