2 meilleures offres (housekeeping manager, muskoka lakes, on) (à pourvoir)

Housekeeping Manager
Windermere House Resort —Utterson, ON
- De 50 000 $ à 55 000 $ par an
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Environmental Services Manager (Orillia)
Arcavia (Orillia) LTC LP —Ontario
- De 56 000 $ à 80 000 $ par an
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Housekeeping Manager

Windermere House Resort -
Utterson, ON

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Détails du poste

Permanent | Temps plein
De 50 000 $ à 55 000 $ par an

Profil recherché

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Port de charges lourdes
Gestion des stocks
Anglais
Microsoft Office
Gestion des horaires
Esprit d'analyse
Nettoyage
Diplôme d'études collégiales (hors Québec)
Gestion du temps

Description complète du poste

Job Title: Housekeeping Manager

Location: Windermere House

Position Summary: Windermere House is seeking an experienced Housekeeping Manager to ensure the cleanliness, orderliness, and overall maintenance of our facilities. The Housekeeping Manager will lead a team of housekeeping staff, coordinate schedules, and uphold the highest standards of cleanliness and hygiene.

Reports to: Operations Manager

Essential Job Functions:

Hire, train, and develop the housekeeping team.
Schedule and coordinate daily cleaning activities to ensure efficiency and thoroughness.
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training, and ensuring proper labeling of hazardous supplies in accordance with the company's Health & Safety program.
Monitor inventory levels and order supplies as needed.
Monitor expenses and implement cost-saving measures without compromising service quality.
Collaborate with other departments such as maintenance and front desk to ensure seamless operations.
Conduct regular team meetings, training sessions, and performance reviews to ensure a high level of professionalism and competence.
Implement policies, programs, and procedures to maintain company standards for guest services and ensure a positive and memorable experience.
Develop and maintain staff schedules based on forecasts, business demands, and holiday trends.
Manage and submit housekeeping labor tracking and attendance tracking.
Address and resolve guest issues and complaints effectively and in a timely manner.
Implement and monitor quality assurance programs to maintain high service standards.
Regularly assess guest feedback and implement improvements based on suggestions and comments.
Perform any other job-related duties as assigned.

Required Skills:

In-depth knowledge of housekeeping principles, cleaning techniques, and safety standards.
Knowledge of inventory management and budget control.
Excellent organizational and time management skills.
Ability to handle problem-solving situations and make judgment decisions.
Ability to address issues arising from guest complaints using problem-solving and de-escalating techniques.
Flexibility to work evenings, weekends, and holidays as needed.
Ability to work in a fast-paced environment and make decisions quickly and confidentially.
Demonstrated tact and diplomacy with highly confidential information.

Interpersonal Ability:

Be approachable to team members, managers, executives, vendors, and third parties.
Respond promptly, accurately, and reasonably when making decisions to ensure successful problem resolution.
Exhibit strong analytical, organizational, and multitasking skills.
Foster a climate of continuous learning, growth, and improvement.
Operate under pressure to meet deadlines and strive for excellence.

Mathematical:

Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Computer:

Proficient in using MS Office applications, including Word, Excel, and PowerPoint.

Health & Safety:

Maintain knowledge of safety policies and procedures and perform assigned duties safely.

Education and Experience:

College diploma is considered an asset.
Minimum 3 years of management experience.

Physical Requirements:

Endurance to stand and walk for long periods.
Ability to lift up to 50 lbs.
Frequent bending, stooping, kneeling, reaching, pushing, and pulling carts weighing up to 50 lbs.

Work Environment:

Work in a busy hotel environment and an office setting with moderate noise levels.
Adhere to safety measures and protocols.

How to Apply: Interested candidates are invited to submit an application detailing their relevant experience and why they would be a great fit for Windermere House.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site parking

Flexible language requirement:

English not required

Experience:

Cleaning: 1 year (preferred)

Language:

English (preferred)

Work Location: In person

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