10 meilleures offres (communication specialist, huntsville, on) (à pourvoir)

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Client Care Specialist

CREATIVE ONE®
Huntsville, ON

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Détails du poste

Temps plein
Il y a 12 heures

Profil recherché

Bilingue
Dactylographie
Compétences en communication

Description complète du poste

Maternity Contract

This is an in-office, full-time, contract position covering an upcoming maternity leave (September 2026 - September 2027). The position is expected to overlap with our existing team member by approximately 8 weeks.

Benefits

Year-Round Employment - we offer full-time employment all 12 months of the year
Standard Daytime Hours – no regularly scheduled weekend or evening shifts
Work-Life Enjoyment – we are closed on most (if not all) statutory holidays
Holiday Break – we provide extended holiday time through the Christmas season so you can spend time with your loved ones
Staff Events – we host various events through the year to express how much we appreciate our hard-working team
Health and Wellness Benefit Account – flexible spending for your health needs for eligible staff

We stand apart

People first - equipping great people to do great work for more people
Join a team - learn, and contribute on a team of talented IT professionals
See your impact - observe first-hand clients benefiting from the expertise we provide
Tools of the trade - equipping you to do your best work through the tools we provide - both hardware and software

The Opportunity

Are you looking for a collaborative workplace with great people (including staff and clients), the opportunity to cultivate long-term relationships and future growth opportunity? You’ve come to the right place. We’re looking for ambitious people who share our values and want to deliver a white-glove client experience in the real-world. If this sounds like you, and the career below sounds exciting, we would like to hear from you.

We are looking for someone with:

A warm personality - by phone and in-person
Outstanding communication skills - both spoken and written
Skilled with great questions, navigate a person's needs with ease, while making them feel heard and valued
Discretion at all times, appreciates and respects the importance of confidential and trustworthy handling professional, personal and sensitive information
Excellent typing skills and ability to document important information in a timely way
Coachable, intuitive, client-focused, and results-oriented

You will stand out if you have:

Past experience in client care including a background in verbal and written communications
Experience in grasping ideas and concepts and turning them into actionable steps
Bi-lingual skills in speaking and writing (FR / EN)

On the job you will:

Answer incoming requests by phone and email
Assess requests, take next actions as directed or connect clients with the appropriate team member for their needs (following an on-boarding and training period)
Complete follow-up communication both internal and external
Support on documentation preparation (estimates, quotations, proposals, and guidance documents as examples)
Communicate with vendors as required

What motivates you?

You obsess about client success, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy moving tasks across the finish line
You take ownership and approach your work collaboratively, focusing on what matters
You do what is right, work with integrity and communicate transparently

We love in-person collaboration, and this opportunity is in-person at our Huntsville (Muskoka) office. Muskoka offers a world of opportunity to live, play and work in one of the most beautiful regions in Canada!

Send your completed application to [email protected]

Job Type: in-office, full-time contract position covering a maternity leave

Salary: Competitive

Job Type: Full-time

Benefits:

Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Paid time off
Vision care

Flexible language requirement:

French not required

Application question(s):

Do you currently reside in the Muskoka area?
What are a few key interpersonal skills that are essential for success in this role?

Work Location: In person

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