- Salary: $28.83/hr
- Reporting to: Director, Employment and Education Services (or applicable leader)
- Team: Employment and Education Services staff team
- Location: Central Okanagan
- Schedule: Full-Time; flexibility required to meet program and community needs
Employment and education services play a critical role in helping individuals overcome barriers, develop skills, and build meaningful futures. Through strong leadership and collaboration, this role ensures YMCA programs remain responsive, impactful, and accessible to the people who need them most.
By leading high-quality services and supporting a dedicated team, you will help create positive outcomes for youth, adults, families, employers, and community partners while advancing the YMCA's mission of building healthy and connected communities.
Lead the strategic development, delivery, and continuous improvement of employment and education programs throughout the Central Okanagan.
- Provide leadership for employment, education, and life-skills programming that supports youth and adults.
- Ensure compliance with all federal, provincial, legal, and YMCA requirements, standards, policies, and procedures.
- Monitor program performance, outcomes, evaluations, and reporting requirements.
- Oversee and monitor program budgets and resource allocation.
- Build and maintain strong relationships with community agencies, employment service providers, government partners, YMCA staff, and volunteers.
- Coach, mentor, and support staff to deliver exceptional client service and program excellence.
- Lead recruitment, onboarding, performance development, and supervision of direct reports.
- Support hiring and staff development initiatives across the department as required.
- Drive continuous improvement and innovation to achieve strategic objectives and long-term program goals.
- Foster a culture of philanthropy, collaboration, community engagement, and service to others.
- Respond effectively to changing priorities and perform additional duties as required.
- Post-secondary degree or diploma in a related field such as Employment Services, Career Development, Social Work, Human Services, or Youth and Adult Skills Development.
- Minimum five years of experience working with youth and adults in employment or community-based programs.
- Demonstrated management and supervisory experience leading staff within employment services or community programs.
- Experience developing and delivering community-based programming in partnership with community agencies and service providers.
- Strong business writing skills, including experience preparing reports, proposals, and business plans.
- Strong administration, customer service, computer, and office management skills.
- Valid driver's licence and access to a reliable vehicle.
- Committed to the YMCA's mission, vision, and values and passionate about creating positive community impact.
- A collaborative and relationship-focused leader who builds trust with staff, participants, and partners.
- Service-oriented and dedicated to creating exceptional experiences for clients and stakeholders.
- An effective communicator with strong interpersonal and conflict resolution skills.
- Skilled at problem solving, decision making, prioritization, and managing multiple responsibilities.
- Adaptable, resilient, and comfortable working in a fast-paced, evolving environment.
- Self-motivated, proactive, and able to work independently while contributing to team success.
- Make a meaningful difference in the lives of youth, adults, and families across the Central Okanagan.
- Be part of a purpose-driven organization dedicated to community well-being and inclusion.
- Lead programs that create lasting employment and education outcomes.
- Work alongside passionate colleagues committed to service excellence and community impact.
- Help shape innovative services that strengthen communities and improve lives.
As part of a trusted charitable organization, successful candidates will be required to:
- Provide three professional references (e.g., employer, supervisor, colleague, teacher, coach).
- Provide a satisfactory Criminal Record Check and Vulnerable Sector Search issued within six months of the start date.
- Participate in required YMCA orientation, safety, and compliance training.
- Maintain access to reliable transportation for community and program-related activities.
The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous Peoples (First Nations, Métis, and Inuit), and people of all sexual orientations and gender identities.
The YMCA of Southern Interior BC is committed to creating an inclusive environment where everyone feels welcomed, valued, and empowered to reach their full potential.
Application Deadline: July 13, 2026
