The Team
The City Wide Intake Team is a frontline team that serves as the first point of contact for child protection concerns, making it ideal for applicants who are skilled in assessment, decision-making, and fast-paced work. The team consists of seven intake workers and one social program officer assistant and was established in 2021, making it a relatively new but well-established and evolving team. Team members work closely with Provincial Centralized Screening, After Hours staff, and other child protection, family service, and youth teams across Kamloops. Their work has a significant impact by ensuring timely, thorough safety assessments and connecting children, youth, and families to appropriate supports. This team is appreciated for it's strong collaboration across shifts, supportive environment, and the opportunity it provides to build broad knowledge, relationships, and skills across multiple service areas.
The Role
The Child Protection Workers, After Hours Response (7 on/7 off) provides urgent support to families during crisis. They assess reports of child abuse or neglect, speak with parents and children, and work with other agencies to make sure children are safe. This position responsibilities include safety checks, developing and updating family plans, and taking action when protection is needed.
This fast-paced role brings new challenges each shift, requiring you to work independently, handle complex situations, and respond effectively in crises.
After Hours Response shifts are as follows:
- 7 days on, 7 days off, beginning on Friday (Friday – Thursday)
- Friday: 3:30pm – 1:30am
- Saturday & Sunday: 12:00pm – 12:00am
- Monday – Thursday: 3:30pm – 12:30am
- Shift work including evenings, weekends and statutory holidays
Qualifications:
Education and Experience Requirements
1. Preferred Credentials:
- Bachelor’s Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR
- In-service Ministry of Children and Family Development employees who have a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA) OR
- A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved.
- NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered.
2. Expanded Credentials:
- Bachelor’s Degree in a Human Services field OR Bachelor’s Degree with a Major/Honors in a Human Services field OR Master’s level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor’s Degree.
- PLUS, a minimum of one year of related OR job-specific work experience.
- Other combinations of education and experience may be considered.
- NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a basic report by the closing date of this posting to be considered.
Human Services fields include: Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.
Additional Requirements:
- Minimum one (1) year of Child Protection experience.
- Must currently hold or be immediately eligible to obtain full (C6) delegation under the Child, Family and Community Services Act (CFCSA).
- Must possess and maintain a valid Class 5 BC Driver’s License with no restriction or equivalent (i.e. from another Canadian Province).
Preference may be given to applicants with the following:
- Preferred education credentials AND/OR in-service Ministry of Children and Family Development employees who hold a regular SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA).
- Recent work experience (within last five years) in Child Protection.
- Two (2) or more years of Child Protection experience.
- A Child Welfare Specialization from an accredited British Columbia university and who have completed their practicum in a child welfare setting.
- Experience working with Indigenous communities (First Nations, Métis or Inuit).
- Applicants who self-identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience.
Please refer to the Job Profile located in the additional information section at the bottom of the posting for:
- A full list of related work experience.
- Definition of job specific experience.
- Willingness/proviso statements.
For questions regarding this position, please contact [email protected]
About this Position:
Amendment Thursday June 25, 2026: Posting closing date extended to Thursday July 30, 2026.
Amendment Tuesday June 16, 2026: Posting closing date extended to Tuesday June 30, 2026.
This is a temporary opportunity until December 30, 2026 that may be extended. Board and lodging and relocation expenses do not apply.
This position has full time on-site requirements.
Please refer to MyHR for more information on Market Adjustments.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
