1 meilleure offre (collision repair estimator, hamilton on) (à pourvoir)

Automotive Appraiser/ Estimator
Carstar Ancaster —Ancaster, ON
- De 39 172 $ à 84 048 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement

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il y a 14 jours

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Automotive Appraiser/ Estimator

Carstar Ancaster
Ancaster, ON

Postuler rapidement

Détails du poste

Temps plein
De 39 172 $ à 84 048 $ par an

Profil recherché

Microsoft Word
Certification SIMDUT
Microsoft Excel
Microsoft Outlook
Vente
Systèmes d'information sur les matières dangereuses utilisées au travail
Microsoft Office
Certificat de premiers soins de base
Compétences en communication

Description complète du poste

CARSTAR Ancaster Collision and Glass is looking for an Appraiser. The Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so The Appraiser must strive to represent the Company in a professional manner. The Appraiser should have an outgoing personality, enjoy meeting people, calling on accounts and possess a classic background in sales or marketing and a good understanding of appraising and insurance claims procedures and policies. The Appraiser must be able to make common sense decisions, be a self motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.

Accountability and Responsibility of Position
Customer Service

Inspect qualified vehicles and write damage appraisals.
Responsible for handling all appraisals, work authorizations, repair orders, supplements and warranties when dealing with the customer, striving to maintain and improve closing ratio for the company.
Follow up on customer appraisals, in order to increase closing ratio; also can develop and implement follow-up program on appraisals.
Ongoing communication with adjuster, production staff and customer regarding repair status.

Administration of RO Package

Ensure all parts are ordered correctly and in a timely fashion
Ensure customer authorization is received from owner before proceeding with parts order
Parts ordering and back orders are documented in the file

Experience/Skill Requirements

At least one year’s experience in Management or in the industry.
Knowledge of products used in Facility.
Functional/Technical Knowledge:
Management Software (Mitchell and/or Summit) – INTERMEDIATE
Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
Specialized Training:
ICAR a plus
WHMIS
First Aid
Skills & Abilities Required:
Work independently without close supervision
Flexible/adaptable to constant change
Strong tact and diplomacy; ability to interact with all levels of personnel
Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
Ability to prioritize, organize and plan work under own initiative
Strong communication skills (written and verbal)
Decision making, delegation skills, leadership ability

Job Type: Full-time

Pay: $39,172.00-$84,048.00 per year

Work Location: In person

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collision repair estimator emplois - hamilton on

Automotive Appraiser/ Estimator

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