Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary:
Reporting to the Operations Manager, the Assistant Operations Manager supports the daily operations of TD Coliseum & FirstOntario Concert Hall, ensuring a safe, clean, and well organized environment for events, staff and guests. This role works closely with the operations team to assist in event operations logistics, housekeeping, maintenance coordination and general facility support. The ideal candidate is highly organized, detail oriented and thrives in a fast-paced, team-driven environment.
This role pays an annual salary of $50,000-$65,000 CAD
Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until July 3, 2026.
About the Venue:
The TD Coliseum will be the centerpiece of a premier music, sports, and live entertainment destination in Southwestern Ontario, delivering a premium event and hospitality experience for all. Boasting 18,000 seats, state-of-the-art technology, and unparalleled programming expertise, the new TD Coliseum is set to become a more competitive player in attracting the world's leading touring artists. The reimagined arena will have exceptional features that will provide countless memories for attendees.
Responsibilities:
- Perform administrative tasks such as data entry, payroll, scheduling, and creating event reports when needed.
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Coordinate with operations, security, housekeeping, and technical teams to ensure event requirements are met.
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Assist with inventory and asset management of tools, supplies, and event-related materials with CMMS software.
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Assist in the preparation and execution of all arenas and concert Hall events including concerts, sports games, conventions, and other public/private functions.
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Monitor arena and concert hall facilities and report maintenance, safety, and cleanliness issues.
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Support logistical tasks such as setup and teardown of staging, seating, signage, and equipment.
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Maintain compliance with health and safety regulations and assist in enforcing arena policies.
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Respond to last-minute operational needs and resolve on-site issues in coordination with the Operations Manager.
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Provide exceptional customer service to clients, vendors, performers, and patrons.
Qualifications:
- Associate or bachelor’s degree in facility management, event/sports management, or a related field is a plus.
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3+ years of previous experience in venue operations, event support, or facility maintenance preferred.
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Strong organizational and communication skills.
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Ability to work independently and in a fast-paced, team-oriented environment.
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Flexible availability including nights, weekends, and holidays.
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Proficient in Microsoft Office Suite; experience with event management software is a plus.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
