Centennial Mazda is seeking a motivated and organized individual with a positive attitude and a genuine passion for delivering exceptional customer service in the automotive industry!
NOW HIRING: Customer Service Representative
LOCATION: Centennial Mazda, Charlottetown, Prince Edward Island
HOURS: Full time, permanent, 40+ hours per week. Monday - Friday 7:30am - 5:15pm.
WAGES: $18.00 - $21.00 per hour + benefits (negotiable based on experience)
BUILD YOUR CAREER WITH US
At Centennial Auto Group, we believe our people drive our success. We’re proud to offer a supportive, team-oriented environment where employees are encouraged to grow, develop, and make a meaningful impact every day. We offer:
Competitive compensation package
Company matching RRSP program
Group health, dental, and insurance benefits
Professional training and development opportunities
Employee discounts
Career growth opportunities within our organization
A collaborative workplace culture built on respect, teamwork, and customer care
THE PERFECT FIT:
Are you organized, detail-oriented, and comfortable in a role where priorities shift throughout the day? In this role, you stay calm under pressure and help keep everything moving smoothly. You take pride in accuracy and clear communication, and you’re able to manage multiple tasks without losing sight of the details that matter. You understand the importance of teamwork and keeping both customers and internal staff informed and supported. You bring a positive, professional attitude and take ownership of your work.
APPLICABLE SKILLS:
Strong communication and customer service skills
Positive mindset
Organizational abilities and multitasking capabilities
Basic automotive knowledge is considered a strong asset
Problem-solving skills
Proficiency in computer systems and software
Effective time management and attention to detail
Teamwork and adaptability in a fast-paced environment
Valid driver’s license is required
Note: While experience in automotive service is preferred, we welcome applicants with a strong customer service mindset and a willingness to learn. Training will be provided for the right candidate.
JOB TASKS:
Greet and assist clients friendly and professionally, in person and over the phone.
Document clients’ concerns and vehicle issues accurately.
Provide shuttle services for clients
Explain service options, costs, and timelines.
Schedule appointments and manage service workflow effectively.
Communicate with technicians and team members for timely repairs.
Keep clients updated on repair progress and address any concerns.
Present service recommendations based on inspections and diagnostics.
Collaborate with the parts department to ensure necessary components are available.
Maintain accurate and up-to-date service records.
Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, twelve collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.
