7 meilleures offres (hotel front office manager, niagara falls, on) (à pourvoir)

Assistant Front Office Manager
The Clayfield —Niagara-on-the-Lake, ON
- Fins de semaine au besoin
- Hospitalité
- Microsoft Office
- Hôtel
Postuler rapidement
il y a 7 jours
Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- 18,20 $ de l’heure
- Temps plein
- Service à la clientèle
- Hôtel
- Diplôme universitaire non requis
- Assurance Dentaire
Postuler rapidement
GUEST SERVICE AGENT LEAD
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- 20,06 $ de l’heure
- Temps plein
- Vente
- Hôtel
- Diplôme d'études secondaires
Postuler rapidement
FOH Rooms - Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- De 17,80 $ à 18,58 $ de l’heure
- Temps plein
- Hospitalité
- Hôtel
- Réception
Postuler rapidement
GUEST SERVICE AGENT
Vintage Hotels —Niagara-on-the-Lake, ON
- Temps partiel
- Vente
- Hôtel
- Diplôme d'études secondaires
GUEST SERVICE AGENT LEAD
Vintage Hotels —Niagara-on-the-Lake, ON
- Temps plein
- Vente
- Hôtel
- Diplôme d'études secondaires
FOH Rooms - Rooms Controller
Canadian Niagara Hotels Group —Niagara Falls, ON
- De 18,50 $ à 19,25 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
Postuler rapidement
il y a 7 jours

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Service Agent
4SU The Broadview Hotel —Toronto, ON
Welcome and register guests expeditiously provide information to guests as needed. Engaging guests in casual conversation, offering concierge‑style assistance…
22,09 $ de l’heure
Postuler rapidement
il y a 7 jours
Guest Service Agent
Best Western Voyageur Place Hotel —Newmarket, ON
The job functions include accurately and efficiently handling all hotel reservations, registering guests, assigning rooms, accommodating special requests, and…
À partir de 19 $ de l’heure
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front office manager (niagara falls, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Assistant Front Office Manager

The Clayfield
Niagara-on-the-Lake, ON

Postuler rapidement

Détails du poste

Temps plein
Il y a 7 jours

Profil recherché

Hospitalité
Microsoft Office
Service aux visiteurs
Leadership
Compétences en communication

Description complète du poste

Join the Pre-Opening Team of Niagara-on-the-Lake's newest boutique hotel!

Location: Niagara-on-the-Lake, ON
Opening: Summer 2026

The Clayfield is a new 102-room luxury boutique hotel opening in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.

The Assistant Front Office Manager plays a key leadership role in delivering exceptional guest experiences while overseeing the daily operations of the Front Office department. Reporting to the Director of Rooms, you will act as the primary operational leader for Front Office functions on a day-to-day basis.

The Assistant Front Office Manager is responsible for maintaining elevated service standards, supporting team development, driving operational efficiency, and ensuring every guest interaction reflects the warmth and sophistication of a luxury hospitality experience.

What You'll Do

Oversee the daily operations of the Front Office department, including Front Desk, Guest Services, lobby operations, and guest arrival experiences
Lead by example in delivering warm, personalized, and luxury-focused guest service
Support and supervise Front Office colleagues to ensure consistent service standards and operational excellence
Assist with scheduling, payroll support, departmental organization, and labor management
Manage guest concerns and service recovery situations professionally and efficiently
Recruitment, onboarding, coaching, training, and performance development of Front Office team members
Collaborate closely with Housekeeping, Engineering, Spa, Food & Beverage, and other departments to ensure seamless hotel operations
Assist with room inventory management, VIP arrivals, group coordination, and operational planning
Monitor daily arrivals, departures, occupancy, and guest preferences to ensure preparedness across the operation
Ensure adherence to hotel policies, procedures, cash handling, and safety standards
Support pre-opening and operational projects, budgets, process development, and service initiatives as required
Act as Manager on Duty as assigned and provide operational leadership in the absence of senior management
Maintain a visible and engaged presence within the lobby and guest areas to support both guests and colleagues

What You'll Bring

A passion for luxury hospitality and creating memorable guest experiences
Previous leadership experience within Front Office, preferably within a luxury or lifestyle hotel environment
Strong operational knowledge of Front Desk, Guest Services, and hotel systems
Professional, polished, and confident communication skills
Strong leadership abilities with a collaborative and team-focused approach
Proven ability to manage guest concerns with professionalism, empathy, and discretion
Excellent organizational, multitasking, and problem-solving skills
Ability to remain calm and service-focused in a fast-paced environment
Experience with hotel property management systems and Microsoft Office applications
Flexible availability including evenings, weekends, and holidays as required
Pre-opening experience is considered a strong asset

Why Join Us

Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth
A rare opportunity to shape the Front Office operation of a brand-new luxury hotel
Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada and Hyatt.
Access to Hyatt colleague travel benefits
A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake

Now accepting applications from candidates currently residing in Canada with full working rights. We are only able to respond to candidates selected for interview.

Postuler rapidement

Affinez votre recherche

hotel front office manager emplois - niagara falls, on

Assistant Front Office Manager

Guest Service Agent

GUEST SERVICE AGENT LEAD

FOH Rooms - Guest Service Agent

GUEST SERVICE AGENT

GUEST SERVICE AGENT LEAD

FOH Rooms - Rooms Controller

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : hotel front office manager (niagara falls, on)

Join the Pre-Opening Team of Niagara-on-the-Lake's newest boutique hotel!

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact