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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : navigator (kitchener, on)

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System Navigator

Muslim Social Services Waterloo Region
Kitchener, ON

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Détails du poste

Temps plein | Contrat à durée déterminée
25 $ de l’heure

Profil recherché

Ourdou
Certification RCR
Arabe
Études postsecondaires
Pachto
Bases de données
Certificat de premiers soins de base
Gestion de cas
Compétences en communication
Permis de conduire

Description complète du poste

System Navigator (Men & Male-Identifying Focus)

Job Type: 1 Fulltime position, In Person/Community-Based

Hours of Work: 37.5 hours per week, some weekends and evenings are required

Wage: $25.00 per hour

12-Month Contract: June 2026 - May 2027

The System Navigator provides individualized, culturally responsive, and trauma-informed support to men and male-identifying individuals as they navigate complex and intersecting service systems. These may include mental health, addictions, housing and homelessness supports, income assistance, employment services, disability services, child welfare, and the justice system.

This role emphasizes equity, accountability, and strong professional boundaries while addressing the unique experiences and barriers faced by men and male-identifying clients. The Navigator balances direct client support with system-level awareness, contributing insights that strengthen internal practices and improve cross-sector collaboration to better serve this population.

Job Responsibilities:

Provide one-on-one navigation support to individuals with complex needs
Conduct strengths-based assessments and coordinate access to services
Assist with applications, documentation, and appointments (including accompaniment when needed)
Support client self-advocacy and understanding of systems
Build trust with individuals who may be disconnected from or distrustful of systems
Use culturally responsive, gender-aware, and trauma-informed approaches
Support group programming and collaborate with community partners
Advocate for clients while maintaining professional boundaries
Identify systemic barriers and participate in case conferences and cross-sector collaboration
Maintain accurate, confidential records and contribute to reporting
Engage in supervision, professional development, and uphold organizational standards and ethics

Qualifications and Experience:

Lived experience as a man or male-identifying individual
Familiarity with Federal, Provincial and primarily Waterloo Region specific systems and resources
Post-secondary education in a related field or equivalent experience
Minimum 2-3 years of relevant experience
Knowledge of social, health, justice, or disability systems
Strong equity-based and trauma-informed practice skills
Excellent communication and documentation skills
Able to maintain confidentiality, privacy, compliance and professional ethics
Crisis intervention/de-escalation skills and experience
Case Management /database experience
Experience working with newcomers, refugees, racialized communities or marginalized populations
Language requirements/strong assets (Arabic, Urdu, Pashto, etc.)
Valid driver’s license required
Police/Vulnerable sector check required
First Aid/CPR certification
Legal eligibility to work in Canada

Application Process

The Resilience Project Partners is committed to a diverse, inclusive, equitable and accessible workplace. We encourage applications from Indigenous and Racialized people, women, 2SLGBTQIA+ people, and people with disabilities

In addition to your resume, email a two-page summary detailing how your skills, experience and education will contribute to your success in this position.

Please submit resumes and two-page summary to: [email protected] no later than 5:00 pm on June 3, 2026.

Accommodation

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by emailing [email protected]. We will work with the applicant and the interview committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

We thank all candidates for their interest however only those selected for an interview will be contacted, no phone calls please.

Pay: $25.00 per hour

Work Location: In person

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