2 meilleures offres (call center representative, lively on) (à pourvoir)

Customer Service Representative
Motion Industries (MOT) —Lively, ON
- De 22,50 $ à 29,00 $ de l’heure
- Temps plein
- Contrôle de l'inventaire
- Vente
- Diplôme d'études secondaires
- Jours fériés payés
- Bourses d'Études
Postuler rapidement
il y a 11 jours
Customer Service Representative
Domino’s Pizza —Greater Sudbury, ON
- À partir de 17,60 $ de l’heure
- Temps partiel
- Logiciels de GRC/CRM
- Espagnol
- Analyse de données
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Customer Service Representative

Motion Industries (MOT) -
Lively, ON

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Détails du poste

Temps plein
De 22,50 $ à 29,00 $ de l’heure
Il y a 11 jours

Profil recherché

Utilisation d'un ordinateur
Sourçage
Tarification
Développement des relations avec la clientèle
Fidélisation de la clientèle
Contrôle de l'inventaire
Vente
Amélioration des processus
Diplôme d'études secondaires
Service à la clientèle
Gestion de la relation client
Orientation axée sur le service à la clientèle
Traitement de l'information
Compétences en informatique
Soutien à la clientèle
Traitement des commandes
Compétences en communication
Interaction avec les clients
Négociation
Gestion du temps

Description complète du poste

SUMMARY

Under close supervision, the Customer Service Representative is responsible for

accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES

Responds to basic customer inquires regarding products, provides quotes, and handles
order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase
price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on
competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and
drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per
purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or
supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns.
Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related

experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and
externally via email, using business systems and searching capabilities to find products
on the internet.
Product knowledge is preferred.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

COMPENSATION

$22.50 - $29.00 (hourly)

Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare

coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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