9 meilleures offres (customer care coordinator, keswick on) (à pourvoir)

Operations Coordinator
Glass Doctor —Barrie, ON
- De 25 $ à 30 $ de l’heure
- Diplôme d'études secondaires
- Compétences en communication
Postuler rapidement
il y a 13 jours
Community & Client Engagement Coordinator – Part Time
Bay Point Contracting —Barrie, ON
- De 28 $ à 35 $ de l’heure
- Temps partiel
- Travail hybride
- Logiciels de GRC/CRM
- Hospitalité
- Google Suite
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Client Services Coordinator
Faris Team —Barrie, ON
- 18,50 $ de l’heure
- Temps partiel
- Réception
- Compétences en communication
- Gestion du temps
Postuler rapidement
il y a 2 jours
Retail Store Coordinator - Woodland Hills
Marshalls —Newmarket, ON
- De 19,60 $ à 24,50 $ de l’heure
- Temps plein
- Service à la clientèle
- Formation et développement
- Compétences en communication
il y a 7 jours
Service Coordinator
Laura Canada —Newmarket, ON
- Temps partiel
- Service à la clientèle
- Caisse
- Compétences en informatique
Postuler rapidement
il y a 3 jours
Clinic Coordinator Physiotherapy Product Sales
Newmarket Physio —Newmarket, ON
- De 20 $ à 25 $ de l’heure
- Temps partiel
- Gestion des stocks
- Cabinet médical
- Microsoft Office
- Heures d'arrivée et de départ flexibles
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Community and Customer Engagement Coordinator (Home Comfort)
Go Industries —Barrie, ON
- De 65 000 $ à 120 000 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Compétences en communication
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Customer Success Coordinator
Quantum Lifecycle Partners LP —Barrie, ON
- 45 000 $ par an
- Temps plein
- Microsoft Outlook
- Anglais
- Diplôme universitaire non requis
- Assurance Invalidité
- Assurance Dentaire
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il y a 2 jours
B2B Sales Support Coordinator
Staples —Canada
- De 37 100 $ à 46 350 $ par an
- Temps plein
- Service à la clientèle
- Compétences informatiques
- Microsoft Office
- Assurance Dentaire
il y a 2 jours

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Auto Body Shop Parts Coordinator & Office Administrator
MacGyver Auto Body& Collision —Richmond Hill, ON
Strong knowledge of automotive parts, makes, and models *Experience in an auto body or automotive office environment * Proficient in Microsoft Word, Excel, and…
De 19,55 $ à 24,00 $ de l’heure
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il y a 2 jours
Bilingual Sales Account Coordinator- Contract
MINTZ GLOBAL SCREENING INC —Toronto, ON
Track and report activities and support the development of strategic action plans within a book of business and sales pod. Provide sales support as necessary.
De 52 000 $ à 56 000 $ par an
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Operations Coordinator

Glass Doctor -
Barrie, ON

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Détails du poste

De 25 $ à 30 $ de l’heure
Il y a 13 jours

Profil recherché

Tenue de dossiers
Gestion des fournisseurs
Planification des rendez-vous clients
Amélioration des processus
Diplôme d'études secondaires
Gestion des horaires
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Gestion des ordres de travail
Expérience en répartition
Compétences en communication
Interaction avec les clients
Coordination d'équipe
Suivi de l'avancement des projets

Description complète du poste

At Glass Doctor, our customers and team come first. We are looking for an experienced, highly organized Operations Coordinator who thrives in a fast-paced environment and understands the importance of urgency, communication, and follow-through.

This position is at the centre of our daily operations. You will coordinate our glass technicians, manage schedules, monitor jobs throughout the day, ensure materials are ordered and ready, and keep customers informed.

We are looking for someone who doesn't just manage a schedule — we need someone who takes ownership, anticipates problems, acts with urgency, and keeps things moving.

Key Responsibilities

Scheduling & Dispatching

Coordinate and schedule customer appointments, measurements, service calls, and installations.
Dispatch technicians efficiently based on location, job requirements, customer commitments, and available resources.
Actively monitor the day's schedule and job progress to ensure work is being completed on time.
Adjust schedules quickly when delays, cancellations, emergencies, or other issues arise.
Ensure emergency service calls are handled with the appropriate urgency.
Work with technicians throughout the day to minimize downtime and maximize productivity.
Help keep the team focused on achieving weekly and monthly targets.

Customer Service & Communication

Put the customer experience first when making scheduling and operational decisions.
Act as a primary point of contact for customers regarding scheduling, order status, installations, and service inquiries.
Proactively provide customers with updates — customers should not have to chase us for answers.
Immediately communicate delays, schedule changes, or other information that may affect the customer.
Address customer questions and concerns professionally and with urgency.
Take ownership of issues and follow through until they are resolved.
Maintain clear communication between customers, technicians, sales, suppliers, and management.

Ordering & Job Readiness

Ensure glass, materials, hardware, and supplies are ordered promptly.
Follow up on outstanding orders and supplier timelines.
Confirm that all required materials and job details are available before installations are scheduled.
Identify missing materials or information early to prevent unnecessary delays or return trips.
Work with the team to keep jobs moving from the initial sale through to completion.

Operations & Record Keeping

Identify scheduling, material, or operational issues and take action to resolve them quickly.
Look for solutions rather than simply identifying problems.
Maintain accurate customer, scheduling, and job information within company systems.
Document customer conversations, scheduling changes, delays, and important job details.
Look for opportunities to improve scheduling efficiency, technician productivity, and customer service.

What We're Looking For

High school diploma or equivalent.
3–5 years of proven experience in dispatching, scheduling, operations coordination, service coordination, or a similar role preferred.
Experience coordinating field technicians, tradespeople, or installers is an asset.
Glass, construction, skilled trades, or home-service industry experience is beneficial.
Strong customer-first mindset and sense of urgency.
Excellent organizational and multitasking skills.
Strong verbal and written communication.
Exceptional follow-through and attention to detail.
Ability to prioritize and make decisions in a busy, constantly changing environment.
Strong problem-solving skills and the ability to remain calm under pressure.
Comfortable using scheduling software, Word, Excel, Gmail, and other computer applications.

What We Offer

$25.00–$30.00 per hour, based on experience
Paid training
Bonuses & incentives
Benefits package
Company-provided technology
Opportunities for growth and advancement

Join Our Team

At Glass Doctor, great customer service means more than being friendly. It means responding quickly, communicating proactively, keeping commitments, and taking ownership when something needs attention.

If you're someone who sees what needs to be done, takes initiative, enjoys solving problems, and takes pride in keeping both customers and technicians informed and organized, we'd like to hear from you.

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customer care coordinator emplois - keswick on

Operations Coordinator

Community & Client Engagement Coordinator – Part Time

Client Services Coordinator

Retail Store Coordinator - Woodland Hills

Service Coordinator

Clinic Coordinator Physiotherapy Product Sales

Community and Customer Engagement Coordinator (Home Comfort)

Customer Success Coordinator

B2B Sales Support Coordinator

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