POSITION: Kingston District Supervisor
LOCATION: 737 Arlington Park Pl, Kingston, ON K7M 8M8
POSITIONS AVAILABLE: Existing vacancies 1
HOURS OF WORK:
- Full-Time
- Monday to Friday 0800 to 1600, with a 1 hour, unpaid lunch.
- Weekdays and on call for some weekends
- Mostly days and possibly paid, unscheduled call-ins may be required from district Supervisor/Manager
RATE OF PAY: $47,000 to $51,000 – salary based on experience and qualifications of hired individual in a not-for-profit environment.
TRAVEL: Must be willing to travel to various sites within Kingston and surrounding area as needed
BENEFITS:
- Dental Care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life Insurance
- Group RRSP
- Vision care
EFFECTIVE: Immediately
JOB SUMMARY:
The Kingston District Supervisor (KDS), working under the direction of the Kingston District Manager (KDM), provides leadership, operational oversight, and administrative support to ensure the effective delivery of security services across all Kingston District sites. Working closely with Site Supervisors, frontline Commissionaires, and client representatives, the KDS supports daily operations, provides guidance on organizational policies and applicable employment legislation, and helps ensure high standards of service, professionalism, and employee performance. The KDS also supports workforce planning, employee administration, and operational continuity, including maintaining accurate district personnel records and providing administrative support across the district. As the Kingston District's second-in-command (2iC), the KDS provides advice and support to the Kingston District Manager and assumes the responsibilities of the role during periods of absence.
This position is not conducive to working from home or away from the office for long periods of time.
REQUIRED SKILLS:
- Must possess superior oral and written communications skills.
- Must possess excellent interpersonal skills.
- Must have excellent organizational skills and critical decision-making skills.
- Must exhibit excellent personal dress and deportment.
- Must have strong computer skills/experience (Office, Word, Outlook, apps)
- Must have excellent problem solving and organizational skills
- Must have the ability to obtain and maintain a secret security clearance
- Must have full G driver’s licence in order to drive company vehicle
- Must have the ability to obtain and maintain a secret security clearance within 120 days of hire.
- Preferred knowledge/experience in the security industry including understanding of best practices.
- Post-secondary diploma/degree in Business Administration or equivalent an asset
- Security License is an asset.
REQUIRED SECURITY CLEARANCE:
Level II – Secret (requires 10 years minimum Canadian residency)
RESPONSIBILITIES:
- Must represent the Commissionaires and the client professionally at all times including personal conduct, dress, and appearance
- Must read, remain current with, and follow all Commissionaires policies, Terms & Conditions of Employment
- Must read, remain current with, maintain, and follow all client & site SOPs/post instructions
- Must assist in the selection process to fill staffing requirements for the district. Must assist with conducting interviews of potential hires and assist in generating questions and conducting interviews for internal applicants, as required.
- Must administer the enrollment process by completing and submitting all required enrollment paperwork including, but not limited to, Terms & Conditions of employment, payroll documents, benefits documents, emergency contact information and initiating security clearance documents for all new commissionaires.
- Must track, review, update and follow-up on all required district employee annual training, security clearances, security guard licences and first aid certification.
- Must attend recruitment events and job fairs with regional staff as required.
- Must field calls from currently serving and previous serving commissionaires, clients and union representatives as well as other regional and district staff.
- Must routinely conduct site visits to confirm administrative control of site documentation such as SOPs and Commissionaire policy binders/information, and to pick up guard and incident reports or deliver site kits.
- Must review, correct, distribute and/or maintain positive control over all official documentation submitted by district guards, supervisors, clients or other involved parties including, but not limited to, timesheets, incident reports, police reports, insurance claims, grievances, or any other pertinent operational issue.
- Must track, review, generate and process assessments for all district guards (assigned and all spares). Must track, generate and confirm completion of probationary assessments within the allotted timeframes. Must track, generate and confirm annual assessments for all assigned and unassigned guards. Must track, review, correct and file positive performance reports such as letters of recognition and appreciation.
- Must maintain an active call out list including all district guards for after-hours contact and submit to the SOC as updated. Must ensure scheduling software is up to date with employee contact information, site training information, qualification info or any other required information to ensure contact details are available and accurate.
- Must review, generate and correct timesheets for payroll submission weekly for as submitted bi-weekly payroll periods. Must liaise with site supervisors and payroll staff to ensure any necessary payroll corrections are completed in a timely fashion.
- Must coordinate and assist in the preparation of Client/Site SOPs and ensure site kits are created for pick up or delivery.
- Must assist the district scheduler to ensure all available shifts have been covered as needed including performing necessary updates to Sling, reviewing of site schedules.
- Must confirm weekly overtime to minimize overtime costs and must review all site timesheets before/as they are approved or submitted to payroll.
- Must be knowledgeable with district scheduling software, as well as the duties and responsibilities of the district scheduler to be prepared to take on the duties of the District Scheduler during periods of leave or absence.
- Must ensure WSCF’s, LOAs and other personnel administration is completed promptly and liaise with the Human Resources Coordinator regarding administrative tasks.
- Must ensure first aid reimbursement is processed correctly including generating, reviewing and submitting non-billable timesheets with new certificates and paid receipts for district guards. Submission is directly to payroll and certificates must also be added to personnel records.
- Must ensure security licences reimbursement is processed correctly including reviewing, approving and submitting new licences and paid receipts for district guards. Submission is directly to operations for approval and addition to personnel records.
- Must complete any reports for review and submission as requested by Director of Operations or the District Manager.
- Must coordinate WSIB leave with the Human Resources Coordinator, commissionaire and/or Site Supervisors and assist HR in the completion of any WSIB reporting. Must ensure rapid reporting of all Health and Safety issues or of any WSIB claims to the Human Resources Coordinator
- Must record any/all shift refusals, attendance compliance issues.
- Must attend all scheduled virtual or in person meetings.
- Must assist and advise the District Manager on union matters.
- Must share equitable on-call responsibility with other district staff for after-hours business calls as directed by the District Manager.
- Must assume the duties and responsibilities of the District Manager in the absence of the District Manager and will report to the Director of Operations when doing so.
- Must perform any other district duties as assigned by District Manager and/or Director of Operations.
REQUIREMENTS
To be eligible for consideration for this position, you must have the following qualifications:
- G license
- Able to obtain and maintain secret clearance
- Willing and able to get Security license
- Would be considered an asset: post-secondary diploma/degree in business administration or equivalent experiences
Proof of Qualifications will be required.
APPLICATION PROCESS:
Applicants are requested to submit .pdf copies of the listed documents completing ONE submission only as follows:
Applications via Website (external applicants)
Applicants must submit:
- A cover letter specific to the position
- A current Résumé,
- A completed application form,
- Security Licence, and
- First Aid certificate.
Applications via Email (only for currently serving commissionaires)
Commissionaires must submit:
- A cover letter specific to the position, and
- A current Résumé.
- A completed application form
- Corps Number
Directly to Human Resources Coordinator at [email protected]
APPLICATION DEADLINE:
Applications for this position will be accepted until 4:00 p.m. on July 10, 2026
NOTES:
The Commissionaires Kingston and Region use multiple job platforms that may utilize Artificial Intelligence (AI) in their platforms to screen applicants.
All security work is 24/7 up to 40 hours per week and overtime is possible.
Submissions from currently serving Commissionaires for all Union locations and supervisory positions will be prioritized over external applicants.
Incomplete, multiple submissions or unsolicited submissions may not be processed in a timely fashion or may be removed from the applicant pool entirely.
Although the Commissionaires prefers to hire military, RCMP and police service veterans we remain an equal opportunity employer that strives to ensure an inclusive and diverse workplace. Our vetting, interviewing, and hiring practices employ the same focus towards inclusivity and diversity in order to provide as barrier free an environment as is possible.
Selection of any candidate is subject to client approval.
Only candidates considered for an interview will be contacted.
Pay: $47,000.00-$51,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Work Location: In person
