About us
With roots dating back to 1870, Steers Distribution Limited is a proud indigenous-owned distribution business head quartered in Corner Brook, NL and known for an unparalleled commitment to customer satisfaction. Steers Distribution is a member of the Canadian Aboriginal & Minority Supplier Council (CAMSC), the Canadian Council for Aboriginal Business (CCAB), and the Qalipu Business Network (QBN). We are proud to be a local Distributor of choice in Newfoundland and Labrador servicing the Residential & Commercial Flooring, HVAC & Plumbing, Home Furnishings and Hospitality industries.
With distribution centres in Corner Brook and Mount Pearl, NL timely access to our product offering is quick and easy. Our goal is to provide the best customer service experience while maintaining the core values within our organization.
Customer Service/Sales Representative - Flooring Division
Duties:
- Provide exceptional customer service to clients and customers
- Assist customers with inquiries, concerns, and product information
- Process sales transactions accurately and efficiently
- Maintain a high level of product knowledge to effectively communicate features and benefits to customers
- Handle customer complaints and resolve issues in a professional and timely manner
- Perform data entry tasks to update customer information in the system
- Collaborate with team members to achieve sales targets and goals
- Other duties will include but are not limited to daily/ weekly/ monthly reporting, etc..
Skills:
- Excellent communication skills
- Strong sales skills with the ability to upsell products
- Proficient in data entry and computer skills
- Exceptional phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills to address customer concerns effectively
- Experience in flooring sales or wholesale distirbution will be considered an asset but not a final factor in finding the best suited individual
If you are a motivated individual with a passion for providing outstanding customer service and have the ability to communicate effectively, we want to hear from you! Join our team as a Customer Service/Sales Representative and enjoy a rewarding career.
Please note that only candidates who meet the requirements will be contacted for an interview.
Job Type: Full-time
Benefits:
- Casual dress
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
