3 meilleures offres (front desk agent, olds ab) (à pourvoir)

Reservations Agent
Lake Louise Inn —Alberta
- De 21,25 $ à 23,25 $ de l’heure
- Fins de semaine au besoin
- Bilingue
- Hospitalité
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
il y a 13 jours
Front Desk Receptionist
Rebel Automotive Specialties —Olds, AB
- De 18 $ à 30 $ de l’heure
- Temps plein
- Comptabilité
- QuickBooks
- En présentiel
Postuler rapidement
il y a 14 jours
Guest Service Agent Canalta Hotel
Canalta Group —Olds, AB
- De 16,50 $ à 17,00 $ de l’heure
- Temps partiel
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 11 jours

Other jobs to consider

Find your next job by exploring related positions.

Front Desk Supervisor/Duty Manager
Lake Louise Inn —Alberta
Answer enquiries regarding hotel services, and services available in the community. Assists with performance reviews, progressive discipline, and ongoing…
De 53 330 $ à 57 330 $ par an
Postuler rapidement
il y a 14 jours
Spa Receptionist (relocate to Lake Louise, Alberta)
Post Hotel & Spa —Alberta
Answer phone calls, respond to inquiries, and provide detailed information about spa services. Previous experience in a customer service or receptionist role.
À partir de 18 $ de l’heure
Postuler rapidement
3 h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Experienced Dental Admin / Front Desk
Scougog Dental- Port Perry —Port Perry, ON
Handle administrative tasks such as filing, data entry, and correspondence. Manage multi-line phone systems to schedule appointments, answer inquiries, and…
À partir de 28 $ de l’heure
Postuler rapidement
Experienced Dental Admin / Front Desk
Scougog Dental- Port Perry —Stouffville, ON
Handle administrative tasks such as filing, data entry, and correspondence. Manage multi-line phone systems to schedule appointments, answer inquiries, and…
À partir de 28 $ de l’heure
Postuler rapidement

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk agent (olds ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de SimplyHired.

Découvrir les offres d'emploi dans d'autres lieux

front desk agent jobs near olds ab

Reservation Agent (Alberta) : offres d'emploi

Reservation Agent (Whistler, BC) : offres d'emploi

Reservation Agent (Toronto, ON) : offres d'emploi

Guest Service Agent (Toronto Pearson International Airport, ON) : offres d'emploi

Security Agent (Montréal, QC) : offres d'emploi

Agent De Sécurité (Montréal, QC) : offres d'emploi

Reservation Agent (Mississauga, ON) : offres d'emploi

Front Desk Receptionist (Richmond, BC) : offres d'emploi

Front Desk Receptionist (Richmond Oval, BC) : offres d'emploi

Front Desk Receptionist (Prince Edward Island, PE) : offres d'emploi

Dental Receptionist (St. Catharines, ON) : offres d'emploi

Receptionist (Remote) : offres d'emploi

Front Desk Receptionist (Mount Pleasant, BC) : offres d'emploi

Receptionist (Delta, BC) : offres d'emploi

Part Time Receptionist (Surrey, BC) : offres d'emploi

Chat Customer Service (Toronto, ON) : offres d'emploi

Guest Service Agent (Burnaby, BC) : offres d'emploi

Guest Service Agent (Brampton, ON) : offres d'emploi

Guest Service Agent (Edmonton, AB) : offres d'emploi

Customer Service Virtual (Toronto, ON) : offres d'emploi

Reservations Agent

Lake Louise Inn -
Alberta

Postuler rapidement

Détails du poste

Temps plein
De 21,25 $ à 23,25 $ de l’heure
Il y a 13 jours

Profil recherché

Bilingue
Français
Hospitalité
Service à la clientèle
Anglais
Compétences en informatique
Compétences en communication
Hôtellerie

Description complète du poste

THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

WHY US?

Full Time Team Members receive subsidized, furnished, private room with internet, cable and utilities included.
Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
Daily shift meals in our newly renovated staff cafeteria (taxable benefit).
Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
Subsidized Gym Membership & Fitness classes at local recreation centre.
Group Benefit Plan (Health, Dental, Vision) offered at 4th month of employment for Full Time Team Members.
Employee travel program with preferred room rates at Atlific Hotels.
Discounts on Food & Beverage at 3 onsite restaurants.
Be part of a culture that believes in developing talent & promoting from within.
Summer Incentive Bonus Program & Annual Ski Pass Reimbursement Program.

SUMMARY:

Under the direction of the Rooms Inventory Manager, the Reservations Agent is responsible for the accurate and timely management of hotel reservations, inventory updates, and guest booking inquiries. This role plays an important part in supporting hotel revenue performance by ensuring reservations are processed accurately, inventory is maintained correctly, and guests receive exceptional service throughout the booking process.

The Reservations Agent works closely with the Rooms Inventory Manager, Front Office, Sales, Accounting, and other departments to support effective inventory management, rate strategies, and a seamless guest experience.

RESPONSIBILITIES:

Respond to guest inquiries by phone, email, and online channels, providing accurate information regarding room availability, rates, packages, and hotel offerings.
Process individual reservations accurately, including guest details, payment information, special requests, preferences, and applicable documentation.
Provide exceptional guest service while identifying opportunities to upsell room upgrades and value-added options whenever possible.
Maintain accurate reservation details, including notes, fees, taxes, billing instructions, payment details, and guest requests.
Handle reservation cancellations, modifications and no-show processes in accordance with hotel policy
Ensure all reservations are properly entered, updated, and maintained within the hotel's Property Management System.
Manage and monitor reservations received through Online Travel Agencies (OTAs), including Expedia, Booking.com, and other distribution channels.
Reconcile reservations between OTA platforms and hotel systems to ensure accuracy and prevent discrepancies.
Handle reservation cancellations, modifications and no-show processes in accordance with hotel policy.
Assist with maintaining accurate room inventory, availability, rates, restrictions, and booking controls as directed by the Rooms Inventory Manager.
Support the implementation of revenue management strategies, including rate changes, blackout dates, room restrictions, and inventory adjustments.
Prepare and distribute daily On-The-Books reports and assist with reservation reporting as required.
Ensure all Frequent Independent Traveller (FIT) reservations are accurately processed, including contracted rates, billing arrangements, routing instructions, meal vouchers, and special requirements.
Coordinate reservation information and required documentation with Front Desk teams to support smooth guest arrivals and billing processes.
Assist Sales and Accounting departments with reservation records, audits, billing accuracy, and reporting requirements.
Maintain strong communication with operational departments to ensure guest expectations and hotel requirements are properly captured.
Flexibility to cover other functions within the department such as Front Desk.
Other duties as assigned by the Rooms Inventory Manager and Front Office Manager.

QUALIFICATIONS:

2–3 years of experience in hotel specific reservations, front office, or guest services preferred.
Hospitality education or equivalent industry experience considered an asset.
Experience with Opera Cloud PMS or similar Property Management Systems considered an asset.
Experience with online booking platforms and reservation systems considered an asset.
Strong attention to detail with excellent organizational and recordkeeping skills.
Exceptional communication and customer service skills.
Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.
Strong computer skills with the ability to learn new systems and software quickly.
Fluent in English; French and additional languages considered an asset.
Ability to work collaboratively with multiple departments and support changing operational needs.
Availability to work occasional evenings, weekends, and holidays as required by hotel operations.
Willingness to relocate. Housing is available with a rental subsidy.

Pay: $21.25-$23.25 per hour

Benefits:

Company events
Discounted or free food
Employee assistance program
Extended health care
On-site gym
On-site parking
Paid time off
Wellness program

Application question(s):

Are you able to relocate to Lake Louise, Alberta for this position?
Do you have Experience with Opera Cloud PMS?

Work Location: In person

Postuler rapidement

Affinez votre recherche

front desk agent emplois - olds ab

Reservations Agent

Front Desk Receptionist

Guest Service Agent Canalta Hotel

Other jobs to consider

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front desk agent (olds ab)

Découvrir les offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact