20 meilleures offres (customer experience manager, newfoundland and labrador) (à pourvoir)

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il y a 1 jour
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Kent Building Supplies —Grand Falls-Windsor, NL
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Experienced Retail Department Manager, Convenience - Northern Canada
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience manager (newfoundland and labrador)

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Territory Manager - Corporate Network

North Atlantic | North Sun Energy
St. John's, NL

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Détails du poste

Permanent | Temps plein

Profil recherché

Marketing
Ingénierie
Microsoft Office
Capacités de présentation
Baccalauréat
Affaires
Leadership
Négociation
Permis de conduire

Description complète du poste

JOB TITLE: Territory Manager – Corporate Network

ABOUT NORTH SUN ENERGY

North Sun Energy™ is a co-ownership between North Atlantic and Petro-Canada™ (the fuel retail arm of Suncor Energy™), overseeing 111 gas stations and convenience stores across Newfoundland and Labrador, Nova Scotia, and PEI. Customers enjoy top-tier loyalty rewards, including Petro-Points™ and Yay!™ Rewards, alongside their Orangestore™ convenience store brand, now located at 36 locations. North Sun Energy is committed to long term growth and delivering exceptional customer experiences, expanding its Orangestore™ brand across Nova Scotia and strengthening its network through strategic partnerships with leading quick-service restaurants like Little Caesars® and A&W™.

Position Overview

The Territory Manager is responsible for the Petro-Canada dealer network across Newfoundland, with additional oversight of corporate-owned sites along the west coast. This role represents North Sun Energy (NSE) and provides operational, commercial, and performance leadership across the territory.

With approximately 75% focus on dealer operations, the role is centered on strengthening dealer relationships, driving sales and profitability, identifying new business opportunities, and coaching partners.

The remaining 25% supports corporate Orangestore sites on the west coast, ensuring strong execution, operational excellence, and site-level performance.

Across all locations, the Territory Manager is accountable for brand standards, customer experience, compliance, promotions, loyalty programs, and overall territory growth.

If you are driven and experienced, and want to join a dynamic, growing company, submit your cover letter and resume to North Atlantic.

Duties and Responsibilities:

Build and maintain positive relationships across the corporate and independent dealer networks, ensuring operational execution aligns with Orangestore and Petro-Canada brand standards.
Manage and deliver financial and operational objectives through on-site and off-site reviews, developing corrective action plans as needed.
Maximize profitability by growing higher-margin convenience retail categories and controlling costs.
Drive performance by developing and executing action plans to achieve site and territory execution standards.
Communicate and support the deployment of marketing initiatives.
Coach and counsel franchisees and corporate managers on Health, Safety, and Environment protocols.
Act as the representative in contractual relationships with retail dealers in the territory.
Identify and pursue growth opportunities, including independent dealer acquisitions.
Actively participate in retail events and promotional activities.
Communicate information and provide support for deployment of marketing initiatives
Maximize performance objectives through development and execution of action plans to ensure site/territory execution standards are achieved
Pursue new site growth through competitive independent dealer acquisitions
Operationalize safety initiatives
Perform other duties as required.

Qualifications:

Bachelor’s degree in business, commerce, marketing, engineering, or equivalent education and experience.
3–5 years of experience in retail operations (asset).
Customer-centric, results-driven, with strong knowledge of convenience retailing and 4P execution (Price, Product, Placement, Promotion).
Demonstrated strong performance, delivery, and commercial acumen.
Self-starter with a results-driven mindset.
Ability to approach work with a learner mindset and adapt to changing priorities and multiple tasks.
Strong problem-solving and decision-making skills, with well-developed interpersonal, communication, and non-authoritative leadership abilities.
Ability to present ideas, deliver presentations, and build relationships across all levels of the organization.
Experience conducting economic evaluations and strong understanding of small business operations with the ability to perform broad economic analysis.
Exceptional negotiation and influencing skills, with the ability to build credibility and achieve consensus.
Strong proficiency in the Microsoft Office suite.

Travel

Valid driver’s license and a clean driving record.
Flexibility in schedule is required, with the ability to travel within Newfoundland on a regular basis and the Atlantic region as necessary.
Company Vehicle will be provided

Requirements:

Criminal Record Check/ Code of Conduct

North Sun Energy is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

We offer a competitive compensation and benefits package which include Health and Dental, Wellness Program Short-Term and Long-Term Disability Life Insurance Company Pension Plan with employer contribution Employee and Family Assistance Program Free on-site parking Employee engagement

Job Types: Full-time, Permanent

Benefits:

Company events
Dental care
Employee assistance program
On-site parking
Paid time off
Vision care
Wellness program

Work Location: Hybrid remote in St. John's, NL A1B 0L2

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer experience manager (newfoundland and labrador)

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