7 meilleures offres (helpdesk team leader, mississauga, on) (à pourvoir)

STF: Business Application Analyst
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We Are Social —Toronto, ON
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OMERS —Toronto, ON
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STF: Business Application Analyst

MSP OPERATIONAL CORP
Toronto, ON

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Détails du poste

Temps plein
De 110 000 $ à 125 000 $ par an

Profil recherché

JD Edwards
Service à la clientèle
Analyse d'affaires
Esprit d'analyse
Expérience en supervision
Gestion de projet
Baccalauréat
Exigences d'affaires
Compétences en communication
CNC
Centre d'assistance

Description complète du poste

Advance your IT career. We are recruiting on behalf of our client for a Business Applications Analyst.

Location: Toronto, ON, Canada (Remote)
Type of role: Permanent position
Work mode: Remote
Salary range: $110,000- $125,000 depending on experience

At MSP Corp, we don’t just build our own teams — we help our clients build theirs. As a national leader in managed IT services, we partner with exceptional companies to find the right talent to power their growth. We are currently supporting one of our clients in the search for a Business Applications Analyst.

About the Role

The Business Applications Analyst must possess qualifications and extensive hands-on experience in JD Edwards, project management, and the ability to lead a project (small to mid-size) or a small team. A Business Applications Analyst may oversee a group of business analysts and collaborate with other technical leads and SMEs.

What You Will Do

Setup/ Configure JDE modules to meet business requirements
Document/Map Process, testing scenario's
Supervise the development and execution of business solutions, systems, and services.
Operate and analyze business applications, integrations, and data recovery methods.
Demonstrate at least Basic to intermediate project management skills to ensure timely completion of projects and adherence to organizational goals and objectives.
Participate as a project team member in strategic projects.
Collaborate with company heads, stakeholders, customers, and process owners to determine financial, business, and operational requirements and goals.
Verify the efficiency and effectiveness of existing systems and develop strategies for system improvements.
Define the scope and parameters of system analysis, setting up criteria for results.
Collaborate with other business analysts to plan, develop, design, and implement new applications and enhance existing applications.
Assess software products to ensure they meet end-user demands.
Assist management in making strategic decisions by providing cost-benefit and return-on-investment analyses for business applications.
Analyze business requirements for modified and new business applications in collaboration with other business analysts and document fit/ gap analysis.
Conduct training sessions and provide guidelines to junior analysts.
Design methods and techniques for preparing and presenting business cases.
Respond to assigned Helpdesk support tickets on time. Provide knowledge transfer to colleagues and junior BAs to help answer support tickets and meet SLA conditions.
Ability to continuously learn and improve knowledge in relevant systems, modules, and technology.
Utilize available learning methods including self-learning and self-improvement to achieve knowledge required for successful system support and projects.
Ability to work in teams and to collaborate with others to achieve goals.
Efficient communications with vendors and third-party stakeholders to address system issues and to help close open tasks.

What We Are Looking For

Bachelor's degree or equivalent experience in a relevant field is required.
Minimum of eight years of experience in business analysis is necessary, with at least five years as a JDEdwards analyst and configurator.
Experience implementing, configuring and supporting JDE Distribution (Inventory, Sales, Procurement) or Financial Modules (GL, AR, AP). For CNC specialists, CNC experience is required.
Knowledge of JDE Orchestrator and JDE development tools is an asset.
Experience in supervising the development and execution of software solutions.
Proficient in analyzing system requirements, fit/gap analysis, and technical solution documentation.
At least basic to intermediate Project management skills are required.
Ability to understand and work toward organizational goals and objectives, collaborating with various stakeholders.
Strong problem-solving and analytical skills with a creative approach.
Excellent verbal and nonverbal communication and interpersonal skills.
Efficient, logical reasoning skills.
Ability to explain complex ideas in a simple and user-friendly language.
Highly motivated, self-directed, and able to set priorities and implement tasks in any environment.
Customer service-oriented mindset.
Expertise in using business analysis tools.
Experience in preparing and conducting training sessions.

Ready to make a difference? Join us and shape the future. Apply today!

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helpdesk team leader emplois - mississauga, on

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