20 meilleures offres (custodian on call, north york, on) (à pourvoir)

Client Service Associate
The Successful Investor —North York, ON
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
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Manager, Investment Operations (Private Markets)
CAAT Pension Plan —Toronto, ON
- De 125 800 $ à 157 200 $ par an
- Temps plein
- Expérience en gestion
- Finance
- Baccalauréat
- Programmes de Bien-être
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Manager, Investment Operations (Public Markets)
CAAT Pension Plan —Toronto, ON
- De 125 800 $ à 157 200 $ par an
- Temps plein
- Expérience en gestion
- Finance
- Baccalauréat
- Programmes de Bien-être
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Private Client Administration Associate
CI Financial —Toronto, ON
- De 42 500 $ à 71 000 $ par an
- Heures supplémentaires
- Microsoft Word
- Microsoft Excel
- Jours fériés payés
- Assurance Invalidité
il y a 13 jours
Front Desk Coordinator
Fengate Asset Management —Toronto, ON
- De 65 000 $ à 80 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Associate, Trade Operations
Picton Mahoney Asset Management —Toronto, ON
- De 60 000 $ à 75 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Pas d'expérience requise
- Régimes de participation aux bénéfices
- Assurance Invalidité
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Private Client Senior Services Coordinator
CI Financial —Toronto, ON
- De 42 500 $ à 71 000 $ par an
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Affaires
- Jours fériés payés
- Assurance Invalidité
il y a 1 jour
Operations Representative (Banking)
Fidelity Investments —Toronto, ON
- De 49 000 $ à 76 000 $ par an
- Temps plein
- Travail hybride
- Finance
- Diplôme universitaire non requis
- Comptabilité
Project Coordinator
WT Partnership —Toronto, ON
- De 40 000 $ à 60 000 $ par an
- Temps plein
- Télétravail
- Oracle
- Microsoft Outlook
- Salesforce
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Supervisor-Branch Operations-Toronto
SBI Canada Bank —Greater Toronto Area, ON
- De 42 000 $ à 55 000 $ par an
- Temps plein
- Finance
- Esprit d'analyse
- Baccalauréat
- Assurance Dentaire
- Assurance Vision
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il y a 3 jours
Bilingual Pension Customer Service Representative
Telus Health —Toronto, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
Transfer Agency, Officer
State Street —Toronto, ON
- De 67 000 $ à 109 750 $ par an
- Temps plein
- Microsoft Excel
- Expérience en gestion
- Microsoft Office
Associate, Credit Alternatives, Global Asset Management
BMO Financial Group —Toronto, ON
- De 63 700 $ à 118 300 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Ingénierie
- Bourses d'Études
- Assurance Vie
il y a 13 jours
Centralized Pricing, Senior Associate
State Street —Toronto, ON
- De 51 000 $ à 84 000 $ par an
- Temps plein
- Expérience en gestion
- Finance
- Esprit d'analyse
Associate, Fund Accounting
SS&C Technologies —Toronto, ON
- De 44 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Excel
- Anglais
- Finance
- Assurance Dentaire
- Congés payés
Senior Analyst, Operational Controls & Systems (12-month contract)
CPP Investments —Toronto, ON
- Fins de semaine au besoin
- Microsoft Excel
- Esprit d'analyse
- Baccalauréat
Data Governance Specialist
CI Financial —Toronto, ON
- De 69 500 $ à 119 500 $ par an
- Temps plein
- Informatique
- Oracle
- Informatique
- Jours fériés payés
- Assurance Invalidité
il y a 13 jours
Senior Customer Success Manager - Fintech
BitGo —Toronto, ON
- De 140 000 $ à 170 000 $ par an
- Esprit d'analyse
- Compétences en communication
Postuler rapidement
Senior Fund Accountant (Institutional Services)
Citco —Toronto, ON
- De 62 000 $ à 82 000 $ par an
- Temps plein
- Finance
- Expérience en supervision
- Baccalauréat
Manager Treasury
Canaccord Genuity Corp. —Toronto, ON
- De 120 000 $ à 130 000 $ par an
- Temps plein
- Microsoft Excel
- Finance
- Esprit d'analyse

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Client Service Associate

The Successful Investor
North York, ON

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Détails du poste

Temps plein

Profil recherché

Microsoft Word
Investissement
Microsoft Excel
Service à la clientèle
Anglais
Expérience administrative
Baccalauréat
Services financiers
Cours sur le commerce des valeurs mobilières au Canada (CCVM)
Affaires
Compétences en communication

Description complète du poste

CLIENT SERVICE ASSOCIATE, Successful Investor Wealth Management Inc.

We are an established wealth management firm with 20+ years’ experience in independent portfolio management with assets under management of $1 billion and growing. We are transforming our business and experiencing significant growth, and as a result, we are looking for development-oriented individuals to join our organization.

Successful Investor Wealth Management (‘SIWM’) is actively seeking a client service professional with strong relationship management skills who will provide excellent quality service to high-net-worth clients and contribute to the growth of the organization. Working in concert with the Portfolio Management team the ideal candidate will have a minimum of 3-years experience working as a Client Service Associate or similar role at a wealth management and/or asset management firm.

As the Client Service Associate, you are the first point of contact for all incoming client calls and email inquiries and you maintain the utmost professionalism in each of your interactions. You are a highly motivated and customer-focused individual who is responsible for assisting customers with their account needs through daily interaction while building excellent rapport and relationships with them. You work closely with our Wealth Management team to help the department run smoothly and enhance the overall experience for our clients.

KEY RESPONSIBILITIES

Receive all inbound Wealth Management phone calls and service email inquiries from clients and prospects.
Manage and prioritize client inquiries and requests as they come in; Acknowledge, troubleshoot, and follow up as necessary to provide timely and accurate resolution via phone and email.
Liaison with the appropriate team members for assistance and escalate as required to quickly resolve client enquiries where they fall outside first line response.
Engage with clients in a professional manner while actively listening to their concerns.
Foster strong long-lasting relationships with clients by providing exceptional client support and upholding our customer-first culture.
Develop expertise and knowledge regarding our wealth management services, software, procedures, and paperwork to ensure optimal client service and assistance.
Provide first line response to client inquiries and recordkeeping requirements including:
- New account opening documentation preparation, review, and approval before submitting to custodian.
- Co-ordinate and lead RRSP/RRIF, LIRA/LIF conversion.
- Co-ordinate and lead client tax enquiry resolution.
- Answer general account questions i.e., about TFSAs, RRSPs, RESPs, beneficiaries, NBIN fees, management fees, deposits, and withdrawals, etc.
- Process personal information updates/changes.
- Assist with on-line web access - password setup and reset, download statements and missing tax slips for clients.
- Provide account balances.
- Initiate the process to execute account cash calls, EFTs, contributions, withdrawals, deposit requests and beneficiary changes on registered accounts.

Act as the back-up Estate Associate.
Record/update customer information within our CRM database.
Assist with client onboarding for new and existing clients.
Assist and provide administrative support to the Wealth Management and Sales team members for additional client care, reporting, marketing efforts and special projects as required.
Coordinate client meetings and prepare client portfolio review packages and presentation material.
Coordinate and process various mailouts to clients including quarterly invoicing, client letters, pooled fund statements & holiday/birthday greeting cards.
Handle all administrative tasks in the wealth management department and other admin work as required.

REQUIREMENTS (Qualifications, Experience & Skills)

Bachelor’s degree in business or related field.
3+ years customer service experience.
Previous office administration experience.
Previous Wealth Management/Financial Services/Brokerage experience.
Solid Knowledge of investment industry and best practices.
Strong command of the English language, both verbal and written
Proficiency in Microsoft Word & Excel.
Completion of CSC (Canadian Securities Course) is considered an asset, but not required.
Customer focused and service driven.
Pleasant telephone manner with exceptional conversation skills.
Excellent communication skills with the ability to interface and articulate well with all employees and clients in a highly professional, timely and friendly manner.
Ability to work well with others and take direction as necessary.
Strong attention to detail and accuracy.
Ability to solve, prioritize and manage multiple client inquiries and department tasks simultaneously.
Punctual and dependable.
High energy, organized, and resourceful.
Ability to self-manage, show initiative and be proactive.
Strong task ownership and follow through.

This role is hybrid—one day remote and four days required in our office located near Yonge St. and Sheppard Ave. in North York, Toronto. We are seeking a dynamic and adaptable team member who can thrive in a fast-paced work environment to achieve our goals.

Pre-employment work references, credit and criminal background checks are required.

Additional Information

Benefits

After the standard three-month waiting period, successful new hires are eligible to join the Company’s Group Benefits Plan, which provides a range of life, health, and dental benefits, with premiums fully paid by the Company. After this same waiting period, transit commuters will also be eligible to participate in a generous reimbursement program to help subsidize public transportation costs to-and-from the office. To help foster our culture of appreciation, employees have an opportunity to participate in our company wide program to give and receive rewards and recognition for high performance and service.

Other

This posting is for an existing job vacancy.

Successful Investor Wealth Management does not use artificial intelligence (AI) or automated decision-making systems to screen, assess, or select applicants for employment. All hiring decisions are made through human review of application materials, interviews, and assessments conducted by our recruitment team.

Successful Investor Wealth Management Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : custodian on call (north york, on)

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