Parts & Service Advisor
At Sigma Auto Group, work is more than a job. It is an opportunity to make a positive
impact through every interaction, every vehicle, and every customer experience. Our
people are at the heart of everything we do because our success is driven by your
passion, purpose, and potential.
Join the Team at Bridgewater Kia
Bridgewater Kia is growing and is looking for a Parts & Service Advisor to join our team.
As a Parts & Service Advisor, you'll be the primary point of contact for customers bringing their vehicles in for maintenance and repairs. You'll build lasting relationships by delivering
exceptional customer service, communicating clearly throughout the repair process, and
ensuring every customer leaves confident that their vehicle has been well cared for.
If you enjoy helping people, thrive in a fast-paced environment, and have a passion for
the automotive industry, we'd love to hear from you.
Responsibilities
Greet customers and accurately identify their vehicle concerns
Listen carefully to customers' descriptions and help diagnose service needs
Prepare repair orders that clearly outline customer concerns and required work
Verify warranty and service contract coverage when applicable
Provide accurate estimates for parts, labour, and recommended services
Obtain customer authorization before repairs begin
Keep customers informed throughout the repair process
Coordinate with technicians to ensure timely, high-quality repairs
Maintain accurate customer and vehicle service records
Continue developing product and service knowledge through manufacturer
training
Help create an exceptional ownership experience with every customer interaction
Qualifications
Minimum three years of customer service experience
Previous experience as an Automotive Service Advisor is considered an asset
Strong communication and relationship-building skills
Excellent listening and problem-solving abilities
Organized and able to manage multiple priorities
Positive attitude with a team-first approach
Ability to thrive in a fast-paced dealership environment
Valid driver's license with an acceptable driver's abstract
Why Join Bridgewater Kia?
At Bridgewater Kia, you'll join a dealership committed to delivering exceptional
customer experiences while representing one of Canada's fastest-growing automotive
brands.
Whether you're an experienced Service Advisor or looking to grow your career in
automotive retail, you'll be supported by a team that values professionalism, continuous
improvement, and opportunities for advancement within Sigma Auto Group.
Why You'll Love Working with Sigma Auto Group
We believe in rewarding hard work and supporting every stage of your career.
Eligible employees may enjoy:
Competitive compensation with performance incentives
Health and dental benefits
Employee pricing on vehicles, parts, and service
Ongoing manufacturer and professional training
Career advancement opportunities within Sigma Auto Group
Supportive team environment
Modern dealership with industry-leading tools and technology
Compensation will be discussed with candidates selected to move forward in the
recruitment process.
Sigma Auto Group is committed to creating an inclusive workplace where employees
are recognized, supported, and provided with opportunities to grow. If you require
accommodation during the recruitment process, please let us know—we're happy to
help.
If you're passionate about customer service and want to help create an outstanding
ownership experience for every Kia customer, apply today and drive your career
forward with Bridgewater Kia.
Pay: $18.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
