3 meilleures offres (veterinarian, nanaimo, bc) (à pourvoir)

Veterinary Receptionist
Mahalo Veterinary Hospital —Nanaimo, BC
- De 22,15 $ à 30,00 $ de l’heure
- Heures supplémentaires
- Google Suite
- Vente
- Service à la clientèle
- Réductions Tarifaires
- Assurance Invalidité
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Animal Care Specialist - ACA2
BCSPCA —Nanaimo, BC
- 23,50 $ de l’heure
- Temps partiel
- Expérience en gestion
- Administration de médicaments
- Diplôme d'études secondaires
Veterinary Assistant, Applecross Veterinary Hospital
VCA Animal Hospitals —Nanaimo, BC
- 18,25 $ de l’heure
- Temps plein
- Nettoyage
- Heures d'arrivée et de départ flexibles

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Animal Care Specialist - ACA2
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Paid annual certification memberships and uniform allowance. Previous emergency experience is preferred and completion of an internship program is an asset.
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Registered Veterinary Technician
Kingston Road Animal Hospital —Toronto, ON
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Veterinary Receptionist

Mahalo Veterinary Hospital
Nanaimo, BC

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Détails du poste

Temps partiel | Temps plein
De 22,15 $ à 30,00 $ de l’heure

Profil recherché

Utilisation d'un ordinateur
Google Suite
Conciliation de caisse en fin de quart
Vente
Service à la clientèle
Planification des rendez-vous clients
Logiciel de gestion de clinique
Windows
Gestion des horaires
Service à la clientèle
Orientation axée sur le service à la clientèle
Réception
Nettoyage
Dactylographie
Éducation des patients
Gestion des dossiers médicaux des patients
Compétences en communication
Interaction avec les clients
Expérience hospitalière

Description complète du poste

Job description

General Responsibilities
Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, handling medication requests, over the counter sales, client correspondence, financial transactions, front office, exam room, and reception area maintenance.

Let’s talk about the “Why”. Do you ever ask yourself why you are doing what you are doing? Do you ever feel like your hospital has no direction? At Mahalo, we never forget why we are here and why we do what we do. It’s central to what we do and how we do it, and that it will always be the center of our vision. We are truly a team who have the same goal: exceptional care of patients and clients. Yes, clients too. While we all love the animals, their owners also need our care, respect, and support because without their trust and cooperation we can’t help their pets. We pride ourselves on our level of professionalism and equality, with a no gossip policy that we take seriously to promote and protect a drama free workplace. There is no BS, and nobody is too fancy to clean a cage or help a co-worker. There is no “that’s not my job” attitude.

Here is the "Nitty Gritty"

Client Care Relations
Mahalo Veterinary Hospital has been ranked #1 Privately Owned Veterinary Hospital in Nanaimo, BC for the last 6 years. Our Client Care Specialists impact our clients in ways that other positions within the hospital do not. They are the face of Mahalo and first contact our patients and their families experience upon arriving at Mahalo. At all times, they must maintain a warm, yet professional appearance and demeanor. To meet our client's expectations they need to be proficient in all hospital protocols, and able to answer any questions a client may have, as well as act as a liaison between client and veterinarian.

Skills
Must possess critical thinking and problem solving skills, compassion, a positive attitude, follow-through, excellent organizational, communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Computer skills include ability to use Windows based computer systems, familiarity with Google Suite is plus, web search and other skills related to working effectively with our cloud based practice management system. Essential typing skills. Ability to have have fun in a fast paced, exciting, friendly and supportive environment with one of the best teams in the business.

Education & Experience
A working knowledge of vaccinations, basic lab tests, common diseases, routine elective procedures, pet behaviour, specialty diets, flea and tick medications, and other typical over the counter veterinary products. Demonstrated ability to effectively triage cases. Preferably a minimum of 2 years experience in a veterinary hospital setting. Experience or interest in working as a veterinary assistant is considered an asset.

Essential Duties and Responsibilities

Provide top-notch customer service
Being attentive to client and pet needs
Able to identify a client's emotional state and work with them compassionately
Work patiently with distressed, frustrated or disgruntled clients
Monitor client flow from check-in to discharge and update clients regularly
Monitor schedule and internal flow and make adjustments as required
Provide client education
Review billing and discharge instructions with clients
Schedule and manage appointment bookings including surgical procedures
Making reminder calls, post appointment/procedure call backs
Assist in cleaning the hospital including the reception area, waiting area, exam rooms, and kitchen
Process payment transactions including refunds
Daily cash out procedures
Assist in the management of debt collection
Relay appropriate information to/from clients to technical team, doctors, and management

Job Types: Full-time, Part-time, Permanent

Salary: $22.15-$30.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Relocation assistance
Store discount
Tuition reimbursement
Vision care

Schedule:

Evening shift
Monday to Sunday
Overtime

Supplemental pay types:

Bonus pay
Overtime pay

Work Location: In person

Job Types: Full-time, Part-time

Pay: $22.15-$30.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off

Ability to commute/relocate:

Nanaimo, BC V9T 6L8: reliably commute or plan to relocate before starting work (required)

Experience:

Veterinary Assistant: 1 year (preferred)
Customer service: 1 year (preferred)
Veterinary Reception: 1 year (required)

Work Location: In person

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veterinarian emplois - nanaimo, bc

Veterinary Receptionist

Animal Care Specialist - ACA2

Veterinary Assistant, Applecross Veterinary Hospital

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