1 meilleure offre (help desk support, lindsay, on) (à pourvoir)

Receptionist/Administrator
North Automotive Group Lindsay —Lindsay, ON
- De 17,60 $ à 20,00 $ de l’heure
- Temps partiel
- Expérience administrative
- QuickBooks
- Saisie de données
Postuler rapidement
il y a 5 jours

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Receptionist/Administrator

North Automotive Group Lindsay
Lindsay, ON

Postuler rapidement

Détails du poste

Temps partiel | Temps plein
De 17,60 $ à 20,00 $ de l’heure
Il y a 5 jours

Profil recherché

Utilisation d'un ordinateur
Comptes débiteurs
Conciliation de caisse en fin de quart
Tarification
Mécanique automobile
Comptes fournisseurs
Estimation automobile
Planification des rendez-vous clients
Accueil des clients
Expérience en soutien administratif
Classement
Traitement des plaintes
Expérience administrative
Gestion des horaires
Traitement des réclamations de garantie
Service à la clientèle
QuickBooks en ligne
Orientation axée sur le service à la clientèle
QuickBooks
Saisie de données
Nettoyage
Traitement des comptes clients
Standard téléphonique
Gestion des ordres de travail
Manipulation d'argent
Compétences en communication
Interaction avec les clients
Rapprochement de comptes

Description complète du poste

About Us

North Automotive Group is a busy, locally owned automotive repair shop serving Lindsay and the surrounding Kawartha Lakes area. We are looking for a friendly, organized and dependable receptionist and administrative assistant to support our customers, technicians and management team.

The ideal candidate communicates professionally, stays calm in a fast-paced environment and can manage several responsibilities without losing attention to detail. Automotive experience is preferred but not required for the right candidate.

Responsibilities

Greet customers and provide friendly, professional service
Answer telephone calls, emails and online inquiries
Schedule appointments and organize the daily shop calendar
Create and update customer and vehicle profiles
Record customer concerns accurately for technicians
Prepare work orders, estimates and invoices
Explain estimates, recommended repairs and timelines clearly
Obtain customer authorization before repairs begin
Provide customers with vehicle-status updates
Process cash, debit and credit-card payments
Follow up on outstanding estimates, declined work and unpaid invoices
Order parts and communicate with suppliers when required
Coordinate parts deliveries, returns, credits and warranty claims
Maintain organized digital and paper records
Enter receipts, expenses and other information into the bookkeeping system
Assist with accounts receivable and accounts payable
Reconcile daily payments and prepare end-of-day reports
Send service reminders and follow up with customers
Help maintain a clean and organized reception area
Support management with general administrative duties
Assist with other shop-related tasks as required

Qualifications

Previous reception, customer-service or administrative experience
Strong verbal and written communication skills
Excellent organization and attention to detail
Comfortable handling busy telephone lines and multiple customers
Confident using computers, email and office software
Able to learn automotive terminology and shop procedures
Professional, reliable and punctual
Able to handle customer concerns calmly and respectfully
Comfortable discussing pricing and collecting payments
Valid Ontario driver’s licence is preferred

Preferred Experience

Experience working in an automotive repair shop or dealership
Familiarity with Tekmetric or other shop-management software
Experience with QuickBooks Online
Knowledge of vehicle parts, repairs and maintenance
Experience preparing work orders, estimates and invoices
Basic bookkeeping or accounts-receivable experience

What We’re Looking For

We need someone who takes ownership of the front desk and keeps customers informed throughout the repair process. The successful candidate will be organized, confident, honest and comfortable working independently while also supporting the entire shop team.

How to Apply

Please submit your résumé through Indeed. Include a brief explanation of your customer-service or administrative experience and any previous experience in the automotive industry.

North Automotive Group is an equal-opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Pay: $17.60-$20.00 per hour

Expected hours: 20.0 – 50.0 per week

Benefits:

On-site parking

Work Location: In person

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Receptionist/Administrator

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