20 meilleures offres (benefits administrator, mississauga, on) (à pourvoir)

Service Administrator (Bilingual)
Diploma Healthcare Group —Mississauga, ON
- De 48 000 $ à 60 000 $ par an
- 8 Heures
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Assurance Vision
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Office Administrative Assistant
Onyx-Fire Protection Services —Mississauga, ON
- 20 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Assurance Dentaire
- Congés payés
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il y a 10 jours
Safety & Compliance Administrator
CANADA CARTAGE —Mississauga, ON
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Administrative Assistant
Central West Specialized Developmental Services —Oakville, ON
- De 52 477 $ à 63 000 $ par an
- Temporaire
- Microsoft Word
- Anglais
- Microsoft Office
- Congés payés
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Application Administrator
IFDS Group —Toronto, ON
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- Travail les jours fériés
- Travail hybride
- Microsoft Excel
- Microsoft Access
- Compétences rédactionnelles
- Programme d'Aide aux Employés
il y a 2 jours
Faculty-Dental Hygiene- Clinical-Part-Time
The Canadian Academy of Dental Health & Sciences —Mississauga, ON
- 45 $ de l’heure
- Temps partiel
- En présentiel
- Enseignement
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Quality Assurance Administrator
CLS Catering Services Ltd. —Mississauga, ON
- 21 $ de l’heure
- Temps plein
- Microsoft Office
- Gestion de projet
- Baccalauréat
- Heures d’arrivée et de départ flexibles
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il y a 1 jour
Program Administrator, Funded Programs – contract position
CWB Group - Industry Services —Toronto, ON
- De 29,35 $ à 36,00 $ de l’heure
- Bilingue
- Microsoft Word
- Microsoft Excel
- Heures d’arrivée et de départ flexibles
Payroll and Benefits Administrator
EFry Hope and Help for Women —Brampton, ON
- De 29,95 $ à 31,78 $ de l’heure
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
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Dental Office Administrator (Experienced)
Toronto Lakeshore Dental —Etobicoke, ON
- De 25 $ à 40 $ de l’heure
- Temps plein
- Sens de l'organisation
- En présentiel
- Compétences en communication
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il y a 8 jours
Analyst Business Support, HCM
Chartwell Retirement Residences —Mississauga, ON
- Temps plein
- Bilingue
- Informatique
- Oracle
Materiel Management Technician
Canadian Armed Forces —Ontario
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Pas d’expérience requise
- Assurance Dentaire
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Accounts Payable Administrator
Speedy Transport Group Inc. —Brampton, ON
- De 40 000 $ à 45 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Régimes de participation aux bénéfices
- Assurance Dentaire
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il y a 2 jours
Operations Administrator, Storeroom
CLS Catering Services Ltd. —Mississauga, ON
- 21 $ de l’heure
- Fins de semaine au besoin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
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il y a 1 jour
IT Helpdesk Supervisor
Central West Specialized Developmental Services —Oakville, ON
- De 60 390 $ à 72 500 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programmes de Bien-être
- Mesures de protection COVID-19
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Safety Coordinator / Admin
Phasor Engineering Inc —Toronto, ON
- De 60 000 $ à 80 000 $ par an
- Temps plein
- Service à la clientèle
- Microsoft Office
- Compétences en communication
- Programmes de Bien-être
- Assurance Invalidité
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HR Administrator
GES Canada Limited —Mississauga, ON
- À partir de 55 000 $ par an
- Temps plein
- Travail hybride
- Anglais
- Microsoft Office
- Expérience administrative
- Assurance Dentaire
- Congés payés
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Operations Administrator (6-Month Contract)
Vita Community Liv Serv —Toronto, ON
- 21,20 $ de l’heure
- Fins de semaine au besoin
- SharePoint
- Leadership
- Assurance Dentaire
- Programme d'Aide aux Employés
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Senior Pension Analyst, Merged Plans
CAAT Pension Plan —Toronto, ON
- De 96 800 $ à 113 800 $ par an
- Temps plein
- Microsoft Excel
- Esprit d'analyse
- Mathématiques
- Programmes de Bien-être
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Accounting Clerk
Slingshot Transportation, Inc —Milton, ON
- De 50 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
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- Programmes de Bien-être
- Assurance Invalidité
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : benefits administrator (mississauga, on)

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Service Administrator (Bilingual)

Diploma Healthcare Group
Mississauga, ON

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Détails du poste

Permanent | Temps plein
De 48 000 $ à 60 000 $ par an

Profil recherché

Bilingue
Microsoft Word
Français
Microsoft Excel
Microsoft Outlook
Service à la clientèle
Systèmes PGI
Anglais
Microsoft Office
Expérience administrative
Diplôme d'études secondaires
Esprit d'analyse
Sens de l'organisation
SharePoint
Soutien à la clientèle
Diplôme d'études collégiales (hors Québec)
Compétences en communication

Description complète du poste

The Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland

Somagen Diagnostics Inc. was founded +30 years ago in Edmonton and has grown steadily to become Canada’s largest independent provider of medical diagnostic technology to laboratories, hospitals and clinics. Somagen is the exclusive Canadian distributor for many of the world’s most respected diagnostic product suppliers such as Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has consistently achieved sustained growth even through challenging economic times.

Vantage Endoscopy and AMT Surgical are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI Suite, GI Clinics and Hospital Operating Rooms across Canada.

The Service Administrator is a vital member of the Technical Services team. This role is responsible for coordinating and managing service requests, work orders, and field activities for Somagen Diagnostics, AMT Surgical, and Vantage Endoscopy.

Fluent in both English and French, the Service Administrator acts as a central point of contact for internal teams and external customers, ensuring timely and accurate processing of service requests, equipment returns, and preventative maintenance schedules. The role involves creating and managing service documentation, dispatching field representatives, issuing RMAs, preparing quotes, and maintaining compliance with vendor bulletins.

Success in this position requires exceptional organizational skills, attention to detail, and the ability to prioritize multiple urgent tasks in a fast-paced environment. The ideal candidate is customer-focused, analytical, and adept at multitasking, with strong communication skills in both official languages. Experience with Microsoft Office, ERP/order entry systems, and a background in service or customer support are assets.

The Service Administrator plays a central role in delivering outstanding service and operational support, ensuring a seamless experience for both internal teams and external customers. This position directly contributes to the organization’s reputation for quality and service excellence.

What you’ll do:This role is responsible for a variety of functions that include but are not limited to:

Receive, document, prioritize, and resolve service requests from internal teams and external customers, ensuring prompt and effective action.
Create and manage Service Work Orders for incoming loaners, demo devices, new equipment inspections, and medical device repairs or preventive maintenance.
Assign and schedule service calls for Field Service Representatives (FSRs), support weekly planning to ensure timely completion of field activities.
Issue Return Material Authorizations (RMAs) for customer equipment requiring service.
Respond professionally to customer inquiries via phone and email, providing clear and timely information.
Review, close, and invoice Service Work Orders, maintaining accurate records throughout the process.
Coordinate with the Service Centre team to issue Picking Slips for equipment ready for customer return.
Allocate and track service loaners, ensuring availability and proper documentation.
Create, update, and maintain preventative maintenance schedules for all active Service Agreements.
Prioritize and dispatch FSRs or Application Specialists, opening cases, allocating resources, and defining service timelines according to established procedures.
Facilitate compliance reporting for Vendor Service Bulletins, ensuring all documentation is completed accurately and on time.
Prepare and deliver service quotes to internal stakeholders and external customers.
Proactively follow up with customers after service completion to ensure satisfaction and communicate next steps.
Support FSRs with parts ordering, transfers, and logistics as needed.
Complete all required internal reports with accuracy and timeliness.
Manage and maintain the service records database.
Perform other duties as assigned by your supervisor.

Requirements:

The successful individual will possess the following skills and qualifications:

Administrative certification or College Diploma; experience in customer service or technical service is preferred.
2–3 years of experience in a Service Centre or customer service role is an asset.
Bilingual proficiency in English and French, with excellent verbal and written communication skills.
Exceptional attention to detail; highly organized and able to prioritize multiple urgent requests in a fast-paced environment.
Strong analytical and problem-solving abilities.
Demonstrated customer service orientation.
Ability to work independently and collaboratively within a team.
Positive attitude and resilience under pressure.
Proven ability to multitask and adapt in a dynamic environment

Preferred Skills & Certifications

Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook) is required.
Experience with ERP/order entry systems such as Spire, Microsoft AX, and SharePoint is preferred.
Mechanical, electronic, or scientific knowledge is considered an asset.

What’s in it for you:

Diverse and dynamic teams with challenging and exciting work
An opportunity to have a real impact on our business.
A great range of social activities
Employee referral program
And so much more!!

Hours and Locations:

Flexible 7.5-hour shift within office hours 8:00 AM – 5:00 PM.
Mississauga (Meadowvale area)
During onboarding and training, you will be required to work onsite five days per week; following this period, the role will transition to a hybrid schedule with three days per week in the office.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check and references.

This job posting is an existing vacancy

We rely on people, not algorithms. Our recruiters personally review every application no AI screening is used at any stage.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) 2005, should you require any accommodation during the recruitment process, please indicate this on your application and we will gladly work with you to meet your accessibility needs.

If you are interested in working for a progressive and dynamic company with solid growth potential, in a field that has a direct impact on the lives of our employees, hospital staff and patients, we would like to hear from you on how you can contribute and grow with us!

Pay: $48,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Education:

Secondary School (required)

Experience:

Service Centre or customer service : 3 years (required)
Service Work Orders : 2 years (required)

Language:

French (required)

Work Location: Hybrid remote in Mississauga, ON L5N 5S2

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : benefits administrator (mississauga, on)

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