Are you ready for your next career opportunity?
If you are looking to join a team that manages with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing the daily retail store operations. This role involves supervising, training, and motivating store associates, as well as handling operational tasks and ensuring compliance with company policies.
Daily tasks (but not limited to):
- Leading and supervising store associates, providing guidance and support.
- Responsible for store merchandizing, shelf stocking and boxing and unboxing daily shipments.
- Ensuring excellent customer service standards are met.
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
- Implementing and maintaining visual merchandizing standards based on company strategy.
- Addressing customer complaints and resolve issues promptly.
- Ensure store safety and cleanliness standards are maintained.
- Performing cash management, store opening and closing duties as needed.
- Participating in inventory processes and new employee training.
- Following-up on assigned tasks.
- Participating in the hiring and performance management process.
What you need to succeed?
- Minimum of one (1) year experience in the retail industry.
- At least 1-2 years in a supervisory role.
- Ambition to progress within the company.
- Open availability required (day, evening, weekend).
- Proven ability to efficiently organize time and manage priorities.
- Demonstrate good leadership and communication skills.
- Ability to work in a dynamic, fast paced and high-volume environment.
- Ability to multitask and prioritize in a fast-paced environment.
Why join our team?
- Stimulating and diverse working environment;
- Competitive compensation and benefits package*
- Company matched pension plan*
- Tailor-made training program and integration process; and
- Opportunity to develop management skills and pursue a career within the company.
- Dollarama is a growing Canadian business
*Applicable to full time employees only
We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.
WARNING: Dollarama will never ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft.
Job Type: Full-time
Pay: $21.40-$22.65 per hour
Experience:
- Retail: 2 years (required)
- Merchandising: 2 years (required)
Work Location: In person
