3 meilleures offres (elearning specialist, ontario) (à pourvoir)

Specialist, Channel Content Development
Scotiabank —Toronto, ON
- Heures supplémentaires
- Affaires
- HTML
il y a 12 jours
Learning Experience Designer
Euna Solutions —Oakville, ON
- De 66 000 $ à 82 500 $ par an
- Temps plein
- Travail hybride
- Compétences rédactionnelles
- Compétences en communication
- Assurance Dentaire
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EPR Principal Trainer
Unity Health Toronto —Toronto, ON
- De 51,95 $ à 64,94 $ de l’heure
- Temporaire
- Microsoft Powerpoint
- Soins infirmiers
- Microsoft Excel
il y a 1 jour

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Specialist, Channel Content Development

Scotiabank -
Toronto, ON

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Détails du poste

Il y a 12 jours

Profil recherché

Études postsecondaires
Développement de contenu
Utilisabilité
Plateforme d'apprentissage en ligne
Affaires
HTML
Camtasia

Description complète du poste

Requisition ID: 268014

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.

As a Specialist, Channel Content Development, you will be responsible for developing learning content based on established learning frameworks

Is this role right for you? In this role, you will:

Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, document review for formatting and language standards, etc.).
Develop or advise the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements.
Perform all ADDIE Model tasks from start to finish when developing content.
Assist with the creation of facilitation decks.
Champion usability and accessibility of learning material by utilizing digital creation knowledge to develop accessible digital learning content.
Maintains learning programs to ensure up-to-date learning content, friendly usability, troubleshooting technical issues, etc. Provides end-user support and resolves low risk inquiries and concerns. Collaborates with the Learning Delivery team to execute courses and maintain existing learning programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Post-secondary education in Business, Digital Communications, or Adult Learning is an asset
Previous experience as an Instructional Designer or Learning Experience Design role
Advanced knowledge of Articulate Storyline, and/or other eLearning software
Advanced knowledge of Camtasia and/or Snagit as video editing software
Advanced knowledge of developing Accessibility according to AODA standard
Previous experience in Learning Management Systems
Previous experience in designing and developing digital learning content preferred
Web/ HTML Design is an asset

Working Conditions

Work in a standard office-based environment
The incumbent must work under tight deadlines, conflicting priorities and changing project requirements
Must be able to react quickly to resolve problems and work overtime on many occasions to meet project deadlines

Location(s): Canada : Ontario : Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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