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Technology Support Coordinator - Permanent - Full-time

Foothills School Division -
High River, AB

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Détails du poste

Permanent | Temps plein
Il y a 5 jours

Profil recherché

Permis de conduire de classe 5
Port de charges lourdes
Service à la clientèle
Études postsecondaires
Soutien technique
Diplôme d'études secondaires
Compétences en communication
Technologie de l'information

Description complète du poste

Are you someone who enjoys solving problems, working with technology, and helping others? Foothills School Division is looking for a Technology Support Coordinator to join our Technology Services team. This is a fantastic opportunity for someone early in their IT career who is eager to gain hands-on experience in a supportive and collaborative environment.

This role blends customer service, technical support, and device lifecycle management—perfect for someone who enjoys variety, working with people, and staying organized in a fast-paced environment.

As the Technology Support Coordinator, you will be the welcoming and knowledgeable first contact for staff requiring technical assistance. You’ll help troubleshoot everyday technology issues, guide staff through processes, and ensure requests are handled efficiently.

At the same time, you will play a critical role behind the scenes—managing the full lifecycle of division devices, from setup and deployment to recovery and tracking. Your work will directly support staff in classrooms, schools, and offices across the Division.

What You Bring:

High school diploma and post-secondary education in IT or a related field
Minimum of 2 years of experience in a technical support, service desk, or technology coordination role. A combination of education and experience will also be considered.
Strong working knowledge of Microsoft 365, Google Workspace, and helpdesk systems
Excellent problem-solving and critical thinking skills
A strong customer service mindset with clear and professional communication skills
Ability to stay organized and calm in a high-volume environment
Flexibility and adaptability in a dynamic workplace
A valid Class 5 Alberta driver’s license and access to a reliable vehicle
The ability to lift up to 50 lbs

Experience in a school division or public sector environment is considered an asset.

Based at the Division Office in High River, Alberta, this position works year round for 35 hours per week. It is a permanent position commencing mid to late August 2026. If you're excited about this opportunity to work with a team of supportive and talented individuals, we look forward to reviewing your application.

This posting will remain open until a suitable candidate is found; however, applications received by Monday, July 6, 2026 will be given priority consideration.

We appreciate and consider all applications, but only those applicants selected for further consideration will be contacted.

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Technology Support Coordinator - Permanent - Full-time

Service Delivery Manager, NBS IT Support

Technical Dispatch - Calgary/Red Deer

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