10 meilleures offres (bilingual client service coordinator, hamilton, on) (à pourvoir)

QN Coordinator
Vicwest Inc. —Burlington, ON
- De 55 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
EMPLOYMENT OUTREACH PROGRAM COORDINATOR (SUMMER STUDENT)
YWCA Hamilton —Hamilton, ON
- 22,60 $ de l’heure
- Contrat
- Bilingue
- Certification RCR
- Anglais
- Congé de maladie payé
SERVICE COORDINATOR, 24/7 SHELTER (PART-TIME)
YWCA Hamilton —Hamilton, ON
- 24,91 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Certification RCR
- Anglais
- Congé de maladie payé
Bilingual Client Services Coordinator
Strategic Site Selection —Puslinch, ON
- De 57 500 $ à 60 000 $ par an
- Temps partiel
- Télétravail
- Bilingue
- Microsoft Word
- Microsoft Excel
- Congés payés
- Programme d'Aide aux Employés
SERVICE COORDINATOR, 24/7 SHELTER (RELIEF)
YWCA Hamilton —Hamilton, ON
- 23,80 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Certification RCR
- Anglais
- Congé de maladie payé
il y a 4 jours
Bilingual Field Service Coordinator
Endress+Hauser Canada —Burlington, ON
- De 60 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Formation linguistique offerte
- Heures d'arrivée et de départ flexibles
SPEQTRUM COORDINATOR
YWCA Hamilton —Hamilton, ON
- De 22,87 $ à 23,80 $ de l’heure
- Temps partiel
- Bilingue
- Certification RCR
- Anglais
- Congé de maladie payé
SERVICE COORDINATOR, CAROLE ANNE'S PLACE (PART-TIME)
YWCA Hamilton —Hamilton, ON
- 24,91 $ de l’heure
- Temps partiel
- Bilingue
- Certification RCR
- Anglais
- Congé de maladie payé
il y a 4 jours
Logistics Project Coordinator
Traffic Tech Inc. —Hamilton, ON
- Temps plein
- Bilingue
- Microsoft Excel
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Bilingual Client Service Coordinator
Canadian Resident Matching Service —Canada
- De 50 000 $ à 60 000 $ par an
- Heures supplémentaires
- Télétravail
- Bilingue
- Microsoft Word
- Médecine
il y a 13 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : bilingual client service coordinator (hamilton, on)

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QN Coordinator

Vicwest Inc. -
Burlington, ON

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Détails du poste

Temps plein
De 55 000 $ à 60 000 $ par an
Il y a 5 jours

Profil recherché

Bilingue
Français
Vente
Service à la clientèle
SAP
Anglais
Ventes internes
Diplôme d'études collégiales (hors Québec)

Description complète du poste

Our mission is to innovate the most sustainable and complete building envelope solutions in the Canadian market, with our trusted employees, customers and communities guiding all that we do. Investing in our people. Innovating our product selection. Sustaining the world that sustains us. We prioritize the potential for success that’s all around us.

Position Summary:

The QN Coordinator reports directly to the Customer Service Manager and will be the principal point of contact in for all issues pertaining to external quality. The QN Coordinator will have a direct impact on how our customers view Vicwest when there is an issue in the field.

The QN Coordinator would also work closely with Customer Service and Sales to ensure QN are handled efficiently and effectively.

The position would demand someone of strong organizational and interactive skills and able to deal with customer demands effectively.

Key Accountabilities:

1. Quality System Coordination – Coordinates quality management processes and documentation to support compliance with organizational standards, regulatory requirements, and continuous improvement initiatives.

2. Data Monitoring and Reporting – Collects, analyzes, and reports quality performance metrics, trends, and outcomes to support informed decision-making and quality improvement efforts.

3. Stakeholder Collaboration and Support – Works with internal teams and external partners to facilitate quality initiatives, provide guidance on quality processes, and promote consistency across the quality network.

Major Responsibilities

Create all QNs for East and Maritime regions and see them through to completion
Understand and investigate product, customer, or any other type of issue that would lead to a credit or return issued through a QN
Communicate with customer regarding their claim and make follow up on a regular basis
Collect evidence and documentation for specific problem jobs (photo, site reports, etc.) and store in within QNs
Receive, analyze and propose resolutions in regards of customer complaints, problems and warranties request.
Provide letters regarding problems when necessary.
Escalation to manager for resolution or approval of significant issues or cost claims
Create reports and investigate poor quality trends emerging from QN data
Assist credit department on credit issues.

Qualifications & Education

College diploma or significant experience in a customer service role
1-3 years Inside Sales Coordination experience
Fully versed with SAP and QN processes
Strong Vicwest product knowledge
Bilingual in English and French
Excellent customer service skills coupled with conflict resolution experience

Competencies required

Efficient and quick decision-making skills
Strong personality and an assertive, inquisitive nature, able to handle multiple high-pressure tasks all at
Strong organisational and interactive skills and able to deal with customer demands effectively.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Ability to effectively manage multiple priorities and demands in a fast paced, time-sensitive environment while maintaining collaborative relationships with colleagues and clients. once.

How do we win? We win when we care. Care for our people. Care for our products. Care for our planet. Because when we can count on each other, we can count our collaborations as victories.

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Benefits:

Assurance Dentaire
Assurance Invalidité
Assurance Maladie Complémentaire
Assurance Vie
Assurance Vision
Cotisation égale au RÉER
Programme d'Aide aux Employés
Stationnement sur place

Work Location: In person

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bilingual client service coordinator emplois - hamilton, on

QN Coordinator

EMPLOYMENT OUTREACH PROGRAM COORDINATOR (SUMMER STUDENT)

SERVICE COORDINATOR, 24/7 SHELTER (PART-TIME)

Bilingual Client Services Coordinator

SERVICE COORDINATOR, 24/7 SHELTER (RELIEF)

Bilingual Field Service Coordinator

SPEQTRUM COORDINATOR

SERVICE COORDINATOR, CAROLE ANNE'S PLACE (PART-TIME)

Logistics Project Coordinator

Bilingual Client Service Coordinator

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