About Us
JP Financial is a reputable and growing personal loan company based in Kelowna, BC. For over 20 years, we have provided financial solutions to customers across Canada while maintaining a strong focus on customer service, integrity, and professionalism.
Job Overview
We are seeking a reliable, motivated, and detail-oriented Part-Time Entry-Level Office Assistant to join our team. This position is ideal for someone looking to start or grow a career in administration and financial services. We provide on-the-job training and opportunities to develop valuable skills in a supportive team environment. For the right candidate, this role offers the potential to transition into a full-time position as the company continues to grow.
Key Responsibilities
- Assist with accounts receivable, including payment tracking and follow-ups by phone and email
- Respond to customer inquiries and provide account information in a professional and respectful manner
- Perform accurate data entry and maintain organized electronic records
- Support the personal loan process, including reviewing applications, assisting with pre-approvals, and following up with applicants
- Document customer interactions and payment arrangements using internal software
- Communicate with trustees regarding bankruptcies and consumer proposals, ensuring required documentation is completed and accounts are properly updated
What We’re Looking For
- Strong customer service and communication skills (written and verbal)
- Organized, detail-oriented, and dependable
- Comfortable using computers and Microsoft Office
- Ability to handle sensitive financial information professionally
- Accounts receivable or office experience is an asset, but not required — training is provided
Why Join JP Financial
- Stable, well-established company with long-term growth
- Hands-on training and support
- Opportunity to gain experience in financial services
- Professional, team-oriented work environment
Pay: $19.00-$24.00 per hour
Benefits:
Application question(s):
- Are you located within a 20 minute drive from Kelowna?
Education:
- Secondary School (required)
Experience:
- Customer Service: 1 year (required)
- Administrative: 1 year (preferred)
- Accounts receivable: 1 year (preferred)
Work Location: In person