Job Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
information technology, academic, government, and professional testing programs around
the world. Pearson VUE provides a full suite of services from test development to data
management and delivers exams through the world’s most comprehensive and secure
network of test centers in more than 180 countries, where we validate the skills and
knowledge of millions of individuals every year. Pearson VUE offers a great environment to
start or grow your career, we are now hiring for Regular Part-time Test Administrator to join our team-based Hamilton, ON, Canada
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach
and market-leading businesses. Pearson is listed on both the London and New York stock
exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career; we are now hiring for a regular part-time Test Administrator to join our team in Hamilton, ON.
SCHEDULE REQUIREMENTS:
Our ideal candidate demonstrates flexibility and teamwork.
Available and willing to travel to other locations. This is strictly a part-time position and will remain as such
Ability to work 0 to 15 hours per week with an expectation to work more hours as needed
Employees must be available to work various shifts between the hours of 7 am to 6 pm variousshifts as scheduled, any day Monday through Friday. Saturday hours are 7 am to 6 pm.
Starting pay is $18.55/hr.
The Test Administrator position is responsible for providing a secure exam delivery and
superior customer service in a comfortable friendly environment.
Performs on-time site opening and closing procedures
Understands all testing procedures
Checks in examinees verifies identification, and explains the exam process
Monitor’s examinees while testing
Maintains a secure testing environment
Communicates with internal technical support to investigate and fix technical issues
Strictly adheres to company policies using careful judgment
Responsible for maintaining a professional and clean testing center with light housekeepingduties
Arrive on time for all scheduled shifts
Qualifications - External
One year plus of customer service experience preferred
A high school diploma or equivalent is required. Bachelor's degree or equivalent businessexperience preferred
Strong communication and customer service skills are a must, delivered with focused
attentiveness and moderate interaction
Must be flexible in work hours and days
Ability to complete all tasks in a timely and efficient manner, and handle a reasonableamount of stress
Intermediate experience in Microsoft Office Suite, Windows applications, Internet, andemail
Ability to operate a computer, fax, and telephone
Ability to lift to 20 lbs on occasion. Must have the ability to stand for extended periods oftime while escorting candidates back and forth, up to 50-100 times per scheduled shift, toand from the testing room. Must have the ability to sit for long periods of time. Must beable to bend, stoop & lift from a stooped position.
Must be able to work in a quiet, focused environment and hear spoken words in softvoices
Ability to see names clearly on id cards and the computer screen. Must be able to seesmall details at a distance.
Same Posting Description for Internal and External Candidates
Job Description
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in HAMILTON, ONTARIO.
Please note this is a temporary position that will go through the end of September, 2026.
Starting pay is $18.55 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
Comply with all testing procedures and strictly adhere to company policies using careful judgment
Check in testing candidates, verify identification, and explain the exam process
Proctor / invigilate candidates while testing
Troubleshoot with internal departments to fix technical issues
Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:30 am and 8 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 5-15 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 25714
