20 meilleures offres (team supervisor, north york, on) (à pourvoir)

Supervisor - LTL/FTL Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
- De 60 000 $ à 85 000 $ par an
- Heures supplémentaires
- Service à la clientèle
- Anglais
- Diplôme d'études secondaires
- Assurance Dentaire
- Congés payés
Postuler rapidement
Construction Supervisor - Utility Construction
Forbes Bros. Group of Companies —Ontario
- À partir de 60 $ de l’heure
- Temps plein
- Ingénierie
- Construction et rénovation
- En présentiel
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Licensed Plumber
Nikita Construction —Greater Toronto Area, ON
- De 38 $ à 43 $ de l’heure
- Temps plein
- Plomberie
- Système CVC
- Outils électriques
- Programmes de Bien-être
- Assurance Invalidité
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Asphalt Machine Operator
Pave Co ltd. —Greater Toronto Area, ON
- De 35 $ à 42 $ de l’heure
- Temps plein
- Conduite d'équipement lourd
- Construction et rénovation
- En présentiel
Postuler rapidement
Shift Supervisor
Allied Technical Solutions —Scarborough, ON
- De 28 $ à 33 $ de l’heure
- Fins de semaine au besoin
- Chariot élévateur
- Certificat de premiers soins de base
- En présentiel
- Assurance Dentaire
- Congés payés
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Process Engineer
Firan Technology Group —Scarborough, ON
- De 75 000 $ à 82 000 $ par an
- Temps plein
- AutoCAD
- Schémas
- CAD
- Régimes de participation aux bénéfices
- Assurance Invalidité
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Medical Device Production Assembly Technician – *Enhanced Overtime Premium
Diros Technology Inc. —Markham, ON
- À partir de 19 $ de l’heure
- Heures supplémentaires
- Assemblage
- En présentiel
- Production
- Assurance Dentaire
- Congés payés
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Site Supervisor - Demolition
Hudson HR —Greater Toronto Area, ON
- De 25 $ à 30 $ de l’heure
- Temps plein
- Expérience en supervision
- En présentiel
- Leadership
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il y a 5 jours
Brick Cleaning Project Technician
Brickwash.com —Toronto, ON
- De 20 $ à 30 $ de l’heure
- Temporaire
- Nettoyage
- Construction et rénovation
- En présentiel
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Childcare Supervisor (RECE) – Full-Time
EYES Koala Kidz —Concord, ON
- De 26 $ à 32 $ de l’heure
- Temps plein
- Garde d'enfants
- Certification RCR
- Expérience en supervision
Postuler rapidement
Talent Acquisition Specialist
MeadowBrook Construction —Mississauga, ON
- De 60 000 $ à 130 000 $ par an
- Temps plein
- Google Suite
- Système CVC
- Construction et rénovation
il y a 10 jours
Scale up Supervisor -Chemist
SV labs —Brampton, ON
- De 70 000 $ à 85 000 $ par an
- Temps plein
- Ingénierie
- Baccalauréat
- En présentiel
- Assurance Dentaire
- Congés payés
Postuler rapidement
Finishing Operator
Jukebox Print —Toronto, ON
- De 22 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Maintenance
- Anglais
- Chariot élévateur
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Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- De 48 450 $ à 65 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
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Maintenance Supervisor
Clover Tool Manufacturing —Concord, ON
- De 40 $ à 50 $ de l’heure
- Heures supplémentaires
- Microsoft Outlook
- Ingénierie
- Anglais
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
Paper Machine Superintendent
Atlantic Packaging Products Ltd —Scarborough, ON
- De 130 000 $ à 163 000 $ par an
- Microsoft Excel
- Ingénierie
- Leadership
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Childcare Supervisor
Confidential —Richmond Hill, ON
- De 60 000 $ à 70 000 $ par an
- Temps plein
- Certification RCR
- Traitement de texte
- Prodiguer des soins
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Directional Driller
HDP Network Solutions —Greater Toronto Area, ON
- De 36 $ à 46 $ de l’heure
- Temps plein
- Construction et rénovation
- Transport commercial
- Compétences en communication
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Indemnité de déménagement
Postuler rapidement
il y a 12 jours
Roofing Site Supervisor
Bothwell Accurate-Roofing —Mississauga, ON
- De 80 000 $ à 95 000 $ par an
- Fins de semaine au besoin
- Anglais
- Expérience en supervision
- Construction et rénovation
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : team supervisor (north york, on)

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Supervisor - LTL/FTL Customer Service

GALAXY FREIGHTLINE INC. -
Mississauga, ON

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Détails du poste

Temps plein
De 60 000 $ à 85 000 $ par an

Profil recherché

Service à la clientèle
Logistique
Anglais
Diplôme d'études secondaires
Expérience en supervision
Leadership
Compétences en communication

Description complète du poste

Supervisor - Customer Service Representative

Reports to :- Operations Manager

Job Summary

The Customer Service Representative Supervisor/Manager will primarily be

responsible of ensuring smooth and efficient service to customers and supporting the

customer base by resolving questions, concerns, and technical issues, as well as

handling customer inquiries and complaints which are escalating from other

departments. This position will be accountable to manage a CSR team to ensure that

customers are satisfied with the issue resolution as well as the resolution process itself.

Team Supervisor will also be responsible of ensuring the CSR/Dispatch plan is carried

out as intended and any variances are reported to the Operations Manager as soon as

possible on a timely basis. The Customer Service Representative must possess a high

school diploma, graduation, or equivalent, and three years of Supervising/Managerial

experience in LTL/FTL Logistics Customer Service. Must have excellent

communication skills.

Competency

 Client/Customer Focus

 Communication

 Cultural Sensitivity

 Adaptability

 Problem Solving

 Time Management

 Professionalism

Job Duties

 Support customer base by resolving questions, concerns, and technical issues,

as well as handling customer inquiries and complaints which are escalated from

other departments

 Train new CSR staff as directed by Dispatch manager

 Assisting staff with their workload if possible

 Assisting with claims.

 Accept loads and accurately enter same in fleet manager as assigned based on

criteria provided.

 Create and manage tracking and tracing reports as required by customers or

team members to ensure timely communication

 Updating EDI Events

 Ensure that customers are satisfied with the issue resolution as well as the

resolution process itself

 Analyze problems and make recommendations as to root causes and corrective

actions

 Always maintain and train team on professionalism, tact, diplomacy, and

sensitivity to portray the company in a positive manner

 Proactively attend to customer complaints in a professional manner

 Ensure the CSR team address and resolve customer inquiries regarding the

status of orders and any payment, and refund errors in a timely manner

 Ensure the CSR team respond to customer service calls in a courteous and

professional manner

 Develop and build relationships with new accounts and develop additional

contacts within existing accounts

Job Requirements

 High school diploma, GED, or equivalent

 Three years of experience in managing LTL/FTL customer service.

 Ability to deal with people sensitively, tactfully, diplomatically, and professionally

at all times

 Ability to effectively communicate both verbally and in writing

 Ability to prioritize and manage conflicting demands

 Demonstrated leadership skills

 High flexibility with strong interpersonal skills that allow one to work effectively

in a diverse environment

 Ability to work individually as well as part of a team

 Ability to adapt to new technology

Working Conditions

 Occasional overtime

 Fast Paced

Job Type: Full-time

Pay: $60,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Experience:

LTL/FTL related: 3 years (required)

Language:

Fluent English - Great Communication Skills (required)

Work Location: In person

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Affinez votre recherche

team supervisor emplois - north york, on

Supervisor - LTL/FTL Customer Service

Construction Supervisor - Utility Construction

Licensed Plumber

Asphalt Machine Operator

Shift Supervisor

Process Engineer

Medical Device Production Assembly Technician – *Enhanced Overtime Premium

Site Supervisor - Demolition

Brick Cleaning Project Technician

Childcare Supervisor (RECE) – Full-Time

Talent Acquisition Specialist

Scale up Supervisor -Chemist

Finishing Operator

Department Manager, Grocery - Northern Ontario 15887540

Maintenance Supervisor

Paper Machine Superintendent

Childcare Supervisor

Directional Driller

Department Manager, Food Services- Northern Canada 16175321

Roofing Site Supervisor

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : team supervisor (north york, on)

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